I like the branding of Closely's dashboard and the detailed campaign statistics, which help me track every step. As someone responsible for outreach and lead generation at my company, the cloud-based system and warm-up feature have been essential. I’ve been using it for 9 months without any LinkedIn bans becuase of their warm-up feature.

The ability to extract 2,500 profiles and directly download them as a CSV or Google Sheet is a significant time-saver and a plus, allowing me to manage my campaigns more efficiently to upload the CSV to my LinkedIn campaign. They also consistently roll out updates, and whenever I provide feedback, I receive a link to their roadmap, which I find very helpful. The customer service is commendable, too. I use and monitor it everyday. I love that it can be integrated with HubSpot so my messages are recorded in our HubSpot CRM and it is easy to set-up. Review collected by and hosted on G2.com.

I find the email campaign features lacking—they're not robust enough for my needs, particularly the fixed "unsubscribe" button. I wish I could edit this unsubscribe text so it doesn't come across as a marketing email for cold outreach. Additionally, once you upload a CSV, the data can’t be edited, and campaigns can't be modified after they're paused or stopped. Their customer support could be more knowledgeable, as I’ve encountered issues where I should have trusted my instincts instead. There’s a learning curve at the start, but once you get the hang of it, it becomes easier. Testing is key. Lastly, their lead finder is really not working an can't extract emails, so I still use another tool for email extraction. Review collected by and hosted on G2.com.