G2

Kristi K.

Operations Manager

Small-Business (50 or fewer emp.)

10/21/2026

"Stopped staring at blank pages. Started practicing law."

5/5

What do you like best about Clio Work?

AI that actually lives where our work already happens. Instead of bouncing between different tools, our team can draft documents, summarize files, do research, and review documents right inside the matter. As the firm’s Clio administrator, I also appreciate that it’s built specifically for law firms, so I’m not worried about our team pasting client information into random consumer AI tools just to get work done. Review collected by and hosted on G2.com.

What do you dislike about Clio Work?

Like any AI, it’s only as good as what you put into it, and someone still needs to review what it produces. There’s definitely a learning curve to asking for exactly what you want, so we’re training people step by step rather than expecting everyone to figure it out on their own. Review collected by and hosted on G2.com.

What problems is Clio Work solving and how is that benefiting you?

Our attorneys were buried in first drafts / document review / research / summarizing. Clio Work takes a lot of the heavy lifting off the front end, so they can spend more time on strategy and clients and less time staring at a blank page. For a growing firm, it adds capacity we didn’t have to hire for, without changing how we want to work. Review collected by and hosted on G2.com.