---
title: Clinisys Reviews
meta_title: 'Clinisys Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 22 reviews by the users' company size, role or industry to
  find out how Clinisys works for a business like yours.
aggregate_rating:
  rating_value: 3.5
  review_count: 22
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Laboratory
  url: https://www.g2.com/categories/laboratory
---

# Clinisys Reviews
**Vendor:** Clinisys  
**Category:** [LIMS Software](https://www.g2.com/categories/lims)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 22
## About Clinisys
Clinisys enables healthier and safer communities as a global provider of intelligent laboratory informatics solutions and expertise that redefine the modern laboratory across healthcare, life sciences, public health, and safety. Millions of laboratory results and data insights are generated every day using Clinisys’ platform and cloud-based solutions in over 4,000 laboratories across 34 countries. Clinisys Laboratory Solution™ (CLS) is a configurable SaaS laboratory information management system (LIMS) designed to drive digital transformation in the lab. CLS delivers greater efficiency, scalability, and heightened analytical insights to future-proof your informatics investment, whilst reducing the total cost of ownership. The technology foundation of CLS supports data-centric operations, eliminating the need for laboratories to choose between an LIS or LIMS. This approach accommodates both patient- and sample-centric models, addressing the diverse needs of industries such as Environmental, Water, Toxicology, Public Health, Food &amp; Beverage safety testing, and Contract Services testing. CLS provides the capabilities and flexibility required to run efficient, compliant, and successful lab operations within these major sectors. With over forty years of experience, Clinisys has expanded beyond healthcare through strategic decisions, including the acquisitions of HORIZON Lab Systems, ApolloLIMS, Promium, and a merger with Sunquest. By integrating technologies, resources, and expertise under one company, Clinisys has redefined the modern laboratory across healthcare, contract services, environment, water, food and beverage, crop sciences, and public health. Clinisys is customer-centric and dedicated to enabling better health outcomes through innovation in diagnostics and laboratory informatics technology.



## Clinisys Pros & Cons
**What users dislike:**

- Users find the **complexity of Clinisys** adds unnecessary steps, leading to frustration compared to previous systems like Apollo. (1 reviews)
- Users find **difficult usability** in Clinisys, experiencing cumbersome processes and reliance on workarounds for common tasks. (1 reviews)
- Users find the **UX improvements lacking** , with many steps added compared to Apollo, making processes cumbersome. (1 reviews)

## Clinisys Reviews
  ### 1. Clinisys is not suitable for Toxicology

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2025

**What do you like best about Clinisys?**

I can't offer plus sides considering the way Clinisys tried to force our lab into accepting an inadequate software switch from Apollo, then proceeded with shady end of contract changes.

**What do you dislike about Clinisys?**

No working QC Levy Jennings, software not built for Toxicology, unable to receive specimens and check sample information on same screen. Ultimately every process we were able to do easily in Apollo was going to take several additional steps to complete in Clinisys. Their favorite response to an issue? "We have a workaround for that".

**What problems is Clinisys solving and how is that benefiting you?**

Clinisys failed to solve the problems we have with the software, we are going with another company.

  ### 2. A very powerful and easy tool with multiple operations in a laboratory.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jacob M. | Medical Laboratory Technologist, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 09, 2019

**What do you like best about Clinisys?**

I like how it allows easy access to to patients inquiries within a few.

**What do you dislike about Clinisys?**

This software is difficult to simply cancel testing or modify orders. It is also unable to document a removal of one sample from a rack.

**Recommendations to others considering Clinisys:**

This is the best software I have used so far and  would like to recommend to all laboratories setup to implement.

**What problems is Clinisys solving and how is that benefiting you?**

Allows me to quickly scan labs and provides safety in the clinical environment for patients.  It has has increased our workflow in our facility.

  ### 3. Laboratory Technician

**Rating:** 2.0/5.0 stars

**Reviewed by:** Priscilla H. | Referral Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 13, 2019

**What do you like best about Clinisys?**

Functions are all very user friendly and efficient to enter result, update specimen data, and lookup specimens by patient.

**What do you dislike about Clinisys?**

When switching from meditech to process and result lab tests it was a lot slower because of the lag with having to use the cursor. Got a little quicker as I got more comfortable with the software but still not quite as fast processing TAT, especially when compared the the most recent, Meditech.

**What problems is Clinisys solving and how is that benefiting you?**

Much quicker/shorter training period for starting specimen processors and phlebotomists that are not accustomed to any EMR softwares yet. Easy to understand with users without strong medical background (fresh out of school).

  ### 4. The transition was tough, but staff caught on fast

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** September 24, 2019

**What do you like best about Clinisys?**

Some quest is very intuitive for lab work and resulting. There are multiple ways to do the same thing which makes learning easier for some people. The transition from another EMR was difficult for some of the staff but I believe it went smoother than some other transitions I've been through

**What do you dislike about Clinisys?**

There are some futures I thought were excessive and you had to click multiple times to get to where you want to go.

**What problems is Clinisys solving and how is that benefiting you?**

Our interface connects very well with Sunquest and reduces the amount of manual entry we have to perform this reducing errors and saving Tech time.

  ### 5. Sunquest laboratory software.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Beatrice G. | Laboratory Manager, Hospital & Health Care, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 08, 2019

**What do you like best about Clinisys?**

It delivers results through quality healthcare and optimized, efficient workflow.

**What do you dislike about Clinisys?**

Lacks tutorials hence it is hard for newly users thus could lead to delay in time.

**Recommendations to others considering Clinisys:**

It is simple to use upon experience due to its friendly interface and it is flexible. It has also reduced turnaround time.

**What problems is Clinisys solving and how is that benefiting you?**

Helps track reagents, inventory, instruments, storage and documents.

  ### 6. Great lab software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melissa M. | Hematology Clinical Lab Coordinator, Hospital & Health Care, Enterprise (> 1000 emp.)

**Reviewed Date:** August 09, 2019

**What do you like best about Clinisys?**

How easy it is to learn and use for even the tech with no cou knowledge

**What do you dislike about Clinisys?**

Some of the routes you take from function to function

**Recommendations to others considering Clinisys:**

Enjoy

**What problems is Clinisys solving and how is that benefiting you?**

It’s more with the times. MYSIS is window based and it’s integrated well with instrumentation

  ### 7. Psychiatric RN

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** October 04, 2019

**What do you like best about Clinisys?**

Allows staff to quickly scan labs and provides safety in the clinical environment for patients. 

**What do you dislike about Clinisys?**

Barcodes for labs do not always print correctly, and sometimes have difficulty fixing this issue. 

**What problems is Clinisys solving and how is that benefiting you?**

Sunquest has allowed me and my coworkers to better care for patients, and ensure accuracy of their lab work. 

  ### 8. Clunky but does the job

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2019

**What do you like best about Clinisys?**

At our institution, this is the go-to place for finding labs

**What do you dislike about Clinisys?**

IT's clunky and hard to figure out at first. UI not terribly modern

**Recommendations to others considering Clinisys:**

Well, you probably don't have much input if you are an end user like myself--this is what your hospital system uses. It's not the worst in the world, but does feel like walking back into the 90s.

**What problems is Clinisys solving and how is that benefiting you?**

Finding labs efficiently from provider side

  ### 9. Phleb

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** March 20, 2019

**What do you like best about Clinisys?**

easy to move through and go back for errors

**What do you dislike about Clinisys?**

being logged out after a certain amount of times on between patients.

**What problems is Clinisys solving and how is that benefiting you?**

benefits would be the easy access of being able to move through out the program

  ### 10. Sunquest Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** February 04, 2019

**What do you like best about Clinisys?**

Sunquest was actually not bad as I have heard. It was user-friendly and very easy to navigate through when trying to find patients/test information  

**What do you dislike about Clinisys?**

I did not experience any difficulties with it. So I do not have anything to dislike 

**Recommendations to others considering Clinisys:**

n/a

**What problems is Clinisys solving and how is that benefiting you?**

The only problems I solved with Sunquest LIS was locating patient information and test results to provide to doctors. Or requesting tests for specific patients. 
Its really easy to locate patients information through Sunquest since all the icons on the screen are together to allow an easy section of different programs 



- [View Clinisys pricing details and edition comparison](https://www.g2.com/products/clinisys/reviews/clinisys-review-4314096?section=pricing&secure%5Bexpires_at%5D=2026-07-19+18%3A37%3A57+-0500&secure%5Bsession_id%5D=c49b86e6-99bc-42c0-8aa9-3e51c8399e0d&secure%5Btoken%5D=a0a2b5c3f1c2d8af0e54f34fa26dbca3ffae1b57a8f9d1714a9cbf21d03fa7dc&format=llm_user)

## Clinisys Features
**Lab Informatics**
- Instrument Management
- Workflow Management
- Billing Management

**Lab Management**
- Instrument Integration
- Test Workflows
- Order Processing
- Specimen Management
- Staff Scheduling and Permissions

**Chain of Custody**
- Sample Management
- Data Warehouse
- Inventory Management
- Document Management
- QA/QC

**Business Management**
- E-Commerce Tools
- Multi-Site Support
- Results Portal
- Business Intelligence

**Clinical Tools**
- Modality Support
- Revenue Cycle Management
- EMR/EHR Interface
- Patient Billing

**Agentic AI - LIMS**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Decision Making

## Top Clinisys Alternatives
  - [Thermo Scientific SampleManager LIMS Software](https://www.g2.com/products/thermo-scientific-samplemanager-lims-software/reviews) - 4.3/5.0 (108 reviews)
  - [LabWare LIMS](https://www.g2.com/products/labware-lims/reviews) - 4.5/5.0 (102 reviews)
  - [SoftLab](https://www.g2.com/products/softlab/reviews) - 3.5/5.0 (14 reviews)

