--- title: Clinicient Reviews meta_title: 'Clinicient Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 104 reviews by the users' company size, role or industry to find out how Clinicient works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 104 scale: '5' date_modified: '2026-07-07' parent_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # Clinicient Reviews **Vendor:** Clinicient **Category:** [Physical Therapy Software](https://www.g2.com/categories/physical-therapy) **Average Rating:** 4.0/5.0 **Total Reviews:** 104 ## About Clinicient Clinicient simplifies care delivery for PT, OT, and SLP organizations with one easy-to-use software platform designed to improve clinical workflows and optimize business performance. Committed to elevating rehab therapy to its rightful place in the healthcare ecosystem, we’re laser-focused on simplifying complex workflows for greater efficiencies and better outcomes. We help clinic teams work smarter, not harder, with one easy-to-use platform offering: EMR, Billing Software, Patient Engagement, Outcomes Management, RCM, Patient Services, and an enterprise-level suite of Business Intelligence tools all working together to improve clinical care processes. Clinicient’s Insight Platform supports the full business cycle for rehab therapy organizations of all sizes. With a 97% client retention rate, 30% improvement in efficiencies, and a 10% increase in net collections, Clinicient is proud to partner with over 35,000 therapists to help deliver exceptional clinical care. ## Clinicient Reviews ### 1. It is easy to work around. updates you as needed for POC, and auth **Rating:** 4.5/5.0 stars **Reviewed by:** Darci D. | Physical Therapist Assistant, Front desk, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Clinicient?** There is one way to get things done, they update you for POC, auth so things should not get missed. Very easy front desk set up **What do you dislike about Clinicient?** there are a lot of tabs to go into, so to figure out the right ones is tough, but once you get the hang of it its easier limited integration of FOTO **What problems is Clinicient solving and how is that benefiting you?** how to work with our outside outcomes measure ### 2. Not user friendly. Freezes. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2024 **What do you like best about Clinicient?** I like that I can select multiple days to view on the scheduler simultaneously. **What do you dislike about Clinicient?** Not user friendly. Clinicient looks too cluttered and disorganized compared to WebPT or Raintree. I do home PT so I constantly have to reconnect to different wifi. But many times when I do this, clinicient will freeze and then I'll have to close clinicient and log back in. This will happen multiple times per day, which wastes time so I end up not using it until the end of the day. And sometimes, clinicient won't save my note so I have to redo it. For objective measures such as ROM/MMT of left and right knee, it won't let me make the right extremity a goal; only the left. My main issue is the freezing and having to restart constantly. **What problems is Clinicient solving and how is that benefiting you?** Documenting patient treatment ### 3. the information organizer **Rating:** 4.0/5.0 stars **Reviewed by:** Edwind W. | Physical Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2022 **What do you like best about Clinicient?** the clinicient team provides training to the staff in order to get the most out of the platform, it adapts to the requirements of each institution, the interface is easy to use and understand allowing quick access to patient information. **What do you dislike about Clinicient?** despite being an easy to understand and use interface, it could be more interactive and with a design that is a bit more appealing to users, it requires a good internet connection to work quickly. **Recommendations to others considering Clinicient:** clinicient is the best option in the market to keep patient information in order and thus facilitate access to it, simplifying the administrative work. **What problems is Clinicient solving and how is that benefiting you?** improve the billing process, sort patient information to obtain easy and quick access to past and present personal information of each patient, identify important patient data to simplify patient evaluation. ### 4. Straightforward and functional **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2021 **What do you like best about Clinicient?** I like that Clinicient is straightforward and easy to use. Within a few days of using it, I was accustomed to it and could already tell that my documentation process was getting quicker. **What do you dislike about Clinicient?** The interface looks a bit outdated, but it does not impact the functionality. I do have issues at times with checkboxes - sometimes you can click one and the associated text does not get inserted. However, you can get around this by un-clicking and re-clicking the checkbox. **What problems is Clinicient solving and how is that benefiting you?** Clinicient gives you a quick, easy-to-read view of your daily or weekly schedule. Pre-loaded forms for notes and evaluation reports make documentation consistent and fast. ### 5. Great customer service & fast response. Very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriela M. | Biller, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2021 **What do you like best about Clinicient?** The fast response back from representatives when we have a question . They are very friendly & go out of their way to assist us. **What do you dislike about Clinicient?** The system glitches when there is a system update & we are unable to sometimes view the attachments we had previously updated. The system sometimes updates codes without out authorization & we have to go back & change it back. **Recommendations to others considering Clinicient:** It is a very helpful system. They offer webinars for any changes/ updates the system might have and for any billing guidelines happening within the insurances. **What problems is Clinicient solving and how is that benefiting you?** Any general questions we might have when posting or any system automatic changes. ### 6. Great Web-Based EMR **Rating:** 4.0/5.0 stars **Reviewed by:** Kelly D. | Staff Physical Therapist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2021 **What do you like best about Clinicient?** I really like the web-based platform. The color system is easy to use and identify. I like the different views available for the main schedule screen. The templates and subsections for evaluations are easy to navigate and fill as necessary. I like how you can make goals and goal subsets. I like the ease with which I can see current and past cases and associated notes. I like the exercise search feature. **What do you dislike about Clinicient?** I do not have the ability to change my preferences for which schedule view I would like to auto populate - for example it defaults to my week long schedule with weekends. But, if I wanted it to default to all of my current clinicians daily schedules, I would have to make that change every time I log back into Clinicient. I really dislike that I am unable to open the patient's chart for the day before they are arrived for their appointment. It makes it more challenging for me to review and/or preplan for their visit (known progressions, etc). It is helpful to be able to preload those in beforehand. I know the shield turns different colors when a progress report or re-evaluation is due, but it may be helpful to have a separate color code on the schedule for these visits. Again, it would be nice to be able to open the note and pre-plan. I would like to adjust the templates to list specific functional activities versus just limitation 1, limitation 2... like for our knee evals, it says "sitting tolerance, standing tolerance, squatting tolerance." This may just be our company and I can re-vamp with them when talking to whoever I need on my end. I would LOVE an auto-save feature instead of manually having to save every so often. I would like to be able to rename certain exercises for easier searching or add my own. I would like to be able to SORT my favorites per body part or diagnosis. This may also be an our company thing - but adding the PHE code to the new templates would be helpful! **Recommendations to others considering Clinicient:** Clinicient is a super user-friendly, easy to navigate, web-based EMR. It has all possible components of effective EMR that will keep you compliant with all payor guidelines and protecting your license. It allows for templates and customization. Utilization of customer support when issues arise was easy and the issues are resolved quickly. **What problems is Clinicient solving and how is that benefiting you?** The access to documentation system at my home computer is KEY for work-to-life balance. I love how it has linked telehealth capabilities versus having two separate apps - it helps streamline patient cases and interactions and makes it more user friendly. The ability to fax the notes directly to the physician's office is extremely beneficial and cuts down on front desk tasks. ### 7. Documentation made more efficient. **Rating:** 4.5/5.0 stars **Reviewed by:** Jana B. | Physical Therapist Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2021 **What do you like best about Clinicient?** Coming from handwritten notes of course this is a welcome change. The ongoing improvements make the program more intuitive. The drop downs help, not only with ease of documentation; but also they provide ideas for future therapeutic treatments. Having all pertinent patients chart information with a click, efficient and helpful to get notes done in a reasonable amount of time. **What do you dislike about Clinicient?** I don’t need to see “was trimmed”. For some reason I’m getting a message that ‘this therapist is not credentialed for the patient, when I am credentialed. It seems like a glitch. And I would love to be able to print my entered appointments from the calendar as a schedule but it only print screens and only part of the page that is visible can be printed. I’m hoping someone can program a pop up print screen, with the ability to print several weeks of scheduling. **Recommendations to others considering Clinicient:** I can recommend Clinicient to other therapists for sure to document their treatments. It’s been a vast improvement in facilitating decreased time spent formulating language, treatments and calculating treatment units. **What problems is Clinicient solving and how is that benefiting you?** Therapy ideas, each new patient has new challenges and the listed treatments really helps jog my memory. Seeing how the treatment units change helps me to understand better how to time my treatments while working with the patient. ### 8. Extremely Robust Therapy EMR System **Rating:** 4.5/5.0 stars **Reviewed by:** Dana D. | Revenue Cycle Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2021 **What do you like best about Clinicient?** Every day I am finding new areas that I did not know exist within Clinicient. Revenue Cycle Managers love analyzing data and the reporting mechanisms allow me to filter all of the information to tailor fit my needs. **What do you dislike about Clinicient?** In order to filter detailed information, the system must be complex. Training does not end with the first couple of weeks but is on-going. Being a novelist with this system, I am constantly searching for ways to complete my job. Even though there is training through the first 6-8 weeks, now that I am into the system 7 months, having additional training on the more complex issues would be extremely helpful. **What problems is Clinicient solving and how is that benefiting you?** We have had a few payment posting issues and Clinicient has been extremely helpful breaking down the steps to remedy the issues. Each time I ask questions, I learn more tips and tricks in the system. ### 9. Better than most, still has areas that need improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Katherine D. | Lead Patient Care Coordinator/ Trainer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2021 **What do you like best about Clinicient?** multiple ways to get to things, hyperlinks that save time, ability to create custom reports. easy format to read, easy to teach how to operate, **What do you dislike about Clinicient?** how the program will crash or stop responding in the middle of a task. Not always load documents that are scanned in. no easy way to switch from the patient's chart to the appointment without closing the chart, no way to have multiple tabs or patients charts open at the same time. no place to find a history of the charts you were in (even if it was the last 5 history that would be super helpful), **What problems is Clinicient solving and how is that benefiting you?** I don't have to pull charts for the appointment, all electronic. ability to see patients charts at sister clinic's, saving time, ### 10. Convenience and complete information available whenever you need it **Rating:** 4.5/5.0 stars **Reviewed by:** Laura Y. | Community Relation Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2021 **What do you like best about Clinicient?** I like the concept of being able to access and add additional information at any time. This makes Clinicient very easy to use for documenting appointments, medical updates, and other information in real-time. Less time is needed following up with updates after the appointment and eliminates the need to take written notes and enter them later. This saves valuable time and reduces errors that could be made if completing the details at a later time. There are no written notes which could become a privacy or confidentiality concern. **What do you dislike about Clinicient?** Clinicient has very defined fields that can make it a bit more difficult to find information if you don't have names spelled correctly or you misspell other information. But overall. it is usually not a problem to use. **What problems is Clinicient solving and how is that benefiting you?** A great benefit of Clinicient is the ability for everyone to have access to the most up-to-date information immediately. All details are in one place for access in the office or on the road. When several therapists are treating the same patient, all therapists have the information including any recent changes. This increases communication and eliminates delays. Having one system allows for everyone within the company to use it. From the person taking the referrals to the therapist to the business office. ## Clinicient Discussions - [What is the best way to add specific functional tasks in the subjective section of physical therapy notes? How can I customize my own exercises within Clinicient? Can I modify what codes I can bill for each activity?](https://www.g2.com/discussions/45050-what-is-the-best-way-to-add-specific-functional-tasks-in-the-subjective-section-of-physical-therapy-notes-how-can-i-customize-my-own-exercises-within-clinicient-can-i-modify-what-codes-i-can-bill-for-each-activity) - 1 comment, 1 upvote - [No print box](https://www.g2.com/discussions/44669-no-print-box) - 1 comment, 1 upvote - [Can a print schedule feature be added so that when appointments are entered into the calendar, the schedule can be printed from a pop up.](https://www.g2.com/discussions/44157-can-a-print-schedule-feature-be-added-so-that-when-appointments-are-entered-into-the-calendar-the-schedule-can-be-printed-from-a-pop-up) - 1 comment, 1 upvote - [View Clinicient pricing details and edition comparison](https://www.g2.com/products/clinicient/reviews/clinicient-review-4635045?section=pricing&secure%5Bexpires_at%5D=2026-07-18+10%3A36%3A03+-0500&secure%5Bsession_id%5D=31badf09-2ff7-4f25-8f2b-0f82fcf1ccee&secure%5Btoken%5D=7a1554c15f8043b7d65e5a6f350e943ec647ae0d59637b5a175afe978f3bf505&format=llm_user) ## Top Clinicient Alternatives - [WebPT](https://www.g2.com/products/webpt/reviews) - 4.4/5.0 (159 reviews) - [TheraOffice](https://www.g2.com/products/theraoffice/reviews) - 3.4/5.0 (17 reviews) - [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) - 4.7/5.0 (294 reviews)