I like that Clientshare is easy to use and has good functions for sharing information with customers. It provides a single base for sharing and gathering customer feedback, which is really helpful. The initial setup was also very easy, which made starting with Clientshare smooth. Review collected by and hosted on G2.com.

The NPS scoring is an issue for us. If our customer can't provide a score, it defaults to a negative result because the system doesn't allow for a blank score. This affects our overall sector scoring negatively. I'd like it to have an N/A option so the absence of a score doesn't impact us negatively. Review collected by and hosted on G2.com.