I like how organized and customizable ClickUp is. I can set it up the way I prefer, and it updates in real time so I can collaborate with everyone on the platform. We keep our company workspace and work in one place instead of using different communication channels and tools, and I can see what people are working on across teams. I find BrainMax AI helpful for searching and pulling information together, understanding information, summarizing updates, drafting content, brainstorming ideas, and figuring out next steps. I also like that it opens in a resizable side panel, so I can keep moving around ClickUp without switching tabs or windows. Automations take away some of my admin work and help me focus on more important things. I also value being able to import or integrate work from Google Sheets and other tools so I can keep more of our projects, tasks, and information in ClickUp. ClickUp is still the best tool for us, and it brings together the functionality, collaboration, and visibility we need. Review collected by and hosted on G2.com.

Sometimes ClickUp doesn’t respond as fast as I need it to, and it can take a long time to load, though it might be a network issue on our end. I also find it overwhelming with so many features, templates, and notifications, and it takes time to set things up and turn off what I don’t use. Updates can bring changes without much communication, so I sometimes open ClickUp and find it looks different from a month ago. I’d like more detailed training content and videos, especially for features like automations, integrations, and BrainMax AI. The webinars don’t always get to the specific things I’m looking for. Onboarding was also difficult because there wasn’t enough detailed training material to help me train people, and some people were resistant to changing from tools they already knew. Google Sheets is another limitation: I can import a sheet, but it doesn’t automatically sync later changes. Review collected by and hosted on G2.com.