ClickUp Reviews & Product Details

ClickUp’s sheer flexibility is its greatest strength. As someone managing cross-functional initiatives in a fast-growing AI SaaS company, I appreciate how it consolidates tasks, docs, goals, chat, and even lightweight CRM-like pipelines into a single platform. The ability to switch between List, Board, Calendar, and Gantt views without duplicating data saves enormous time. Custom fields, automations, and Dashboards let us mirror our exact sales and product workflows. Review collected by and hosted on G2.com.

The biggest downside is complexity. While power users love the depth, new team members often feel overwhelmed. Onboarding takes longer than expected, and minor UI inconsistencies (like different menu locations across views) create friction. There have also been occasional performance lags when loading large Dashboards with multiple embedded widgets. Additionally, while ClickUp markets itself as a CRM alternative, it lacks native lead-scoring, email sequencing, or deep contact enrichment - so we still rely on a dedicated CRM for core sales functions. Mobile app functionality is improving but still feels like a pared-down version of the desktop experience. Review collected by and hosted on G2.com.

What I like best about ClickUp is its all-in-one flexibility. It’s more than just a task manager—it combines task management, docs, goal tracking, time tracking, calendars, and even dashboards in one platform. Some highlights:

Customizable workflows – You can create lists, boards, Gantt charts, or even custom views for teams and projects.

Everything in one place – No need to jump between multiple apps for tasks, docs, and project tracking.

Automation – Simple rules can automate repetitive actions like assigning tasks or updating statuses.

Integrations – Connects with Slack, Google Drive, Zoom, and other tools you probably already use.

Scalable – Works for solo users, small teams, or large enterprises.

Honestly, the best part is that you can tailor ClickUp to fit how your team actually works, instead of forcing your workflow to fit the app. Review collected by and hosted on G2.com.

Notifications can be noisy – If you’re in multiple teams or projects, you can get bombarded unless you carefully set notification preferences. Review collected by and hosted on G2.com.

Experience a platform that grows with you. ClickUp's continuous software development and flexible design mean it can be tailored to any team's specific needs and project management style. Its integrated AI works in the background to simplify your processes and boost productivity, not create more work. You are never alone on your journey, thanks to a vibrant community and readily available support that ensure you can implement ClickUp as extensively as your business requires. Whether you need a simple tool for managing daily tasks or a powerful, ERP-like system to run your entire operation, ClickUp provides the foundation for you to build upon. very easily integrated with SaaS services and you can build a very powerful and flexible business system with ClickUp being at the core of it. Review collected by and hosted on G2.com.

ClickUp has a steep learning curve, and it takes some effort to get comfortable with it at first. Still, once you get the hang of how it works, it’s worth the time and effort. Review collected by and hosted on G2.com.

ClickUp’s strongest feature, in my experience, is its flexibility and customization. It makes it easy to track tasks, stories, and sprints all in one place, which helps keep everything organized. The dashboards and reports also provide clear visibility into project progress, so it’s simpler to see what’s on track and what needs attention. Overall, it supports better team collaboration and helps improve productivity. Review collected by and hosted on G2.com.

What I dislike about ClickUp is that it can feel overwhelming at first because it has so many features. The interface can also come across as cluttered at times, which is especially noticeable for new users who are still trying to find their way around. I’ve also noticed that performance can slow down when working on large projects with lots of data. A simpler learning curve, along with clearer onboarding, would make the platform much easier to adopt. Review collected by and hosted on G2.com.

What I like best about ClickUp is how comprehensive and customizable it is. It consolidates tasks, docs, goals, time tracking, and automation in one place, allowing me to manage projects and workflows without switching tools. The flexibility to tailor views (List, Board, Calendar, Gantt) and create custom statuses and fields makes it adaptable to any team or project type, from daily task management to complex planning. Review collected by and hosted on G2.com.

ClickUp’s flexibility can sometimes feel overwhelming, especially when setting up a new workspace or onboarding team members. The abundance of features means there’s a learning curve, and occasional interface complexity can slow down simple actions. However, once you’re familiar with it, the payoff is significant. Review collected by and hosted on G2.com.

Being able to manage all my tasks in one place, as well as share tasks with clients for proofing and marketing planning and time track for billing. Review collected by and hosted on G2.com.

Can be hard to navigate to learn at the beginning, but once you're set up it's great. Review collected by and hosted on G2.com.

ClickUp’s flexibility is the biggest advantage for us. We’ve customised the entire workspace around our business workflows instead of adjusting our processes to the tool.

We use it across Customer Success, Growth, Operations, Compliance, Finance, and Tech, and having everything in one place has brought strong structure and visibility. Custom statuses, fields, automations, and dashboards help us run onboarding, compliance, integrations, and internal tracking smoothly, with far less dependency on emails and follow-ups. Review collected by and hosted on G2.com.

One area that can be improved is plan transparency. Many advanced features only become clear after you start using the product or when you try to access them and realise they’re part of a higher plan.

We initially started on Unlimited and later moved to Business after understanding the deeper capabilities, but the feature differences aren’t always obvious upfront. It would be helpful if ClickUp made plan comparisons and upgrade requirements clearer early on, especially for teams designing their workflows from day one.

Overall, it’s manageable, but clearer visibility into plan-level features would make decision-making easier. Review collected by and hosted on G2.com.

What I like best about ClickUp is its flexibility and wide range of features that allow us to manage tasks, projects, and documentation in one place. It’s easy to get started, highly customizable, integrates well with other tools, and is something we use daily to keep teams aligned and productive. Review collected by and hosted on G2.com.

ClickUp can feel overwhelming at times due to the large number of features, and performance can occasionally slow down when working with complex or heavily customized workspaces. Review collected by and hosted on G2.com.

I like that ClickUp helps me structure tasks, prioritize deliverables, and keep teams aligned. I appreciate how ClickUp addresses the lack of visibility and disorder in execution. Additionally, it facilitates turning strategy into measurable actions. What I like the most is its integration with AI, as it helps me organize ideas and reduce manual work in one space. I also found that the initial setup is quite intuitive. Review collected by and hosted on G2.com.

In my experience, using the CRM has been a bit uncomfortable for me. I feel that it requires a lot of configuration and adjustments to fit specific workflows well, so it could be more intuitive and easier to use. Review collected by and hosted on G2.com.

What I like most about ClickUp is how it brings everything together in one place—tasks, timelines, comments, documents, and accountability are all interconnected. This reduces unnecessary back-and-forth and makes work much more transparent. The flexibility in customizing workflows, statuses, and views allows different teams to work in ways that truly fit their processes, while still maintaining visibility and control. ClickUp has greatly improved coordination, follow-ups, and the overall execution of daily tasks. Review collected by and hosted on G2.com.

Some features in ClickUp come with a learning curve, especially for new users, due to the wide range of options and configurations available. At first, this abundance of choices can feel a bit overwhelming. However, after completing the initial setup and spending some time with the platform, users tend to become more comfortable, and the flexibility it offers turns into a real advantage. Review collected by and hosted on G2.com.