G2

Halana M.

Manager

Accounting

Small-Business (50 or fewer emp.)

11/14/2026

Guest users or non-business users of the software, not included in G2 scores.

"All-in-One Workspace: Smooth UI, Powerful Integrations, and Smart AI with Brain2"

4.5/5

What do you like best about ClickUp?

ClickUp stands out for how seamlessly its UI/UX brings tasks, live team chat channels, and technical documentation into one converged workspace. The addition of task-type-specific custom fields and subfolders keeps complex multi-sprint structures organized without visual clutter. Its native integrations—including enhanced Google Drive automations that generate project folders automatically, alongside GitHub and Slack syncs—keep code commits and shared documents directly pinned to active deliverables. Paired with AI / Intelligence tools like Brain2, which routes queries across top frontier models depending on the task, it eliminates constant tab-switching. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The primary drawback centers on performance in data-dense workspaces. While the rebuilt Gantt engine renders timelines significantly faster than before, loading complex nested lists packed with live automations and multiple custom fields can still trigger noticeable browser lag and memory spikes. Additionally, the support / onboarding curve remains steep; although pre-assigning invitees to Teams before login helps with permissions, the sheer density of workspace toggles and new 4.0 navigation hubs can overwhelm first-time users. From a pricing / ROI perspective, locking higher automation allowances and full Brain2 / Super Agent bundles behind separate per-user tiers makes scaling costly for smaller teams. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

Before ClickUp, our team struggled with severe context sprawl—specifications sat in standalone docs, sprint tracking lived on separate issue boards, and progress updates were buried across chat threads. Consolidating our entire workflow into a single platform delivered strong pricing / ROI by eliminating multiple disjointed software subscriptions. With real-time workload capacity views, automated list workflows, and AI / Intelligence summarizing updates across projects, we spend far less time chasing manual status reports and hit release deadlines predictably. Review collected by and hosted on G2.com.