G2

MaryMax H.

Program Administrator

Mid-Market (51-1000 emp.)

10/27/2026

"ClickUp Keeps Our Powerful Organizational Tool with a Learning Curve"

5/5

What do you like best about ClickUp?

What I like best about ClickUp is its flexibility in managing complex departmental schedules and keeping a high volume of tasks organized across a three-person team. We track approximately 1,500 tasks per year across multiple areas of need within the department, so having a centralized system to manage deadlines, priorities, schedules, and progress is essential.

ClickUp gives us better visibility into upcoming responsibilities, helps us keep track of competing priorities, and makes it easier to coordinate work across the team. Being able to customize task views and organize work in a way that fits our department's needs is especially valuable when managing multiple schedules and deadlines simultaneously.

I also appreciate the ability to integrate with other tools and keep workflows connected, as well as the platform's overall performance when managing a large number of tasks. Ultimately, ClickUp helps us stay organized, maintain accountability, and manage a complex workload more efficiently without losing sight of important details. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

One area where ClickUp could improve is its overall user-friendliness, particularly for individuals who are less technologically advanced. The platform offers a wide range of features, but the number of options, menus, and settings can make it overwhelming for users who need a straightforward way to manage their daily tasks.

The user interface can sometimes feel cluttered and clunky, making it difficult to quickly find the information or functionality needed. This can create a learning curve for team members and require additional time for training and navigating the system, especially when managing a high volume of tasks and complex schedules.

I would like to see a cleaner, more intuitive interface with simplified navigation, less visual clutter, and more accessible options for customizing each user's workspace. Making common tasks easier to find and complete would help users with varying levels of technical experience work more efficiently and allow teams to take better advantage of ClickUp's capabilities. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

Before using ClickUp, our department's tasks, schedules, documents, and tracking systems were spread across multiple locations, making it difficult to keep everything organized and find the information we needed quickly. This often resulted in wasted time searching for documents, tracking down updates, and trying to keep everyone aligned.

ClickUp has given us one centralized place to store important documents, manage tasks, view schedules, and track progress across the department. With approximately 1,500 tasks per year managed by a three-person team, having everything accessible in one place significantly improves visibility, organization, and accountability.

The biggest benefit is the time and frustration it saves. Instead of piecing information together from different sources, we can quickly access what we need, monitor deadlines, and stay on top of competing priorities. ClickUp has streamlined our workflow, reduced administrative effort and those all-too-familiar hours of frustration, and allowed us to spend more time focusing on the actual work rather than managing the process. Review collected by and hosted on G2.com.