G2

sumit k.

Software Developer (AI Native)

Small-Business (50 or fewer emp.)

10/26/2026

Guest users or non-business users of the software, not included in G2 scores.

"Flexible All-in-One Project Management Hub with Powerful Dashboards and Automation"

4/5

What do you like best about ClickUp?

What I like most about ClickUp is its flexibility and how it brings multiple parts of project management into one centralized workspace. Features like customizable dashboards, task management, multiple project views, and built-in documentation tools make it easier to organize day-to-day work and stay on top of project progress. The interface also offers several ways to visualize tasks, which is especially useful when juggling multiple projects and deadlines. Its integrations help connect different tools and cut down on repetitive manual work, and the automation features can streamline routine processes. ClickUp’s performance tracking and reporting capabilities add helpful visibility into team productivity and overall project status. From a pricing standpoint, having several tools available within one platform can provide solid value and reduce the need for separate subscriptions. The onboarding resources and customization options make it easier for teams to gradually adapt the platform to their specific needs. I also appreciate the potential of ClickUp’s AI features to summarize information, assist with writing, and speed up everyday tasks. Overall, ClickUp stands out as a versatile solution that supports organization, collaboration, transparency, and workflow efficiency, while still offering enough flexibility to fit different team requirements. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

One area where ClickUp could improve is the overall simplicity and consistency of the user experience. While the platform offers extensive customization, setting up dashboards, automations, permissions, and workflows can take time, especially for new users who are still learning how everything fits together. The interface can also feel crowded when you’re working across multiple spaces and projects, and locating specific settings isn’t always straightforward. Performance may occasionally slow down when handling large task lists or more complex workspaces, which can disrupt the flow of work. Some advanced features, integrations, and AI capabilities may also require higher-tier plans, so smaller teams may need to weigh the overall cost carefully. Integrations can be very useful, but configuring them—and troubleshooting connections between different tools—can take extra effort. The onboarding experience could be stronger with more guided setup options, clearer documentation, and practical examples for common workflows. The AI features could also benefit from more consistent results and better context awareness when working with complex project information. Overall, simplifying navigation, improving performance, making integrations easier to configure, and offering clearer pricing and onboarding guidance would make ClickUp more accessible and efficient for teams of all sizes. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

ClickUp helps address the challenge of keeping tasks, project updates, deadlines, and team communication organized when they’re spread across different tools and platforms. By bringing these activities into a single workspace, it’s easier to prioritize work, assign responsibilities, track progress, and maintain a clear overview of ongoing projects. Features like task dependencies, recurring tasks, reminders, and customizable views support more systematic workload management and reduce the risk of missing important deadlines. Centralized documentation and task-based discussions also make information easier to locate, without having to dig through multiple conversations or separate applications. Reporting and dashboards add visibility into project status, making it simpler to spot delays and understand what needs attention. Automation and AI capabilities can further cut down on repetitive work and streamline everyday workflows. Overall, ClickUp strengthens organization, collaboration, accountability, and time management, while making project coordination more transparent and efficient. Review collected by and hosted on G2.com.