G2

Raheeb A.

Software Engineer

Mid-Market (51-1000 emp.)

10/19/2026

Guest users or non-business users of the software, not included in G2 scores.

"A Complete Game-Changer for Centralizing Complex Team Workflows"

4.5/5

What do you like best about ClickUp?

All-in-one flexibility: It replaces multiple separate tools by combining task management, Docs, whiteboards, time tracking, and chat in one workspace.

Customizable hierarchy & views: The structure (Workspaces > Spaces > Folders > Lists > Tasks) adapts easily to any workflow, with instant switching between List, Board, Gantt, Calendar, and Table views.

Powerful native automations: Routine actions—like reassigning tasks, updating statuses, or triggering deadlines—are easy to automate without third-party integrations.

Granular custom fields: Every list can track exact project data (priority, budget, progress, tags) tailored to specific team needs. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

Steep learning curve: The sheer volume of features, hierarchy levels, and settings can overwhelm new team members, requiring significant onboarding time.

Occasional lag and sluggishness: Because it tries to do everything, the web and desktop apps can feel heavy and slow to load, especially in workspaces with large databases.

Feature clutter / feature bloat: With frequent new additions, some features feel half-baked or create unnecessary UI clutter for teams that just want straightforward task tracking.

Mobile app limitations: The mobile experience lacks the smoothness of the desktop version, making complex navigation and task editing clunky on the go.

Overly complex notifications: If not carefully configured from day one, default notification settings quickly flood inboxes and in-app feeds. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

Tool fragmentation: Eliminates the need to toggle between separate apps for tasks, docs, and time tracking. Benefit: A single source of truth that keeps workflows centralized and reduces software subscription costs.

Lack of project visibility: Solves communication silos across cross-functional teams. Benefit: High-level dashboards and customizable views make it easy to track bottlenecks, project health, and deadlines at a glance.

Repetitive manual busywork: Cuts out manual task handoffs and status reporting. Benefit: Built-in automations handle routine updates, saving measurable hours each week and reducing human error.

Rigid project structures: Removes the limitation of "one-size-fits-all" software. Benefit: Different departments (marketing, dev, operations) can view the exact same project data in the way that best fits their workflow (Kanban board, Gantt chart, or simple list). Review collected by and hosted on G2.com.