G2

Amy A.

Owner

Small-Business (50 or fewer emp.)

10/12/2026

"⭐⭐⭐⭐ ClickUp is part of the backbone of how I run my agency"

4.5/5

What do you like best about ClickUp?

The flexibility is a big win for me. I can tailor ClickUp to each client, giving them their own spaces, lists, task structures, and processes, rather than trying to squeeze everyone into one rigid setup. That’s made onboarding smoother, helped keep projects on track, and made it easier for my team and me to see exactly what’s due and who owns it. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

Adding users is the main area where ClickUp falls short for me. I work with a lot of clients, and they all have to be added as guests. I’d prefer they could be part of my system with simpler access, ideally at no extra cost. Most clients only need ClickUp to approve work and upload content into my space, so paying for a full seat for each person just isn’t realistic for a small business. Because of that cost, it’s difficult to give clients the more integrated experience I’d like to provide. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

Since adopting it, my business has become noticeably more efficient. We’ve set up client-specific workspaces, content calendars, and to-do tracking pulled directly from meeting transcripts, along with repeatable workflows that reduce manual admin. Everything has its place, and nothing slips through the cracks. Review collected by and hosted on G2.com.