Paula P.
PP
Operations Manager
Small-Business (50 or fewer emp.)
"Full Visibility Across 40+ Projects, at a Glance"
4.5/5
What do you like best about ClickUp?

Being able to manage and oversee several projects at the same time is a big plus. The feedback this tool provides helps us plan our workload and assign team tasks more effectively. I’ve tried several similar tools, and I find ClickUp to be one of the most complete and easiest to use.

I’ve tested ClickUp with several teams across different industries, and it has helped us tailor it to different creative processes with multiple requirements. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

ClickUp's interface has long suffered from visual clutter, and the recent addition of AI agents and features has only compounded the problem. As an Operations Director, I require access to high-level overviews, granular details, and robust insights — but most of my team does not. They regularly flag the overwhelming UI as one of their primary pain points with the platform. Though filtering is available, it still needs a cleaner view option without the full sidebars, headers, etc.

What's missing is meaningful customization: the ability to build role-based views, toggle components (dashboards, views, sidebar, sidebar expansion, notifications, top bar) on or off depending on what each user actually needs. A modular approach to the interface — where AI tools and advanced features can be introduced progressively rather than surfaced all at once — would go a long way toward making ClickUp usable for teams with varying needs and levels of technical comfort. Review collected by and hosted on G2.com.

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4.6 out of 5 · Verified reviews from real users

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