--- title: ClickSend Reviews meta_title: 'ClickSend Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 49 reviews by the users' company size, role or industry to find out how ClickSend works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 49 scale: '5' date_modified: '2026-07-07' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # ClickSend Reviews **Vendor:** ClickSend **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.1/5.0 **Total Reviews:** 49 ## About ClickSend ClickSend is a simple, reliable SMS platform built for businesses that can't afford to miss a message. It’s seriously simple infrastructure that works straight out of the box — and keeps working as you grow. Backed by genuinely helpful 24/7 support from people who actually know their stuff. Send from the Dashboard in just a few clicks — or straight from your email inbox. Build with our clean, well-loved API docs. Or connect through hundreds of integrations and slot it straight into the tools your team already uses. Most users are up and sending within minutes. No developers required (but if you have one, they'll love us too). Why 90,000+ businesses and developers choose ClickSend: · Direct carrier routes to 190+ countries — no middlemen, no grey routes · 99.95%+ uptime so your messages go out when it matters · Lightning-fast delivery for time-sensitive comms · Pay-as-you-go pricing — scale up, scale down, only ever pay for what you send · 24/7 support from real people who actually understand the platform It's built for operational messaging as much as marketing. Appointment reminders, delivery notifications, 2FA codes, staff alerts, booking confirmations — the communications that keep a business running day to day. Trusted by healthcare and wellness clinics, financial services, real estate agencies, education providers, event organisers, construction companies and not-for-profits — and the developers building messaging into their products and workflows. ## ClickSend Pros & Cons **What users like:** - Users love the **user-friendly interface** of ClickSend, allowing for effortless navigation and effective marketing campaign execution. (11 reviews) - Users appreciate ClickSend's **seamless integration** with CRMs, enhancing their marketing campaigns and overall communication efficiency. (5 reviews) - Users appreciate the **well-priced solution** of ClickSend, praising its broad range of marketing capabilities and easy setup. (5 reviews) - Users appreciate the **user-friendly interface** of ClickSend, which simplifies communication and enhances overall workflow efficiency. (5 reviews) - Users love that ClickSend is an **affordable solution** providing versatile marketing tools and quick setup. (4 reviews) - Easy Integration (4 reviews) - Easy Integrations (4 reviews) - Features (4 reviews) - Messaging (4 reviews) - Automation (3 reviews) **What users dislike:** - Users find the **pricing of ClickSend to be expensive** , which may limit its overall appeal for some. (4 reviews) - Users find ClickSend's pricing to be **a bit expensive** , particularly challenging for businesses with high-volume messaging needs. (2 reviews) - Users find **limited customization options** in ClickSend, restricting their ability to personalize messaging for their needs. (2 reviews) - Users find ClickSend has **missing features** , lacking advanced options that more sophisticated programs offer. (2 reviews) - Users express concerns about **expensive pricing** and occasional SMS delivery delays affecting timely communication. (2 reviews) - SMS Issues (2 reviews) - Delays (1 reviews) - Editing Issues (1 reviews) - Feature Limitations (1 reviews) - Lack of Customization (1 reviews) ## ClickSend Reviews ### 1. ClickSend SMS Review **Rating:** 5.0/5.0 stars **Reviewed by:** Justin T. | Demand Generation Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about ClickSend?** It's very easy to use, cost effective and useful for our SMS Marketing **What do you dislike about ClickSend?** Nothing I can think of, but more robust features would be useful **What problems is ClickSend solving and how is that benefiting you?** We use ClickSend for our automated SMS, and occasional SMS promotion blasts. ### 2. Simple, no-frills but gets job done **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2025 **What do you like best about ClickSend?** Easy to use and set up. Well priced solution **What do you dislike about ClickSend?** Lacks many of the bells and whistles of a more sophisticated program **What problems is ClickSend solving and how is that benefiting you?** Allows us to send sms and mms texts to users. ### 3. It works well, but it doesnt feel like a mature thought out product. **Rating:** 3.5/5.0 stars **Reviewed by:** Fred S. | Probation Specialist/Data and Analysis Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2023 **What do you like best about ClickSend?** The API (Zapier, Make.com) is excellent and it's easy to automate updating your lists. This elimiantes manual updates. Easy to register the number (as is now requreired). Customer support is the absolute best! **What do you dislike about ClickSend?** It is missing basic features. If you get a reply, there's no flag in the Messenger to let you know there's a new text reply. The interface is odd sometimes, not sure why there's a difference between Quick SMS and a Campaign. The Camapign is actually more restrictive and it doesnt allow you to select multiple lists, like the Quick SMS option does. It's odd. There's a delay in sending a message as they reivewed somehow. Other services just send out your message. **What problems is ClickSend solving and how is that benefiting you?** Quick communications with members, getting their rapid responses to issues. ### 4. One of the best and easy to use platform for SMS **Rating:** 5.0/5.0 stars **Reviewed by:** Bhabisya B. | Content creator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about ClickSend?** What I like the most about ClickSend is that it's very easy to use. It just take few seconds to singup and start using it. And it also has lots of features. And their customer support is also great with that live chat. **What do you dislike about ClickSend?** What I like the least about ClickSend is their pricing. I used their service to send SMS, but it's too expensive compared to the local providers I know. **What problems is ClickSend solving and how is that benefiting you?** I used ClickSend to send SMS. For both promotional and transactions SMS ### 5. Solid SMS solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2023 **What do you like best about ClickSend?** We use ClickSend for SMS (text) marketing, and it was easy to set up and get running quickly. Cost-effective and meets the needs of our client. I like that it's easy to upload contacts. **What do you dislike about ClickSend?** I need to be able to select *mutiple* contact lists for an SMS campaign. **What problems is ClickSend solving and how is that benefiting you?** ClickSend is a simple solution to our client's SMS marketing needs. ### 6. Very cool and useful service **Rating:** 5.0/5.0 stars **Reviewed by:** Allen E. | President/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about ClickSend?** Clicksend is a swiss army knife of marketing. I've used it to send text campaigns, one-off text messages, postcards, and letters all priced great. The print quality is great and mail times fast. It can also do text-to-speech calls, fax, and emails. I love that I can plug it into my CRM (ActiveCampaign) and trigger different actions based on different triggers. **What do you dislike about ClickSend?** Not much to dislike. It does what it is supposed to do, it was easy to set up, and their online, email and call customer center is incredibly patient and helpful. THeir email newsletters are very entertaining and I even look forward to them! **What problems is ClickSend solving and how is that benefiting you?** I needed a way to trigger automated text messages as part of my new client onboarding and lead nurture campaigns. I also like triggering the mail options (BW/Color letters and postcards), which was also used for my lead nurture, onborading and client journey campaigns. ### 7. Great Service and Product! **Rating:** 4.0/5.0 stars **Reviewed by:** Baylee E. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2023 **What do you like best about ClickSend?** The service offered great rates, was user-friendly, and had a straightforward authentication process. As my team required a mass contacting service, I was able to send my first message before lunchtime. **What do you dislike about ClickSend?** I wish there wasn't a character limit for messages. It's frustrating to send multiple messages or edit my content to fit the limit. It would be great if the platform could allow extended notifications, especially for essential communications requiring more detailed explanations. **What problems is ClickSend solving and how is that benefiting you?** Using Click Send, we can send hundreds of customized text messages all at once, and I appreciate the exciting automation features it offers. The ability to schedule messages and receive replies directly to my phone is also a great plus. However, I do wish that there were no character limit for letters as it can be a bit restrictive at times, especially when trying to convey critical information ### 8. Efficient and User-Friendly and Easy Communication with ClickSend **Rating:** 5.0/5.0 stars **Reviewed by:** Mostafa R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2023 **What do you like best about ClickSend?** Its versatility and convenience in sending and receiving messages. With ClickSend, users can send messages via different channels without needing to switch between different applications or platforms. Its user-friendly interface and APIs make it easy to integrate with existing systems and automate workflows. **What do you dislike about ClickSend?** When it comes to ClickSend, there is little to criticize. However, it's worth noting that certain features may not be available for all countries or regions. Despite this, ClickSend continues to expand its global reach, providing excellent service to more and more users worldwide. **What problems is ClickSend solving and how is that benefiting you?** ClickSend is solving the problem of inefficient and fragmented communication by providing a unified platform for various channels of communication. The platform streamlines communication processes and makes it easier for users to reach their intended audience quickly and effectively. This results in better customer engagement, increased productivity, and cost savings. ### 9. distinctive and easy-to-use tools that enable us to organize advertising campaigns better. **Rating:** 4.5/5.0 stars **Reviewed by:** Doly M. | Sales Operations Coordinator, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about ClickSend?** ClickSend's easy-to-use tools help us develop and execute marketing campaigns better, and we can customize several funnels to meet the needs of all potential clients. It's great how easy it is to set up contact lists, and it helps with its ability to integrate with our CRM system. I also find the procedures for designing advertising campaigns very simple, as there are many ready-made templates that can be easily customized to meet our content. The reports also tell us how many people the campaigns actually reached, so we can figure out how well they worked and where they could be better. **What do you dislike about ClickSend?** I did not face many difficulties, as the support team helped us with the procedures for linking with other applications that we use to deal with workflow and customer management, which enabled us to manage all marketing campaign activities from one platform. **What problems is ClickSend solving and how is that benefiting you?** ClickSend has helped us organize and improve our capabilities in preparing and implementing advertising campaigns, and I greatly appreciate how ClickSend enabled us to create a mechanism for categorizing potential customers so that we can provide them with relevant information with ease. ### 10. ClickSend Review: The All-in-One Messaging Platform for Businesses **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2023 **What do you like best about ClickSend?** Wide range of messaging services: ClickSend offers a variety of communication solutions, including SMS, MMS, voice, email, fax, and postal mail, among others, which allows businesses to reach their customers through their preferred channels. User-friendly interface: The platform is designed with a simple and intuitive interface, making it easy for users to navigate and use the different features. Automation capabilities: ClickSend's automation features allow businesses to streamline their communication workflows, saving time and resources, and improving efficiency. Integration with other tools: ClickSend can be easily integrated with other business tools and platforms, such as CRMs, email marketing software, and project management tools. **What do you dislike about ClickSend?** Pricing: Some users have reported that ClickSend's pricing can be a bit expensive, especially for businesses with high-volume messaging needs. SMS delivery issues: A few users have reported occasional delays in SMS delivery, which can be a concern for businesses that rely on real-time messaging. Limited customization options: While ClickSend offers a variety of messaging services, some users have reported that the platform lacks customization options, which can limit their ability to tailor messages to their specific needs. **What problems is ClickSend solving and how is that benefiting you?** treamlining communication workflows: ClickSend allows businesses to automate their communication workflows, which can save time and resources while improving efficiency. By automating tasks such as sending SMS or email notifications, businesses can focus on other areas of their operations. Improving customer engagement: ClickSend's messaging services can help businesses engage with their customers through a variety of channels, including SMS, voice, and email. This can help improve customer satisfaction and loyalty by providing timely and relevant information. Enhancing marketing efforts: ClickSend's messaging services can also be used for marketing purposes, such as sending promotional messages or conducting surveys. By leveraging different messaging channels, businesses can reach a wider audience and increase their marketing ROI. ## ClickSend Discussions - [What does an SMS gateway allow you to do?](https://www.g2.com/discussions/what-does-an-sms-gateway-allow-you-to-do) - 1 comment - [View ClickSend pricing details and edition comparison](https://www.g2.com/products/clicksend-clicksend/reviews/clicksend-review-4524834?section=pricing&secure%5Bexpires_at%5D=2026-07-12+02%3A36%3A07+-0500&secure%5Bsession_id%5D=04b1059e-e9af-4175-83b2-000a4e15f64b&secure%5Btoken%5D=8e8bb7310d801a024e54c7b6d932e67bf17a2fd684c91f8353f779a49de9b9f1&format=llm_user) ## ClickSend Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [HighLevel](https://www.g2.com/products/highlevel/reviews) - [Make](https://www.g2.com/products/make/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## ClickSend Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Functionality** - Ease Of Integration - API Call Speed - Communication Varieties **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Support** - Documentation - Community Support - Professional Support **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation **Engagement** - Coupons and Promotions **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top ClickSend Alternatives - [SlickText](https://www.g2.com/products/slicktext/reviews) - 4.8/5.0 (1,859 reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - 4.1/5.0 (456 reviews) - [Plivo](https://www.g2.com/products/plivo/reviews) - 4.5/5.0 (743 reviews)