G2

Verified User in Libraries

Small-Business (50 or fewer emp.)

10/2/2026

"Simple, Stable Video Meetings That Streamline HR Onboarding and Training"

4/5

What do you like best about ClickMeeting?

Honestly, ClickMeeting has become my go-to video meeting tool for all my HR and administrative work at Maple Community Library Services, and there’s so much I appreciate about how simple and reliable it is day-to-day. As the HR & Administrative Coordinator for our small library team of 11–50 staff, I handle everything from new hire onboarding meetings, staff training sessions, remote check-ins with part-time library assistants, to internal admin workflow discussions. I’ve used several meeting platforms before, but ClickMeeting fits our non-profit library workflow perfectly without all the overcomplicated, unnecessary features.

What I love the most is how stable and beginner-friendly the whole platform is for our mixed team skill levels. A lot of our library staff are long-tenured team members who aren’t super tech-savvy, so complicated meeting tools always created confusion and delays. ClickMeeting is incredibly straightforward to join and host, no complicated setup required. A great example is our monthly part-time staff onboarding and policy training. Every month, we bring in new seasonal library aides who need to go through HR paperwork review, workplace policy training, and benefits orientation remotely. I host all these onboarding sessions on ClickMeeting, and new hires never struggle with joining the room, turning on audio, or following along with screen shares. It saves me so much time troubleshooting tech issues compared to older tools we used before.

I also really rely on its screen sharing and session recording features for our HR workflows. Since I manage all employee onboarding and HR admin processes through HRSprout, I often need to walk new staff through how to submit time-off requests, update their employee records, and navigate our internal HR system. During virtual training calls, I can instantly share my screen, demonstrate step-by-step HRSprout workflows, and record the entire session. I then save those recordings and share them in our staff shared drive. This lets team members revisit the training anytime they need a refresher, instead of me repeating the same walkthroughs over and over for every new hire.

Another huge plus is how clean and organized the meeting scheduling system is. I juggle lots of different recurring meetings — monthly staff check-ins, internal admin syncs, and one-on-one employee support meetings. ClickMeeting lets me set up recurring meeting links in seconds, auto-send calendar invites, and manage all upcoming sessions in one dashboard. It keeps my HR calendar structured and prevents scheduling conflicts, which is critical during our busy library seasons.

Overall, ClickMeeting simplifies every part of my remote HR coordination work. It’s dependable, easy for all staff to use, and has exactly the core features we need to run smooth onboarding, training, and internal team meetings without any extra hassle. It lets me focus on supporting our library staff instead of fixing technical meeting issues. Review collected by and hosted on G2.com.

What do you dislike about ClickMeeting?

The biggest frustration is how the recording feature behaves sometimes. When I host our virtual onboarding sessions, I always record the meeting so new library staff can go back and review the HRSprout walkthroughs and HR policy materials later. On more than one occasion, the recording would cut off randomly near the end of a long training session. The audio and video would stop saving even though the live meeting kept running. Last month I ran a two-hour onboarding for our seasonal library aides, and the final 20 minutes of the session didn’t save. I had to redo that section of the training separately, which took extra time out of my packed HR schedule. There wasn’t any clear warning before it happened either, so I couldn’t catch it mid-call.

I also find the email invite templates really limited. When scheduling onboarding meetings or confidential one-on-one employee conversations, I need to add custom notes, library-specific instructions, and basic privacy reminders in the invite. The built-in template editor doesn’t give me much room to customize the message. I end up copying the meeting link and creating invites manually in our email client every single time, instead of sending everything directly through ClickMeeting. It’s an extra manual step I wish I could skip.

Another annoying thing is that some of our older part-time staff run into browser compatibility issues. A few of our long-term library workers don’t update their browsers regularly, and they sometimes can’t get into meetings unless they download the desktop app. I’ve spent quite a bit of time walking people through installation steps over the phone right before training starts. That delays our sessions and pulls me away from other HR admin tasks. Review collected by and hosted on G2.com.

What problems is ClickMeeting solving and how is that benefiting you?

Before we started using ClickMeeting, coordinating virtual HR sessions for Maple Community Library Services was messy and inconsistent. As the HR & Administrative Coordinator, I manage onboarding, policy training, and confidential one-on-one check-ins for our library staff. Some of our part-time aides work at different branch locations, and we also have seasonal hires who work remotely. Back then, I tried free video tools, but they lacked reliable recording options and had confusing join steps that constantly tripped up our less tech-savvy team members. I spent too much time troubleshooting connection issues instead of covering HR topics, and I had no simple way to save training content for people who missed sessions.

ClickMeeting fixes most of these daily headaches and fits our library HR workflow really well. The biggest benefit is the simple meeting setup paired with its recording capability. I host monthly remote onboarding for new seasonal library staff, walking them through our employee handbook, leave request rules and how to navigate HRSprout. I record every session, then store the video in our shared drive. New hires can rewatch the training whenever they want, and I don’t need to repeat the same presentation for every new group. This cuts down a lot of redundant work during our busy hiring cycles.

Scheduling is another area where it saves me a ton of effort. I set recurring meeting links for regular staff training and check-ins. The calendar invites go out directly, so team members across different library branches get automatic reminders. This reduces no-shows and makes coordinating cross-branch staff much easier. Our older team members find the join process straightforward; they don’t need to jump through complicated hoops just to enter a meeting, which drastically cuts down on pre-call tech support calls to my office.

It also works great for private one-on-one conversations with employees. Whether I’m discussing schedule adjustments or addressing workplace concerns, the platform feels stable and secure enough for sensitive HR discussions. Screen sharing comes in handy too. I can pull up HRSprout live during calls and demonstrate how staff submit PTO or update their employee records.

Overall, ClickMeeting removes many barriers for our distributed library team. It makes remote HR training and check-ins accessible for staff of all technical skill levels, reduces repetitive training work, and keeps our virtual HR operations running smoothly. That frees me up to focus more on employee support and library admin work rather than fixing video call problems. Review collected by and hosted on G2.com.