G2

Akshay Y.

Software Developer - 2

Mid-Market (51-1000 emp.)

7/11/2024

"The best solution to integrate live support or I could say chat support for small or big businesses"

4.5/5

What do you like best about Click2Magic?

The important thing I literally liked is we can set up live chat support for both web apps and mobile apps. Another thing is they provide more configurations that our admin team can set up the way we want. Another things I liked the most is canned response, this literally helped in reducing the response time Review collected by and hosted on G2.com.

What do you dislike about Click2Magic?

I could say it's little difficult to find out the cons as It provides all what it has to. But as a intial purchase, they don't explicitly provide the cost info on their site Review collected by and hosted on G2.com.

What problems is Click2Magic solving and how is that benefiting you?

It's very simple and less complex service we can integrate to provide live chat support. It really helps admin team to set up the configurations the way we want. The most imp thing is integrating functions in both web and mobile apps. Canned replies is another feature which really helps to send replies without even typing the messages. helps reducing time by replying for most frequesnt disctict queries. It will help you add multiple support executives for different properties, isn't this amazing? Review collected by and hosted on G2.com.