G2

Hunter F.

Manager

Small-Business (50 or fewer emp.)

6/16/2026

"Click Maint Simplifies Work Orders and Preventive Maintenance"

5/5

What do you like best about Click Maint CMMS?

We’ve been using Click Maint to manage maintenance requests, preventive maintenance, and work order tracking across our property, and it has made a significant difference in how we organize daily operations.

The platform provides a central location for submitting, assigning, and tracking work orders, which has improved communication, accountability, and response times. The preventive maintenance features help ensure recurring tasks don’t get overlooked, while reporting tools provide useful visibility into workload and performance.

What I appreciate most is the simplicity of the system. Team members were able to learn it quickly, and it has helped us move away from paper-based tracking and scattered communication. The software is flexible, easy to use, and continues to be a valuable part of our maintenance operation.

I would recommend Click Maint to any organization looking to improve maintenance management, work order tracking, and preventive maintenance planning. Review collected by and hosted on G2.com.

What do you dislike about Click Maint CMMS?

One feature I would like to see improved is the ability for non-employees, such as customers, guests, tenants, or residents, to easily submit maintenance requests through a dedicated portal or simple web form. While work order management within the platform is strong, collecting requests from external users can require additional steps or third-party tools.

I would also like to see continued improvements in reporting customization, automation, and mobile functionality as organizations scale their operations.

These are relatively minor concerns, and they have not prevented us from successfully using the platform on a daily basis. Review collected by and hosted on G2.com.

What problems is Click Maint CMMS solving and how is that benefiting you?

Before implementing Click Maint, maintenance requests often came through phone calls, emails, radio traffic, and conversations, making it difficult to track everything consistently. Click Maint provided a centralized system for managing work orders, preventive maintenance, and task assignments.

The biggest improvements have been increased accountability, better visibility into outstanding work, improved communication between departments, and the ability to track maintenance history over time. We now have a much clearer understanding of workload, backlog, and recurring issues, which helps us allocate resources more effectively and stay ahead of maintenance needs.

The platform has helped us become more organized, more proactive, and more efficient in our day-to-day operations. Review collected by and hosted on G2.com.

Response from C M of Click Maint CMMS

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Thank you for your review and feedback. We wanted to mention that Click Maint does offer a dedicated Request Portal that allows tenants, residents, customers, and staff to submit maintenance requests without requiring a login. Your Customer Success Manager will be reaching out to discuss this feature and help ensure you're getting the most value from the platform. We also appreciate your suggestions around reporting, automation, and mobile functionality, as these are areas where we continue to invest and improve. Thank you for choosing Click Maint and for recommending us to others.

See how Click Maint CMMS improved