# Clearstream Reviews **Vendor:** Clearstream **Category:** [Church Management Software](https://www.g2.com/categories/church-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 174 ## About Clearstream Clearstream is a powerful church texting software designed to help you connect with your people. We've built a tested platform that many of the largest churches in America rely on at scale. Plants and average-sized churches also find Clearstream user-friendly and easy to implement church-wide. We use fast and reliable texting, intuitive features, enterprise-grade analytics, dedicated shortcodes, in-house machine learning, and a REST API that gives you all the power to build SMS into your own applications. Start on our free trial, or if you're a new church plant, use Clearstream free for a year. ## Clearstream Reviews ### 1. User Friendly Tools with Happy Subscribers **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca D. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2024 **What do you like best about Clearstream?** Clearstream is so intuitive to use and has incredible support and documentation. We love the ability to create dynamic lists to narrow down who we want to send messages to. Our subscribers are appreciative of receiving our text updates weekly. **What do you dislike about Clearstream?** The only downside to Clearstream is that using an emoji costs more credits. However, I'm fairly confident we knew that from the beginning. Clearstream is transparent about costs and what features are available. **What problems is Clearstream solving and how is that benefiting you?** We have unique gathering rhythms at our church. We meet in a large group format every other week and meet in homes for small groups on the off weeks. Before Clearstream, people felt they were unsure which weekends we were meeting. This allows us to send out updates weekly to let people know where we are meeting as well as links to resources they can use for their small groups. ### 2. User friendly, great customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley J. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Clearstream?** It is so easy to get questions answered! Customer service has reached out and answered questions and their chat is also very responsive. We signed up for their user friendly email service which makes it easy to design a beautiful email, and we are excited to work towards using the texting feature too! ! **What do you dislike about Clearstream?** Nothing that we have found so far - we love it! **What problems is Clearstream solving and how is that benefiting you?** Beautiful design and images in emails - we are able to communicate more clearly with our congregation by making weekly calendar emails shorter and more appealing to the eye. ### 3. Clearstream has been an incredible resource to accomplish pastoral follow up & communicate info. **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle C. | Student Pastor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2024 **What do you like best about Clearstream?** What I love best abotu Clearstream, is teh ability to send texts to all our students and as well as send media such as pictures, documents, etc. **What do you dislike about Clearstream?** There isnt much to dislike about Clearstream. The system is modern, and easy to use. I love it. **What problems is Clearstream solving and how is that benefiting you?** It is helping solve the mass text time it takes to text all 150+ stduents we have. I use to spend hours to make texts personal with their names, now its a 5 minute fix. ### 4. Our favorite messaging service! **Rating:** 5.0/5.0 stars **Reviewed by:** Jesse J. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Clearstream?** Not sure where to start but I came across Clearstream after having issues with other platforms. Out church had tried so many, other companies, that seemed to be what we were looking for, but fell short. Whether Text in Church, Remind, Flocknote, WhatsApp, etc., we tried several. What we were looking for was, affordability, customer service, ease of use, scalability, and if it would intergrate with other programs we use. We initially talked about only using it to communicate important things happening within the church, but I soon realized we are doing a disservice to ourselves by not using all of the available features. So we began to use Clearstream very frequently. Well, I'm happy and grateful to say Clearstream has been phenomenal! before signing up, I was able to hop on a live stream, and see all of the features being offered. after the live stream, I was able to ask any questions that I had regarding the system. Since day one customer service has been extremely helpful and answering any questions. I love the fact that it was so easy to implement it into our current workflows without much change to the backend of our system. A few things I love about Clearstream; 1. Easy to use. Can train anyone how to use in minutes. 2. Creating automated workflows. 3. Intergration with planning center. 4. Ability to create polls and see live results. 5. Can incorporate polls within ProPresenter. 6. Creating unlimited keywords with local number. 7. Customer Service (Well above the others we've used in the past). 8. Pricing. 9. Sending emails through the text service. 10. Having an app. There is probably so much more I can say but I'll wrap this up by saying, Clearstream has been much more than just a texting service. It has allowed me as a pastor to be more creative in my messages, communicate better as a church, drive engagement, etc. It really has become a powerful tool. If you are wondering about Clearstream, I can assure you they have been our favorite service! **What do you dislike about Clearstream?** The only thing I dislike, and I wouldn't say dislike I would say, could use improvement is the standalone app. while it does allow you to send and schedule messages, I wish it had more administrative options/privileges. there are some things you must do from a desktop that you cannot do in the mobile app. **What problems is Clearstream solving and how is that benefiting you?** Clearstream solves the problem of communication within the church. I'm sure many have been working in a church and have heard someone say, "I didn't know that was happening." Well, now people can text a keyword and get a text back showing what's happening for the month. We also can push out as much as we want about upcoming events, details, etc. It also helped us solve a problem of helping walk several people through a devotional or time of fasting. Each day we were able to send out an encouraging text, with the bible devotion, and a link to a message or whatever other resource we wanted to add. ### 5. Great mobile app and Planning Center integrated messaging **Rating:** 5.0/5.0 stars **Reviewed by:** Nate C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2024 **What do you like best about Clearstream?** Clearstream is a well polished experience. I hardly ever have any issues. We are particularly fond of the video message feature. **What do you dislike about Clearstream?** Message history sometimes lacks context as to what someone is replying to. Video links aren't tracked yet, so we can't tell how often a video is watched. The mobile app is lacking some features of the web app such as ability to see incoming image messages. **What problems is Clearstream solving and how is that benefiting you?** Clearstream helps us better connect with visitors and helps us communicate better about events. We are also using it to send Happy Birthday and Happy Anniversary video messages to our members. ### 6. Fantastic Texting Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Brett B. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2023 **What do you like best about Clearstream?** This program is intuitive and easy to use. The people behind the scense building & improving this platform do an amazing job responding to suggested bug fixes, feature improvements, and more. Whenever I run into a problem, their customer service team is there to help resolve the issue. Couldn't be happier using this platform! **What do you dislike about Clearstream?** Including many of the added features (such as videos, pictures, even emojis) cost extra credits. This can eat up your monthly allowance if you're not careful. Because we're on a tighter budget, we don't use too many of the extra features. **What problems is Clearstream solving and how is that benefiting you?** When we first started using Clearstream, we needed a simple, easy method to communicate with our people at church regarding important updates. Specifically, we will sometimes experience the need to cancel services due to inclement weather. Before Clearstream we were having to call individuals and/or email, but that method was not proving to be sustainable as our church grew. Clearstream has been a major help to quickly and clearly communicating with our congregation on important matters of all kinds. ### 7. Grateful for this option! **Rating:** 5.0/5.0 stars **Reviewed by:** Christina S. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2023 **What do you like best about Clearstream?** What I love most about Clearstream is how easy it is to use. We have a team of 6-8 using the texting feature for different reasons and for different groups within our organization. Despite us having different communication styles and different ways of learning, we all find Clearstream easy to understand and navigate. **What do you dislike about Clearstream?** The things I disliked in the beginning about the Clearstream product are being updated and reviewed all the time. Video and links are so much easier/smoother now than they were when we started out. I love the ease of connectivity between Planning Center and Clearstream - however I do find it a little annoying that a primary contact in Planning Center isn't prioritized by Clearstream with regard to names in the system. For example, a parent lists their mobile number for themselves and their minor children and Clearstream says we are receiving a text from that minor child rather than the adult. Small stuff in the grand scheme of things. **What problems is Clearstream solving and how is that benefiting you?** Communication is key when one lives and ministers in a hurricane prone state. We have utilized Clearstream multiple times for emergency closures and rescheduling info. We also have a commitment-phobic church body. Clearstream has helped us get people registered for events before the deadlines. **Official Response from Abbey Senesi:** > Thanks for your feedback, Christina! We really appreciate you sharing your thoughts on our Planning Center Integration. In regards to Planning Center phone numbers, each subscriber in Clearstream is identified by their phone number. If several people have the same number listed in Planning Center, we'll only sync one of them into Clearstream. If you need something like a primary contact number for a child, make sure it's placed in the "Other" field in Planning Center (we don't pull numbers in this field) to ensure their name doesn't get synced with their parent's phone number. Here's the order of how we prioritize which profile to sync if the number is listed in multiple profiles: Adult w/ mobile number. If there are multiple, we pull the most recent. Child w/ mobile number. Adult w/ matching number (home or work field). Child w/ matching number (home or work field). We're happy to jump on a video call or talk in chat to walk through any questions you have. :) ### 8. Best communication platform right here. **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy Y. | Operations Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Clearstream?** The user interface of the platform and the ease of use are the best. Getting everything set up and using the system as well as the accessibility enhance the overall experience. We were able to integrate it easily with planning center. The customer support responsiveness and helpfulness of the customer support team are amazing. Pricing and Value for Money provide a good value for the features and services offered. We use this service daily to communicate with our church members **What do you dislike about Clearstream?** I wish you could add better and more custom workflows. **What problems is Clearstream solving and how is that benefiting you?** We are able to quickly and easily communicate with our members and first-time guests. As well as gather more info from our users ### 9. Clearstream just keeps getting better **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Clearstream?** The service is simple to use either on the phone app and the website. Integration with other services like our email service is a nice feature that helps keep all our subsciber lists managable. **What do you dislike about Clearstream?** Unfortunately, you still can't add messagesto socials from the phone app. This would be a very nice feature for those on the go. **Recommendations to others considering Clearstream:** After comparing other services, you can't beat Clearstream. **What problems is Clearstream solving and how is that benefiting you?** Clearstream makes it so easy to communicate with my entire congregation with a simple text message. There is no reason for anyone to miss any information. ### 10. Clearstream has been a game changer for communications with everyone in our ministry! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeramy B. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Clearstream?** Being able to send group text out and receive individual responses all from a computer! Ease of use and scheduling is a bonus as well. **What do you dislike about Clearstream?** The cost is th eonly downside to the service. Wish it was a little cheaper but at the end of the day it makes communication easier and I don't know of a better option. **What problems is Clearstream solving and how is that benefiting you?** Always had issues sending parents and my team email about our youth minsitry as the response rate was really low. This has improved sig ups for event and made it easier to communicate with everyone. ## Clearstream Discussions - [Emergency Texting](https://www.g2.com/discussions/emergency-texting) - 1 comment, 1 upvote ## Clearstream Pricing - **30-Day Free Trial**: Free Trial - **$29**: $29.00 - **$49**: $49.00 - **$99**: $99.00 - **$199**: $199.00 - **$299**: $299.00 [View full pricing details](https://www.g2.com/products/clearstream/pricing) ## Clearstream Features **Platform Basics** - Membership Tracking - Donation Management - Congregation Communication - Worship Management - Event Planning - Church Accounting **Platform Additional Functionality** - People Management Specific Tools - Event Management Specific Tools **Agentic AI - Church Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance ## Top Clearstream Alternatives - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews) - [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) - 4.7/5.0 (951 reviews) - [Breeze ChMS](https://www.g2.com/products/yourgiving-inc-breeze-chms/reviews) - 4.8/5.0 (127 reviews)