# Class Reviews **Vendor:** Class Technologies **Category:** [Virtual Classroom Software](https://www.g2.com/categories/virtual-classroom) **Average Rating:** 4.0/5.0 **Total Reviews:** 165 ## About Class Class is the platform organizations choose when live learning needs to work. Most teams rely on video conferencing tools that were built for meetings, not instruction. Class fills the gap with a virtual classroom that gives instructors the structure, control, and engagement tools they need to run real learning at scale. Layered on top of Zoom and Microsoft Teams, Class is purpose-built for learning while keeping instructors and learners in the familiar platforms they already rely on every day. Instructors can set up sessions faster with templates and LMS integrations. During live instruction, they can see what learners are doing, guide participation, manage breakout rooms with clarity, and keep everyone focused with interactive tools. After each session, analytics reveal what worked, who engaged, and where support is needed. Class delivers a consistent experience for every learner, whether they join a corporate training program, a higher education course, or a K-12 session. It fits into existing workflows, supports accessibility needs, and reduces the operational lift of running repeatable, high-quality instruction. Organizations use Class when they want live learning that is more than a meeting. They use it when training must deliver outcomes, when instructors need visibility and control, and when learners deserve an environment built for them. Class makes that possible. ## Class Pros & Cons **What users like:** - Users commend the **ease of use** of Class, allowing seamless engagement in the virtual classroom without extra hurdles. (8 reviews) - Users appreciate the **engaging tools** Class provides, greatly enhancing the virtual classroom experience for both teachers and students. (4 reviews) - Users value the **engagement monitoring and dashboard features** of Class, enhancing participation and support for learners. (3 reviews) - Users commend the **stellar customer support** of Class, enhancing their experience with effective solutions and assistance. (2 reviews) - Users appreciate the **ease of access** with Class, enjoying seamless use across devices without installation barriers. (2 reviews) - Users appreciate the **reliable connectivity** of Blackboard Collaborate, enabling easy access on various devices from anywhere. (1 reviews) - Users value the **convenience** of accessing Blackboard Collaborate easily on computers, tablets, or mobile devices from anywhere. (1 reviews) - Easy Access (1 reviews) - Easy Integrations (1 reviews) - Easy Joining (1 reviews) **What users dislike:** - Users express concern over the **limited resources** available, wishing for more modern apps and better integration with LMS. (3 reviews) - Users express a preference for **desktop applications** over browser-based functionality, finding it less convenient. (1 reviews) - Users experience **call drops** while using the app, leading to frustrating disruptions and lost materials during important tasks. (1 reviews) - Users find **difficulty** editing attendance reports and deleting class meetings without using API calls, complicating their workflow. (1 reviews) - Users find **editing limitations** frustrating, often needing to delete and recreate meetings after scheduling. (1 reviews) - Email Issues (1 reviews) - Users experience **frustrating glitches** that result in lost material and interrupted access, affecting their overall experience. (1 reviews) - Users struggle with **inadequate search functionality** , often confusing chat rooms and having difficulty locating recordings. (1 reviews) - Login Issues (1 reviews) - Meeting Management (1 reviews) ## Class Reviews ### 1. Monitoring Engagement Tool Makes Student Tracking Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Gunay R. | Lead Specialist, Core Applications and Integration, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Class?** I found the Monitoring Engagement tool to be especially helpful. It enables me to track each participant's involvement in class, making it easier to identify and support learners who need the most assistance. The LMS Tools option also allows instructors to launch course content directly during the session, which is a real time-saver and very useful. Additionally, I appreciate the Dashboard, which displays the total session time as well as the overall talk time for both the instructor and students. I haven't come across this feature in other videoconferencing tools. **What do you dislike about Class?** - When the attendance report is pushed to Blackboard's Attendance tool, it cannot be edited or updated there. To make any changes in the Attendance tool, we have to use Class API calls. - Deleting a class meeting is also challenging, as I am unable to remove upcoming sessions directly and usually have to rely on an API call for this as well. **What problems is Class solving and how is that benefiting you?** It can be integrated into our Blackboard LMS system. And this of course benefits both faculty and students. They can easily manage their sessions and store the recordings within the courses. ### 2. Empowers Teachers with Enhanced Virtual Classroom Tools **Rating:** 4.0/5.0 stars **Reviewed by:** Jen U. | Technical and Curricular Resources Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Class?** It gives our teachers more tools to use in the virtual classroom vs standard Zoom. The virtual world can be boring without extra tools to help make it more engaging. Class helps with that. It's easy to use, and I like that there is no longer an app that needs to be installed on computers. It makes it easier for our users (students), who often have enough barriers being in the virtual environment. **What do you dislike about Class?** There is nothing we do not like about the product itself. We had some kinks in the beginning, but they seemed to work themselves out. I do feel like sometimes communication is lost between Class and our school. At one time I needed to get a hold of someone to purchase an extra license, and our rep had changed without notice. I spent too much time trying to find the person I needed to talk to, after getting several emails bounced back because previous employees had left the company. I keep a spreadsheet of all of our reps for our vendors and update it when I find out we have a new one. Generally, I get an email stating we got a new rep along with their contact information. When this doesn't happen and we need assistance, this makes for a frustrating situation. **What problems is Class solving and how is that benefiting you?** Right now we do not have any problems that need resolving. However, in the past when we had problems, they were prompt to solve it. ### 3. Seamless Zoom Integration with Zero Learning Curve **Rating:** 5.0/5.0 stars **Reviewed by:** Chris S. | Information Technology Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Class?** The single best thing for me is that it doesn't add any additional learning curve for users being built directly on top of Zoom. There are things to learn, of course, but anyone can pick it up and start using it basically without any formal training. **What do you dislike about Class?** The only thing I can think of is that some users simply prefer a desktop application (particularly Zoom users) and we often get asked about why they have to use it on the web in a browser, instead. **What problems is Class solving and how is that benefiting you?** We have several large enrollment classes that are delivered remote synchronously. Class definitely adds a really valuable suite of engagement tools that instructors really like. ### 4. Seamless Integration and Stellar Support for Synchronous Learning **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle F. | Assistant Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Class?** Class allowed us to standardize our synchronous learning environment for a 6-12 school. The product is easy to use, easy to integrate, and the customer service has been stellar. **What do you dislike about Class?** Was a little "glitchy" when we first started with the program, but it seems many of those bugs have been worked out. We have had no issues this school year. **What problems is Class solving and how is that benefiting you?** Class allows our students easy access to their virtual classroom, is integrated with our LMS (Canvas), and most importantly, through proctor view, allows our teachers to see both the student on camera and the tab the student is working in. This helps replicated the traditional classroom environment quite well. ### 5. Blacboard Collaborate: My 3 years using it in college **Rating:** 2.5/5.0 stars **Reviewed by:** Cole K. | Student, Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Class?** like that Blackboard Collaborate makes it easy to see what is due each week and also see what my professors upload weekly. i find it easy to share screens and files during class and feels more organized than trying to use zoom. **What do you dislike about Class?** I find that the interface also takes a little getting used to which can be a bit frustrating when you’re trying to focus on class material and not walktrhu **What problems is Class solving and how is that benefiting you?** Online classrom for school ### 6. Istanbul Okan University Class Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Class?** Number of features Simultaneous sessions **What do you dislike about Class?** Mobile capacity Weak subtitle Weak integration from LMS **What problems is Class solving and how is that benefiting you?** Distance education usage and hybrid learning methodologies applied within Class. This can be a chance to improve digital transformation in higher education. ### 7. A very multi faceted tool that every higher ed institution should be using **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Class?** It is a great tool with tons of possibility! It is easy to use and does all the things that you wish Zoom would do on its own. **What do you dislike about Class?** I wish there were a few more resources available in higher ed to really push this product! **What problems is Class solving and how is that benefiting you?** Class helps us to better engage with students and other people we target in Zoom sessions. ### 8. Learning and Training Visual **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2019 **What do you like best about Class?** The most helpful thing about blackboard is that it allows you to enhance your leaning by actively participating in learning with tools and screen share. **What do you dislike about Class?** I dislike the fact that sometimes there are lags and it may need to be removed throughout training. **Recommendations to others considering Class:** It is a very good tool for online learning. **What problems is Class solving and how is that benefiting you?** With blackboard we are able to train individuals from home and virtually without having to pay expenses for travel and hotel stays but online from the comfort of your home. ### 9. Effortless to Learn and Exceptionally Engaging **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Class?** I like the ease of use of Class. It is so easy to learn and such a powerful engagement app. **What do you dislike about Class?** I dislike that more people at our university don't use it. **What problems is Class solving and how is that benefiting you?** Clas is making these Zoom meetings more engaging and makes people participate a lot more. ### 10. Blackboard Collaborate Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Lucas L. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2024 **What do you like best about Class?** I could attend class from home instead of driving to campus. **What do you dislike about Class?** Depending on the internet connection, the host would cut off. **What problems is Class solving and how is that benefiting you?** It solved the problem of not being able to attend college classes during COVID-19. I could also meet with my classmates on Blackboard collaborate for over 45 minutes, and not have to worry about a specific license. ## Class Discussions - [What is Blackboard Collaborate used for?](https://www.g2.com/discussions/what-is-blackboard-collaborate-used-for) - [What is class software program?](https://www.g2.com/discussions/what-is-class-software-program) - [What are classroom features?](https://www.g2.com/discussions/what-are-classroom-features) - [What are the features of educational software?](https://www.g2.com/discussions/what-are-the-features-of-educational-software) - [NA](https://www.g2.com/discussions/class-na) - 1 upvote - [View Class pricing details and edition comparison](https://www.g2.com/products/class-technologies/reviews/class-review-818545?section=pricing&secure%5Bexpires_at%5D=2026-05-06+17%3A20%3A04+-0500&secure%5Bsession_id%5D=36943295-1516-4535-a415-11e97b55ba24&secure%5Btoken%5D=228301991acee7f94eb171076e0a655370322e4d474cecdc7a4cec0988664168&format=llm_user) ## Class Integrations - [360Learning](https://www.g2.com/products/360learning/reviews) - [Blackboard](https://www.g2.com/products/blackboard/reviews) - [Canvas LMS](https://www.g2.com/products/canvas-lms/reviews) - [Cornerstone OnDemand](https://www.g2.com/products/cornerstone-ondemand-cornerstone-ondemand/reviews) - [D2L Brightspace](https://www.g2.com/products/d2l-brightspace/reviews) - [Docebo](https://www.g2.com/products/docebo/reviews) - [Moodle](https://www.g2.com/products/moodle/reviews) - [Open LMS](https://www.g2.com/products/learning-technologies-group-plc-open-lms/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [Totara Learn](https://www.g2.com/products/totara-lms/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Class Features **Content Sharing** - Video Streaming - Session Recording - File Sharing **Collaboration** - Whiteboard - Hand Raising - Participation Controls - Survey Tools - Screen Sharing **Functionality** - Technical Support - Live Chat - Markup Tools **Agentic AI - Virtual Classroom** - Adaptive Learning ## Top Class Alternatives - [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews) - 4.0/5.0 (918 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,337 reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - 4.2/5.0 (17,638 reviews)