It gives our teachers more tools to use in the virtual classroom vs standard Zoom. The virtual world can be boring without extra tools to help make it more engaging. Class helps with that. It's easy to use, and I like that there is no longer an app that needs to be installed on computers. It makes it easier for our users (students), who often have enough barriers being in the virtual environment. Review collected by and hosted on G2.com.

There is nothing we do not like about the product itself. We had some kinks in the beginning, but they seemed to work themselves out. I do feel like sometimes communication is lost between Class and our school. At one time I needed to get a hold of someone to purchase an extra license, and our rep had changed without notice. I spent too much time trying to find the person I needed to talk to, after getting several emails bounced back because previous employees had left the company. I keep a spreadsheet of all of our reps for our vendors and update it when I find out we have a new one. Generally, I get an email stating we got a new rep along with their contact information. When this doesn't happen and we need assistance, this makes for a frustrating situation. Review collected by and hosted on G2.com.