G2

Melodee T.

Associate

Non-Profit Organization Management

Small-Business (50 or fewer emp.)

10/30/2018

"Extremely versatile, easy to use product with excellent customer service and support."

4/5

What do you like best about Claritysoft?

I really enjoy Claritysoft's versatility and customization, which fits our needs as a "start-up" philanthropy. As we see changes or discover new needs, we are always able to adapt our current set up and the support team is always available to help with feasible solutions. The reporting on the live version is so easy to use, as well as the dashboards. Review collected by and hosted on G2.com.

What do you dislike about Claritysoft?

Our specific team could really use more capability in the realm of project management or task management and priority setting. This may not be ClaritySoft's main feature, but it would be especially useful to have everything in one platform. I think ClaritySoft should do away with the desktop version, as it works a lot different than the live version--both are easy to use in their own right, but it almost feels like learning two different softwares. Lastly, our organization works with partners who sometimes change leadership or move to other organizations with which we work and the activities do not follow the contact, but rather stays with the account, which makes it a little difficult on our end to find ways around that. Review collected by and hosted on G2.com.

Recommendations to others considering Claritysoft:

Claritysoft is definitely a good platform to start and the ability to adapt for your specific company needs is amazing. Review collected by and hosted on G2.com.

What problems is Claritysoft solving and how is that benefiting you?

We were looking for ways to identify areas in our service area where we had not yet had significant communication, presentations, or programming. The reporting and dashboard features were an excellent way for us to better understand our client-base and where we can gain more traction. We've also realized the many features that we've missed out on by not initially learning and using the live version. Review collected by and hosted on G2.com.