G2

Marianella M.

Director of IT

Small-Business (50 or fewer emp.)

Originally submitted 9/15/2020

"CiviCRM is a very flexible and powerful system for non profit organizations"

4/5

What do you like best about CiviCRM?

I like the ability to customize the system, no matter which member types, event requirements or integrations that are present. The open source nature of CiviCRM allows you to tailor the user and staff experience to your liking. Review collected by and hosted on G2.com.

What do you dislike about CiviCRM?

Learning curve can be a bit troublesome for certain instances. Even though it is feature rich, the out of the box integrations that are available are not that many. This requires custom development that could prove challenging for some organizations. However, overcoming this challenge isn't impossible and opens possibilities for a feature rich implementation for complex member organizations. Review collected by and hosted on G2.com.

Recommendations to others considering CiviCRM:

Test it, since it is free, to make sure it meets all requirements. Setup your events, member types, donation requirements before committing. Also, test integrations that are available out of the box. Review collected by and hosted on G2.com.

What problems is CiviCRM solving and how is that benefiting you?

Member management, unlimited records, flexibility for configurations, multiple member levels with custom pricing. The Drupal integration was a key feature to implement CiviCRM, since the requirements for data display in Drupal were needed and views in the CMS enabled this feature very well. Likewise, having the ability to integrate CiviCRM with Drupal Commerce is powerful and beneficial. Review collected by and hosted on G2.com.