G2

Verified User in Government Administration

Enterprise (> 1000 emp.)

1/30/2019

"Good Product, Does As Promised"

4/5

What do you like best about CivicPlus Social Media Archiving?

This service is very reliable. I never have to worry about disappearing/deleted posts. The search function works pretty well compared to similar services. Review collected by and hosted on G2.com.

What do you dislike about CivicPlus Social Media Archiving?

It's not the prettiest interface, but that's not a big deal. It's utilitarian which is what matters. Review collected by and hosted on G2.com.

Recommendations to others considering CivicPlus Social Media Archiving:

Their customer service is excellent, and the product does exactly as promised. Might take some time to set up but once you're going, it's a great tool to have in your back pocket. You never know when an archive of all of your posts as well as posts related to your account(s) will come in handy or beyond that, save you from a lawsuit. I'd recommend this service. Review collected by and hosted on G2.com.

What problems is CivicPlus Social Media Archiving solving and how is that benefiting you?

Archiving every social post we make or are tagged in is essentially required for my organization by law, so this service is a great backup. I don't use it on the daily, but am glad to know it's there if I need it. Review collected by and hosted on G2.com.