--- title: Citymapper Reviews meta_title: 'Citymapper Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 21 reviews by the users' company size, role or industry to find out how Citymapper works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 21 scale: '5' date_modified: '2026-07-12' parent_category: name: CAD & PLM url: https://www.g2.com/categories/cad-plm --- # Citymapper Reviews **Vendor:** Citymapper **Category:** [GIS Software](https://www.g2.com/categories/gis) **Average Rating:** 4.6/5.0 **Total Reviews:** 21 ## About Citymapper Citymapper is building the best app (http://citymapper.com/apps), with the best routing, and the best data in the cities where we can make a difference. ## Citymapper Reviews ### 1. App that works well enough to be a human's best friend **Rating:** 4.5/5.0 stars **Reviewed by:** Yiğit OĞUZHAN A. | Internship Trainee, Enterprise (> 1000 emp.) **Reviewed Date:** December 31, 2021 **What do you like best about Citymapper?** It is an excellent free application that provides the comfort of walking around the city as if it is the owner, not a stranger, by showing how and how long we can go from one place to another on the map. You can edit certain records such as home, work, etc. You can convey your route in a certain way to the place that is transferred so that only one hamlet is transmitted. The distance from two nearby points gives you information about how long it takes and how many calories you can burn on the show, bus, taxi, bike, or on the road. you also drive a taxi, bus or metro fare. It guides you to the station and stops you need to get on, after how many minutes it will arrive, and after you get on, which stop you are at, it seems like how many stops are left. **What do you dislike about Citymapper?** The only negative side of the application for me is the absence of countries and cities all over the world. For example, I recommend adding a city like Istanbul. **What problems is Citymapper solving and how is that benefiting you?** It guides you to the station and stops you need to get on, after how many minutes it will arrive, and after you get on, which stop you are at. ### 2. Excellent Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ankit J. | Operations Lead, Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2021 **What do you like best about Citymapper?** .real time information about any delays or arrival/departure. .Auto push notificatiosn for your daily commute to work and home including any info about any issue with the services. .Curretly available in all europe countries including us and canada with further expansion in asia . .Auto switch to your current city within avaialbe networ if you change or travel to different city. .Citymapper pass with certain cities gives option to unlock e scooter and monthly travel discounts **What do you dislike about Citymapper?** . Monthly charges for certain services like fewest transfer to reach your destination wherein by default, the app tells you the shortest distance available. . With monthly charges city mapper claims to give a voice-guided route you can use google maps or any other alternate services for the same. .No option to buy local transport tickets for a particular city. **Recommendations to others considering Citymapper:** You can simply trust it for your commute. There is no error or delay in providing info. The app is highly recommended I have been using it for the last four years. i live in Germany and still use city mapper over other traditional applications provided by local transport. The data is accurate and the geo tag is on point . **What problems is Citymapper solving and how is that benefiting you?** Citymapper has helped another user and me within my work to commute easily and more accurately. I always recommend this app to new ex-pats who are new to the country and city to use and commute to work or their desired location without any worry. ### 3. The best way to get around! **Rating:** 5.0/5.0 stars **Reviewed by:** Valerie C. | sales, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2021 **What do you like best about Citymapper?** The step-by-step directions on how to navigate the NYC subway system! It was a comfort. **What do you dislike about Citymapper?** There is nothing I dislike about this app. **What problems is Citymapper solving and how is that benefiting you?** I had to take a bus and subway from DC to NYC to meet my daughter at Law school. Her roommate suggested this App, and it was great. The best part was that it would tell me when I was at each subway stop since you can never hear the conductor or see out the window if there are many people in the car. It was my first time taking the NY subway. I was by myself and a little nervous. Citymapper relieved my anxiety. ### 4. Navigation app experience **Rating:** 4.5/5.0 stars **Reviewed by:** Jun Hao 俊豪 ஜுன்ஹாவோ 준하오 O. | Banquet Server, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2021 **What do you like best about Citymapper?** It has a cycling route and has step by step instructions to get from point A to point B e.g. In 200m, Turn left into Geylang East Central etc. and tells you the fastest route to your destination **What do you dislike about Citymapper?** Should have audio guide and three dimensional Street view of the place and should link up with transport applications like ComfortDelgro or Grab or Gojek showing their prices. Should also link up with Samsung Sport Gear smartwatch providing navigation assistance. Should allow tracking of cycling route so that better navigation experience can be provided for other cyclists. Should allow updating of the most efficient route and have a video guide. Should also warn of obstacles nearby and send emergency information like last known location to emergency services for assistance should I get into an accident. **What problems is Citymapper solving and how is that benefiting you?** To get from point A to point B the most efficient way with shelter from the rain and sun. To know the fare in advance to prevent bill shock ### 5. Great Application very accurate **Rating:** 4.5/5.0 stars **Reviewed by:** Nazli P. | Senior Technical Equities Innovation lead, Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2021 **What do you like best about Citymapper?** 1. I am a traveler and already visited 45 countries and N number of cities. It's easy to have a single navigation system, and you don't want to search and install different applications. Citymapper is available in almost every big cities 2. As a traveler, you go to the countries where language is a big issue, like in Europe, and it's challenging to get navigation where citymapper is a blessing. It navigates in English. 3. Vary detail navigation with respect to the Walk, Train , tram. Gives different combination and options. 4. Easy for confusing and complicated map routes London is a big example. **What do you dislike about Citymapper?** 1. Its paid version i.e. Club has various good features like rain warning, voice assistant but you have to pay for that. I feel that are essential features that should come in a free version too. 2. Everyone uses Google map, and it changes the route based on the traffic and Geolocation. I think this needs in city mapper as well. **Recommendations to others considering Citymapper:** 100% it's a highly recommended application and product. It's good for the office as well as in personal work. When you going for a meeting or city explore, it's a great application. **What problems is Citymapper solving and how is that benefiting you?** I was checking various options to get to the destination fast and cheaply. Like if it's urgent Uber timing or in Cities like Frankfurt, if you can get some ICE train, or if Tram is delayed. ### 6. Best transportation app ever **Rating:** 5.0/5.0 stars **Reviewed by:** Huseyin D. | System Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2021 **What do you like best about Citymapper?** This application has all types of transportation includes buses, subway, and more. Also, the free version is already more than enough. I feel i will buy premium version to support them. **What do you dislike about Citymapper?** To be honest, nothing yet. I am still discovering it but didn't see anything till now. **Recommendations to others considering Citymapper:** If you need an application for transportation, do not lose time and install it. **What problems is Citymapper solving and how is that benefiting you?** With this application, I can see live traffic when we are on our way to visit our clients. It gives us a chance to gain time when we are on the road. ### 7. Excellent app that can be lifesaver in a new city **Rating:** 4.0/5.0 stars **Reviewed by:** Mayank K. | Software developer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2021 **What do you like best about Citymapper?** UX. Design. Ease of navigation. Accessibility. Wide array of options to choose your preferred route and mode of transport. **What do you dislike about Citymapper?** In some of the cases, the locations are not exactly plotted on the map and this navigating to them would be tough. Also I didn't get the idea of two paid plans. There should be some structure behind it. **What problems is Citymapper solving and how is that benefiting you?** Going around in a new city is a task that I dread. Especially when I don't know the language or need to plan what route or mode of transport would suit me best. Google maps show me the route but does not the mode, which Citymapper is doing extremely well. ### 8. citymapper- one stop application foryour complete city travel and leisure. **Rating:** 4.5/5.0 stars **Reviewed by:** Raghav K. | Financial Analyst Internship, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about Citymapper?** The best feature, in my opinion, is how the application is inbuilt with the in collab of all other apps like uber for your car rides and different apps depending on the city in which you are in and also shows a complete map of the whole area even the minor details are not ignored. **What do you dislike about Citymapper?** There is nothing in particular that I dislike about citymapper but to make it more engaging, it can also include eateries and restaurants near people. **What problems is Citymapper solving and how is that benefiting you?** The citymapper is helping me to avoid looking through different apps for choosing my travel options. I can open citymapper and choose the most suitable form of transport available to me at that moment. ### 9. A very good application for your all sorts of tranportation problems. **Rating:** 4.0/5.0 stars **Reviewed by:** Nitin K. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2021 **What do you like best about Citymapper?** A one-stop destination for finding out all forms of transportation available at a particular point in time at the nearest place possible. **What do you dislike about Citymapper?** There is nothing, in particular, to dislike in the app, but if it also had other suggestions like eateries near me or theatres near me for entertainment and all the app would be unstoppable on their own. **What problems is Citymapper solving and how is that benefiting you?** Before using the application, I was not at all able to decide what to do and how to reach a particular place or what mode of transportation will be most efficient for me, but now all that seems a long gone past. ### 10. A better app for transport and view the road maps **Rating:** 4.0/5.0 stars **Reviewed by:** Sumanto B. | Director Govt. Business, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2021 **What do you like best about Citymapper?** A handhold solution for viewing the city maps and the traffic movements also provides a better solution with intelligent the smart city. its a better routing algorithum and transport data **What do you dislike about Citymapper?** Data some time buffer if it's in a lower network **Recommendations to others considering Citymapper:** In the past year, the app expanded from 40 to 80 metro areas, covering the majority of the USA and Europe. Next, they are planning to cover all major cities globally so users can use everywhere they go. **What problems is Citymapper solving and how is that benefiting you?** The app has well connected with intelligent mobility and city mapper cards, and smart travel card ## Citymapper Discussions - [Why is Citymapper great?](https://www.g2.com/discussions/why-is-citymapper-great) - 1 comment - [Why is Citymapper better than Google Maps?](https://www.g2.com/discussions/why-is-citymapper-better-than-google-maps) - 1 comment - [View Citymapper pricing details and edition comparison](https://www.g2.com/products/citymapper/reviews/citymapper-review-4270142?section=pricing&secure%5Bexpires_at%5D=2026-07-16+10%3A50%3A25+-0500&secure%5Bsession_id%5D=5d95a0c9-d297-41e1-83e3-5a361adc0ed2&secure%5Btoken%5D=d459b2112eada256d440b89ac8c5929d26e41d30cf9228e3d940456916d8da27&format=llm_user) ## Citymapper Features **Data Management** - Data Capture - Data Storage - Data Manipulation - Data Visualization **Map Creation** - Geocoding - Buffer Zone Query - Overlaying - Publishing **Analysis** - Spatial Analysis - Reporting - Real-Time Streaming ## Top Citymapper Alternatives - [Google Maps Platform](https://www.g2.com/products/google-maps-platform/reviews) - 4.7/5.0 (57 reviews) - [Esri ArcGIS](https://www.g2.com/products/esri-arcgis/reviews) - 4.5/5.0 (516 reviews) - [BatchGeo](https://www.g2.com/products/batchgeo/reviews) - 4.7/5.0 (998 reviews)