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Penny S.

Administrative Liaison

Mid-Market (51-1000 emp.)

5/20/2021

"Highly satisfied overall"

5/5

What do you like best about Cisive?

I like the fact that we can get most all background checks back within a reasonable amount of time. The fast turnarounds of the background checks help get the Caregivers processed more quickly. We need to expedite our hiring process at times, and it is nice that in most cases, we can get the Background checks back quickly- some same day if started early enough! The process makes it easier to clear our Caregivers and get them out to our clients! It is nice to be able to tell our clients (and family members) that we have screened and cleared our Caregivers who will be coming into their private homes. The details on the reports are essential too and allow us to see what/if any issues they may have had and when and make judgment calls from there. Running local, state, federal, criminal, sex offender, motor vehicle background checks are very essential for the type of work we do...we have to know that our Caregivers have clear backgrounds and driving records and the Intellicorp reports are quite thorough and cover all the necessary areas! Also, the few times I have had to reach out to the team, they have been able to answer all of my questions, pleasantly and professionaly! Review collected by and hosted on G2.com.

What do you dislike about Cisive?

Some state checks take more than a couple of days to get back, slows down the onboarding process and means it will take longer to get our Caregivers activated and out with our clients. Would be nice to know at the time of submission the estimated time of return of the background checks or have a list of states that typically do take longer just so we know ahead of time - if that is the only thing we are waiting for before a Caregiver csasn get out to a client, it gets a little frustrating! Review collected by and hosted on G2.com.

Recommendations to others considering Cisive:

If you are looking for an efficient and thorough Background checking agency that is backed by professional, efficient and pleasant staff, then Intellicorp is the right program for you! Review collected by and hosted on G2.com.

What problems is Cisive solving and how is that benefiting you?

Knowing that our Caregivers have clear backgrounds helps to ease the mind of us and our clients. We are almost always asked about background checks and helping ease the mind of clients and family members who are reluctant to have someone new/stranger come into their home...by receiving these thorough reports quickly and efficiently we are able to provide the care that our clients need and in a timely manner Review collected by and hosted on G2.com.

Cisive Reviews & Provider Details

We’re on a mission to make every workplace safer! Join the Cisive movement to onboard only the highest quality talent quickly, while eliminating bad actors that put you, your teams, & your clients at risk. Upgrade your talent solutions, streamline your hiring, and de-risk your business The Cisive Platform offers the most accurate, cost-efficient corporate background screening & monitoring services specializing in heavily regulated industries. Unlike other offerings that put your business at risk with every hire, our background checks are 99.9994% accurate, industry expert-driven, and are of the highest quality to de-risk your hiring while getting the right talent onboarded fast. Cisive Offers... • A 40+ year industry leader • 99.9994% background check accuracy • 31.8% average Time-to-Fill reduction • In-house FCRA-certified industry experts • The only provider specializing in heavily regulated industries • 14-time HRO Today's Baker's Dozen Award winner (recognizing excellence in the background screening industry) • Earned "Editor's Choice" Distinction by PCMag.com

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Cisive Integrations

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Verified by Cisive

Cisive Media

True, Cisive's Referee, explains how we Cisive sets the gold standard for background screening. Don't get played, get in the game with Cisive.

Our client Sharon Kimbrough from SCA Health shares her experience with PreCheck and her excitement for the partnership.

From MVR monitoring and DOT-compliance, Cisive Driver iQ can help you hire the best talent and keep your drivers on the road.

In a highly regulated industry such as healthcare, Cisive PreCheck can help you hire with confidence. From expired licenses to background checks and more, stay in the game with Cisive.

Cisive has the experience to help you hire effortlessly for your business. From education verification to employment checks, stay in the game and hire with confidence.

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[Infographic] Healthcare HR Employment Timeline

[Flyer] Optimize Your Healthcare Background Checks & Ongoing Monitoring

[Flyer] Why Driver iQ for Trucker Driver Background Checks

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Tifiney R.

Mid-Market (51-1000 emp.)

9/24/2025

"“Trust, Transparency, and the Cisive Experience"

5/5

What do you like best about Cisive?

The kindness, character, and trust I have with the Cisive team. Review collected by and hosted on G2.com.

What do you dislike about Cisive?

I would really enjoy handouts with instructions and directions on how to navigate the system. Review collected by and hosted on G2.com.

Recommendations to others considering Cisive:

If your organization is navigating compliance, or onboarding processes, I strongly recommend integrating Cisive into your workflow. Their system is built for precision, speed, and reliability, especially in high-stakes environments where delays aren’t an option. What sets Cisive apart isn’t just their technology, it’s their people. Their support team consistently responds within seconds, offering clear, actionable guidance that helps us meet tight deadlines without compromising quality or compliance. Cisive has become a trusted partner in our operations, and I believe they could bring the same value to yours. Review collected by and hosted on G2.com.

What problems is Cisive solving and how is that benefiting you?

Implementing new programs or systems often comes with a steep learning curve. Questions arise, progress stalls, and looming deadlines can feel overwhelming. That’s where Cisive has made all the difference. When I hit a roadblock, I know I can pick up the phone and, within 60 seconds, connect with someone who’s not only knowledgeable but genuinely eager to help. Their support is immediate, their tone is always kind, and their guidance ensures I stay on track. Cisive doesn’t just offer a service—they offer peace of mind when it matters most. Review collected by and hosted on G2.com.

Tim F.

Director of Academic Records (College Registrar)

Enterprise (> 1000 emp.)

6/13/2025

"Reliable, Responsive, and Always a Step Ahead"

5/5

What do you like best about Cisive?

Working with Cisive has been nothing short of exceptional. From the beginning, their team took the time to understand our needs and ensured we felt supported every step of the way. It’s clear they genuinely care about their clients and the experience we’re providing to our students.

Turnaround times have been fantastic, our students have noticed and appreciated the quick processing, which has significantly improved our ability to move them through the pipeline efficiently. The platform itself is intuitive, user-friendly, and easy to navigate, which has made adoption seamless for our team.

Overall, Cisive has been a reliable, responsive, and invaluable partner. Review collected by and hosted on G2.com.

What do you dislike about Cisive?

There’s very little to critique. Because of our unique needs, we require more robust reporting than most, and we’ve also hoped for a more unified branding experience across the platform. That said, the Cisive team has been incredibly receptive to feedback and is actively working on improvements in both areas. Their responsiveness gives us confidence that these enhancements are on the horizon. Review collected by and hosted on G2.com.

What problems is Cisive solving and how is that benefiting you?

Cisive is helping us manage clinical compliance and background screening for students in a highly regulated, time-sensitive environment. Their thorough reviews, reliable turnaround times, and attention to detail ensure our students are cleared quickly and accurately, which keeps them on track for clinical placement without delay. Review collected by and hosted on G2.com.

Jessica S.

Mid-Market (51-1000 emp.)

10/22/2025

"Exceptional Customer Service Makes All the Difference"

5/5

What do you like best about Cisive?

What I appreciate most is the people. These days, good customer service is hard to come by, and it's rare to find a company that is genuinely pleasant to work with and doesn't hide behind curt or unfriendly emails.

Kyle Wright and his Team are appreciated. Review collected by and hosted on G2.com.

What do you dislike about Cisive?

I haven't come across anything that I need to address for dislikes. Review collected by and hosted on G2.com.

Alan B.

Director of Admissions and Financial Aid

Small-Business (50 or fewer emp.)

7/2/2025

"Cisive's PreCheck has allowed us to streamline our background screening process."

5/5

What do you like best about Cisive?

Cisive's software has been very easy to use. We were pressed for time in implementing their system and they bent over backwards to help us meet our deadlines. We have had an extremely positive experience with Cisive from the very beginning. They are also continually reaching out to see how everything is going and if there is anything they can be doing better. Their commitment to client service has impressed us greatly. We plan to deepen our relationship with them by utilizing other services they offer. Review collected by and hosted on G2.com.

What do you dislike about Cisive?

We have not experienced any downside while working with Cisive. We are a newer customer, but the experience has been great so far. Review collected by and hosted on G2.com.

What problems is Cisive solving and how is that benefiting you?

It has streamlined our process, allowing our employees to save time doing background screenings. We are able to service over 150+ clinical partners utilizing their service. The greatest benefit to us is that it saves us time and money, but it also simplifies the process for our students as well. Review collected by and hosted on G2.com.

Brooke H.

ASN-RN Instructor

Small-Business (50 or fewer emp.)

4/15/2025

"Do NOT hesitate to use Cisive."

5/5

What do you like best about Cisive?

We have been using Cisive for many years and will continue to use them for our healthcare student- background, drug screen, and immunization tracker needs. They are quick to respond and assist with any needs, concerns, or questions. Other companies have tried to get us to change but we will not. Cisive customer support is excellent and cannot be matched. Their resources are easy to use and they provide one-on-one instruction if needed. Review collected by and hosted on G2.com.

What do you dislike about Cisive?

I have nothing negative to say- they always provide prompt assistance to solve any problems or issues that may arise. Review collected by and hosted on G2.com.

What problems is Cisive solving and how is that benefiting you?

Cisive is a one stop, on-line resource for our clinical sites who review background checks, drug screen reports, and immunization documents. This allows for a smooth transition from classroom to clinical for instructors and our students. It is also a secure way for our clinical sites to access student information required prior to clinical rotations. Review collected by and hosted on G2.com.

Cindy C.

10/15/2025

"Fast Response, Needs Quicker Reporting"

4.5/5

What do you like best about Cisive?

I appreciate their fast response. They have also caught several glitches in our software, which they identified, allowing us to correct them. Review collected by and hosted on G2.com.

What do you dislike about Cisive?

I would like to get the reports quicker. Currently, they don't come in a timely manner. I would hope they would come in a day or two, but some of them take longer than that. Review collected by and hosted on G2.com.

Megan L.

Recruiting Supervisor

Enterprise (> 1000 emp.)

4/4/2024

"Our expereince has been amazing with Cisive team. Their customer service is top notch!"

5/5

What do you like best about Cisive?

Their customer service is amazing, they are quick to responded and always respond very professionally. Their integration with TenStreet makes using them as a vendor that much easier. Cisive also makes their system very user friendly no matter if you are using them through Tenstreet or through their website direct. Review collected by and hosted on G2.com.

What do you dislike about Cisive?

Right now, no complaines or negative feedback. Review collected by and hosted on G2.com.

What problems is Cisive solving and how is that benefiting you?

The Driver IQ pre report has been an amazing tool to use when it comes to reference checks. It cuts verifying expereince for our company in half.

We also now upload our terminations to the data base and we started using Driver IQ for current employees as well and this made made employment verifications easy to obtain for other companies and saves us time on the backend as well. Review collected by and hosted on G2.com.

Molly B.

Hiring and Compliance Manager

Enterprise (> 1000 emp.)

12/5/2024

"Driver iQ powered by Cisive"

5/5

What do you like best about Cisive?

The Driver iQ team is exceptional to work with, and I've enjoyed working with them for several years. They have been instrumental in our ability to reach some very ambitious goals over the past few years. Driver iQ has enabled us to completely customize our content and processes, which has allowed us to reduce our turnaround time and time to hire by half, increase our hire velocity and improve the onboarding experience for our drivers. I would, and do, highly recommend them to anyone looking to make a change.

Best in the business as far as I’m concerned. I’ve used HireRight and Asurint – and they can't touch the DiQ team. Great group, very responsive and very easy to work with. Review collected by and hosted on G2.com.

What do you dislike about Cisive?

I'd say the only downside is that it's increased our volume of work, but that means it's increasing our driver count, which is exactly what we wanted! Review collected by and hosted on G2.com.

What problems is Cisive solving and how is that benefiting you?

Obtaining criminal backgrounds, and safety performance history on driver applicants is the biggest delay in the hiring process and prior to our partnership with DiQ that took about a week per class to do, cutting our ability to bring in more than 30 drivers each week. Within a year of implementation, we were able to streamline and refine our processes to such a degree that it allowed us to go from one Orientation class per week, with a max of 30 drivers, to 4 Orientations per week, capable of hiring 70+ drivers. That, in turn, has allowed for rapid growth of our seated truck count, which is vital to the continued success of the company. Review collected by and hosted on G2.com.

Tahera M.

Finance Director

Small-Business (50 or fewer emp.)

5/18/2021

"awesome"

5/5

What do you like best about Cisive?

All online, easy to use/navigate. No more paperwork to shuffle. Review collected by and hosted on G2.com.

What do you dislike about Cisive?

It took a while to complete the application. Review collected by and hosted on G2.com.

David P.

Director of Transportation Recruiting

Enterprise (> 1000 emp.)

3/25/2025

"Beyond service, it is a Partnership"

5/5

What do you like best about Cisive?

People who are willing to listen. When a client (us) has any question, problem, concern, idea or thought, it is received with not just a customer service person who will relay the message, but the people that can actually help resolve or provide a solution. And beyond that, if a resolution is not possible, we understand the "why" behind it and look for alternatives. They make our concern, theirs and that is the meaning of what a partnership should look like. Review collected by and hosted on G2.com.

What do you dislike about Cisive?

Little do we dislike, I may suggest proper staffing as individuals do seem stretched at times. But service is acceptable. Review collected by and hosted on G2.com.