G2

Igor K.

Consultant

Enterprise (> 1000 emp.)

Originally submitted 6/26/2019

"Cisco CallManager review"

4/5

What do you like best about Cisco Unified Communications Manager (CallManager)?

Very rich feature software, allows nearly all feature for Enterprise. Very good provisioning, excellent support from Cisco TAC. Plenty of hardware endpoints available. MRA (mobile remote access) allows remote users to connect to enterprise very securely. Good integration with other Cisco UC products such as Presence, Meeting server, Unity Connection etc. Stable and controllable telephony. Good documentation. Review collected by and hosted on G2.com.

What do you dislike about Cisco Unified Communications Manager (CallManager)?

Expensive. Very high requirements to amount of virtual machines and their resources. Proprietary, not very friendly to 3-d party devices. Jtapi API for 3-d party integration looks a little bit obsolete. Review collected by and hosted on G2.com.

Recommendations to others considering Cisco Unified Communications Manager (CallManager):

Can recommend to the enterprises which can afford it. Review collected by and hosted on G2.com.

What problems is Cisco Unified Communications Manager (CallManager) solving and how is that benefiting you?

It supports nearly every telephony feature that enterprise needs such as IP telephony, conferencing, unified communication, messaging, remote workplaces and more. Review collected by and hosted on G2.com.