G2

Oscar B.

VoIP Technical Service Agent

Telecommunications

Small-Business (50 or fewer emp.)

3/28/2023

"BroadCloud"

5/5

What do you like best about Cisco BroadCloud?

One of the best features I have always been a fan of is call pull, this allows you to pull a call between your desktop, mobile and hardphones seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Cisco BroadCloud?

The Mobile app can be a pain to get working sometimes, most issues are actually on the backend when things dont work and it causes issues that take a while to get resolved Review collected by and hosted on G2.com.

Recommendations to others considering Cisco BroadCloud:

This is a platform for bigger rather than smaller businesses as it is well suited for bulk tasks and the amount of features most home and small businesses just don't need or make use of but for those small businesses that want to grow or just look like they have more going this system is well suited. Review collected by and hosted on G2.com.

What problems is Cisco BroadCloud solving and how is that benefiting you?

We are using this platform to host many small and home business users with VoIP that is enterprise grade allowing small and home businesses to really grow and utilise the power of this platform without the major upfront cost of getting a personal VoIP system setup. Review collected by and hosted on G2.com.