G2

Verified User in Government Administration

Enterprise (> 1000 emp.)

5/24/2024

"CIPHR HR and Payroll recent implementation"

4/5

What do you like best about CIPHR?

HR element of the system is very user friendly, intuitive and easy to configure. HR consultancy provided throughout the project has been very good. The organisation as a whole have quickly adapted to and adopted the new system in place, and prefer it much more than the incumbent HR platform, which was clunky & outdated. Review collected by and hosted on G2.com.

What do you dislike about CIPHR?

Payroll services provided are not yet to the standard expected, with numerous issues taking a pro-longed period of time to work through with Ciphr, albeit some are teething issues which are to be expected during the early stages of a new payroll implementation. The time taken to respond to issues that have been escalated has been very poor Review collected by and hosted on G2.com.

What problems is CIPHR solving and how is that benefiting you?

The recently implemented Ciphr platform is helping the organisation fulfill it's core HR and Payroll responsibilities, as well as recruitment and onboarding. We inted to make wider use of the services offered by also implementing case management, and possibly L&D and talent options further down the line. It is enabling the organisation to deliver a far more modern, intuitive and aesthetic HR offering to employess, in a much more accessible manner. It will also provide the organisation with a greater breadth of MI, as well as much easier access to this. Review collected by and hosted on G2.com.