Brucz D.
BD
Senior Cybersecurity & Network Defence Specialist
Computer & Network Security
Mid-Market (51-1000 emp.)
"Cinode Makes Competency Mapping and Secure Staffing Fast and Scalable"
4.5/5
What do you like best about Cinode?

I’ve been using Cinode to manage our security consultant pool and project staffing at SecureNet Solutions UK Ltd, and the role and competency mapping feature is what stands out most for me. We regularly deploy specialists for NIS 2 gap assessments and GDPR compliance audits, and the built-in skill tagging lets me filter consultants by niche certifications, like CREST or ISO 27001 lead auditor status, in seconds. Before this, I had to cross-check separate spreadsheets and CV files, which ate up several hours every week matching the right resource to client engagements.

The centralized employee and user permission dashboard also works really well for our needs. We often need to restrict who can view sensitive consultant details, and the granular role controls let us lock confidential threat assessment project records from junior admin staff. The audit trail tied to every profile change is a huge win, as it gives us ready evidence we can pull for our own client compliance reviews.

An unexpected benefit I found is how smoothly the candidate and consultant database integrates with our existing Microsoft 365 stack. We push scheduled consultant availability straight into our shared Outlook planners, so our delivery team can quickly align resource timelines without extra manual data entry. It’s cut down the back-and-forth emails to confirm consultant capacity, and it keeps our whole talent pool organized while still respecting GDPR data rules around storing personal professional information. This reliability makes it much simpler to scale our security service deliveries without adding admin overhead. Review collected by and hosted on G2.com.

What do you dislike about Cinode?

The biggest pain point for our security team using Cinode is the limited depth of its audit logs, which creates headaches when we prepare for NIS 2 and GDPR evidence reviews. The built-in log only captures basic profile edits, and it cannot isolate granular access events like who viewed a consultant’s sensitive certification records or downloaded CVs tied to critical infrastructure client work. We once spent nearly three hours manually cross-referencing user activity after a client audit requested a full trail of data access, because Cinode could not export a complete, regulator-ready log file.

I also find the API permission model unintuitive for security workflows. Admin access does not automatically unlock all related endpoints, so when we tried to build a sync to feed consultant competency data into our SIEM for access governance checks, we hit repeated 403 errors even with top-level admin rights. This forces us to raise support tickets for every new endpoint we need, slowing down our automation rollout.

The custom reporting tool is another weak spot. We cannot build filtered reports grouped by compliance credentials such as CREST or NIS 2 assessment qualifications, so we have to export raw CSV data and clean it in Excel every time we need to show our clients our consultant skill coverage.

My recommendation would be to expand audit logging to include read-access events and add pre-built compliance report templates for regulated sectors like cybersecurity. It would also help if the permission hierarchy was simplified for admin users, so API access aligns with the role privileges set in the dashboard. Review collected by and hosted on G2.com.

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