G2

Ed A.

Co Founder - Strategies & Innovation

Internet

Small-Business (50 or fewer emp.)

4/9/2019

"Great AI for Salesforce and improving sales efficiency"

4.5/5

What do you like best about Cien?

We like that we're able to quickly and easily see all of our open opportunities and more importantly, the ones that are predicted to close this month. The predictions are surprisingly accurate and helps my team with prioritization.

We also like that we can see how much value each sales person has created - it's changed the way we measure employee performance.

Review collected by and hosted on G2.com.

What do you dislike about Cien?

We use multiple currencies and the app only provides 1 currency, so the booking values are not always 100% accurate. Review collected by and hosted on G2.com.

What problems is Cien solving and how is that benefiting you?

We realized quickly that not all of our reps were entering all data that they could have, and since Cien uses past data to form predictions about current deals, our reps corrected their behaviour and are now logging much more data. Now that we have this data, we're able to better analyze how our business is performing in certain areas and whether or not we are able to target new verticals. Review collected by and hosted on G2.com.