G2

WD

Will D.

Owner

Small-Business (50 or fewer emp.)

6/1/2020

"Intelligently Recover Churned Revenue"

5/5

What do you like best about Churn Buster?

How easy it is to integrate into Stripe setup and use "best-practices" easily. Super easy to automate and be "hands-off" while staying personal. The hosted page to update your card has made it so easy for customers to update their info without logging in, and makes it a better experience for customers. Review collected by and hosted on G2.com.

What do you dislike about Churn Buster?

It's hard to find things I dislike about Churn Buster. I will say, I was on the fence about paying for a service to help me recover revenue. I had a few custom emails I would send to customers, and was testing copy to see what worked best, but I had to do it all manually. While I was able to recover churned revenue on my own, it was as "smart" as Churn Buster. Review collected by and hosted on G2.com.

What problems is Churn Buster solving and how is that benefiting you?

I'm saving money that I wouldn't receive because of failed payments. The biggest benefits for me are:

-The process is automated, and I automatically get their "best practices". I can tweak schedules and emails, but haven't found a need to yet.

-The payment update page, makes it super easy for customers to update their billing info without logging back into the site. This makes this process completely painless for the customer. Review collected by and hosted on G2.com.