--- title: ChiroTouch Reviews meta_title: 'ChiroTouch Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 72 reviews by the users' company size, role or industry to find out how ChiroTouch works for a business like yours. aggregate_rating: rating_value: 3.6 review_count: 72 scale: '5' date_modified: '2026-07-13' parent_category: name: Specialty Practice Management url: https://www.g2.com/categories/specialty-practice-management --- # ChiroTouch Reviews **Vendor:** PracticeTek **Category:** [Chiropractic Software](https://www.g2.com/categories/chiropractic) **Average Rating:** 3.6/5.0 **Total Reviews:** 72 ## About ChiroTouch ChiroTouch is the leading all-in-one chiropractic EHR and practice management software, trusted by over 12,500 practices across the United States. For more than 25 years, ChiroTouch has partnered with chiropractors to simplify complex workflows, reduce administrative burdens, and support growth for practices of all sizes, from solo practitioners to expanding multi-location organizations. At the heart of ChiroTouch is Rheo, the AI assistant built for chiropractic. Rheo transforms documentation by working seamlessly in the background so providers can stay focused on patient care. With Rheo, chiropractors can: Turn intake into notes: Patient responses from digital intake forms are automatically summarized and inserted into SOAP-ready notes, eliminating retyping and manual entry. Use your voice to chart: Speak naturally during a patient visit and Rheo structures your words into accurate, compliant documentation without the need for dictation pauses or disruptive templates. See progress at a glance: Rheo generates clear patient progress summaries that highlight history, outcomes, and trends, providing fast clinical insights. By automating these core workflows, Rheo can reduce documentation time by up to 92 percent, giving chiropractors hours back each week to dedicate to care, connection, and community. Rheo is included at no additional cost with every ChiroTouch subscription. Beyond Rheo, ChiroTouch delivers the full suite of practice management capabilities chiropractors need to run an efficient, compliant, and profitable practice: Scheduling: Manage appointments across multiple providers and locations with customizable views, color coding, and online booking options. Customizable SOAP Notes: Document visits with speed and accuracy using hot buttons, code bundles, and specialty-specific templates. Integrated Payments: Accept in-office or online payments with advanced security, flexible options, and real-time reporting. Billing and Claims Management: Streamline the entire revenue cycle, from claim submission to payment posting, with connections to leading clearinghouses. Patient Communication: Keep patients engaged with reminders, confirmations, and follow-ups that reduce no-shows and improve retention. Website and Online Presence Management: Attract new patients and strengthen your reputation with tools for online scheduling, reviews, and SEO support. Analytics and Reporting: Access powerful reports on performance, compliance, and financials to make informed business decisions. Secure Cloud Access: Work confidently from anywhere with HIPAA-compliant data security, automatic updates, and reliable remote connectivity. ChiroTouch is designed for practices of all sizes, including new and expanding practices that need the flexibility, scalability, and advanced tools to grow. Whether you operate a cash-based practice, rely on insurance billing, or run a hybrid model, ChiroTouch provides the technology and support to help you succeed. With decades of experience and a strong commitment to the chiropractic profession, ChiroTouch is more than software. It is a trusted partner to chiropractors nationwide. By combining the industry’s most advanced cloud EHR platform with AI innovation, revenue cycle expertise, and patient engagement tools, ChiroTouch empowers practices to spend less time on paperwork and more time on purpose: delivering exceptional patient care. ## ChiroTouch Pros & Cons **What users like:** - Users find Mariz with ChiroTouch to be **exceptionally helpful** , complemented by a positive and friendly demeanor. (1 reviews) - Users praise the **helpful and positive attitude** of staff professionals at ChiroTouch, enhancing their overall experience. (1 reviews) ## ChiroTouch Reviews ### 1. Mariz **Rating:** 5.0/5.0 stars **Reviewed by:** Cary B. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about ChiroTouch?** Mariz with Chirotouch is always very helpful and has a great attitude! **What do you dislike about ChiroTouch?** Nothing applicable that I can mention as of right now **What problems is ChiroTouch solving and how is that benefiting you?** EOB and allocations ### 2. If you're not sure don't buy it! **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2023 **What do you like best about ChiroTouch?** If I was a larger practice with multiple Doctors and rooms and billed insurance this software would be great. But for my simple 1 Doctor walk in practice it is too complicated from start to finish. **What do you dislike about ChiroTouch?** How they sell it to you. It's like a car salesperson where they push you into a quick decision to receive any of their discounts. Then they make you sign a contract before you ever get to try out the software in real use. We tried it out for one weekend and it was too much for our simple practice so we tried to cancel our contract. We got no response to our left voice messages and with their chat support just kept hearing we will hear from a manager soon. It took 3 weeks to hear anything and they just said you signed a contract so try us out. **What problems is ChiroTouch solving and how is that benefiting you?** They aren't trying to help me out at all as I wanted to cancel within the first week after getting to practice on the software and they are holding me to a 12 month contract ### 3. A good EHR for most of all your functions, but does lack customization **Rating:** 4.0/5.0 stars **Reviewed by:** Kaija G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2022 **What do you like best about ChiroTouch?** Easy to use and navigate in the system without having to look too hard. **What do you dislike about ChiroTouch?** You can't customize the reports and they don't all apply to what i need in a report. You can't customize the patient check-in screen. You have a to pay a lot to add on services that may be included with other EHR providers. **Recommendations to others considering ChiroTouch:** This system is straight forward to start and switch to from any other EHR. You can figure most of it out on your own, too, so i don't think you have to do extensive training to figure it out. They have good videos now that show aspects of the system that are great for staff training. Which save a lof of time for other staff to train in new employees. When you do have a problem, their chat feature is quick and easy and usually resolves your issues quickly. This has saved me a lot of time using this program for charting compared to what i used with the old EHR. I usually can get all my notes completed when in the room with a patient, which is huge. Otherwise I was spending a good hour or more at the end of my day catching up on charting. I also feel like our billing is much more efficient and we get a faster turn around time with insurance notifications and payments. **What problems is ChiroTouch solving and how is that benefiting you?** We originally started with ChiroTouch to help with Medicare Attestation. That was very easy and allowed me to get the EHR incentive money that helped pay for the system. Charting is very easy and you can customize your prompts for it too, which makes notes that are more complete and precise. Integration of new coding is done with a simple update, which allows us to stay on top of it without having to manually type everything in. ### 4. ChiroTouch Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2021 **What do you like best about ChiroTouch?** It is so user-friendly, and if we ever have questions, the ChiroTouch team is very helpful. **What do you dislike about ChiroTouch?** I have not had any issues that we weren't able to figure out. It is a wonderful program. **What problems is ChiroTouch solving and how is that benefiting you?** I love how simple it is to schedule, reschedule and cancel our appointments. ### 5. All encompassing, streamlined system **Rating:** 4.5/5.0 stars **Reviewed by:** Rachel D. | Licensed Massage Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2022 **What do you like best about ChiroTouch?** ChiroTouch has everything you need for your practice. It does everything you need it to. **What do you dislike about ChiroTouch?** The verification process for insurance isn't the best, but it does work. We see very few issues with things using ChiroTouch. **What problems is ChiroTouch solving and how is that benefiting you?** Tracking number of visits for each patient, text message reminder for appointments are amazing. Electronic billing is very easy & streamlined. ### 6. Makes my life easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Holly S. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2020 **What do you like best about ChiroTouch?** ChiroTouch is very easy to use! However if you do happen to have questions about anything, you can use their super nice chat feature to get help! I also have had the privilege of working closely with Joy M. She handles our billing. She is always so quick to respond. She also helps teach me new aspects of ChiroTouch so that I can answer my own questions and help my staff better! We've had some frustrations with certain incidents in our billing and Joy is the main reason we have restored our faith in ChiroTouch. Love ya Joy! **What do you dislike about ChiroTouch?** I don't really dislike anything. I'd like to be able to delete insurance types that we don't use anymore but overall it's a great software. **What problems is ChiroTouch solving and how is that benefiting you?** Currently there are no problems! We are a happy office! ### 7. The Support Team are fantastic **Rating:** 2.5/5.0 stars **Reviewed by:** Kate E. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2020 **What do you like best about ChiroTouch?** Laurence Pepper at ChiroTouch Support. I deal with Laurence Peppler on a monthly basis for general support questions I have regarding ChiroTouch. He is honestly the best team member you have. He is kind, patient, understanding and if he can't provide a solution he will always go away and find out. If it wasn't for Pep we would have given up and changed SW providers a long time ago. You guys need to look after him as he is the greatest asset to the team. **What do you dislike about ChiroTouch?** The system is far too American. $ symbols are used and DOB is American. This needs to be changed for the UK Customer. It is expensive, if you want help or support you have to pay monthly support fees. **Recommendations to others considering ChiroTouch:** Check all the costs first. **What problems is ChiroTouch solving and how is that benefiting you?** None. ### 8. Stay away! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2021 **What do you like best about ChiroTouch?** I liked them starting out 10 years ago. They were decent back then. **What do you dislike about ChiroTouch?** It is hard for me to write this as I have been a client for 10 years, but I feel a moral obligation and I hope this stimulates improvement. Year after year, the service as gotten worse, they add more products that don't really work, they focus on sales rather than actual function. I recently switched to in house billing and added their InTouch feature for automated retention campaigns and they still do not work. They keep saying the next update will fix all the bugs and it only keeps getting worse. I am looking into other options to switch my whole platform to. Stay away. **Recommendations to others considering ChiroTouch:** Look elsewhere. **What problems is ChiroTouch solving and how is that benefiting you?** None - they are creating more problems for me and support is not responsive and I prepaid for a year of it in advance. Terrible customer support. ### 9. Streamlining your chiropractic software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2020 **What do you like best about ChiroTouch?** Chirotouch is easy to use that allowing multiple workstations to be integrated throughout the office **What do you dislike about ChiroTouch?** Due to the fact that Chirotouch is a robust system there is a bit of a learning curve associated with However the customer support is the best! **What problems is ChiroTouch solving and how is that benefiting you?** Insurance billing however with CTProBill which interface with with Chirotouch resolved all your insurance needs. Joy who is my clinic representative is the best in her field; anytime I have a question I am able to reach out to her and she will answer immediately. ### 10. Simple to learn but has flaws **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2021 **What do you like best about ChiroTouch?** Chirotouch made it easy to input user information and review basic billing information. The layout was easy to read and made it easy to find what you were looking for quickly. It also allows for easy switching in between patients. **What do you dislike about ChiroTouch?** Sometimes it wouldn’t load and tended to freeze. When this happened, we wouldn’t view the schedule or know who was coming in/out for appointments. **Recommendations to others considering ChiroTouch:** Consider having an alternative way to view schedule in instances where it won’t load or freezes. **What problems is ChiroTouch solving and how is that benefiting you?** Scheduling, insurance information. ## ChiroTouch Discussions - [How much does ChiroTouch cost?](https://www.g2.com/discussions/how-much-does-chirotouch-cost) - 1 comment - [View ChiroTouch pricing details and edition comparison](https://www.g2.com/products/chirotouch/reviews/chirotouch-review-4343231?section=pricing&secure%5Bexpires_at%5D=2026-07-14+14%3A00%3A16+-0500&secure%5Bsession_id%5D=0c91fc18-2fd6-461e-870a-9d5c43d182b1&secure%5Btoken%5D=5026b205b3857523dfa1c0ef4752f8e04483145f0ec1236db37df05d1bb353c8&format=llm_user) ## ChiroTouch Features **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Agentic AI - Medical Billing** - Natural Language Interaction **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management ## Top ChiroTouch Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (896 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (547 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (361 reviews)