--- title: Checkr Reviews meta_title: 'Checkr Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 405 reviews by the users' company size, role or industry to find out how Checkr works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 405 scale: '5' date_modified: '2026-07-13' parent_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening --- # Checkr Reviews **Vendor:** Checkr, Inc **Category:** [Background Check Software](https://www.g2.com/categories/background-check) **Average Rating:** 4.5/5.0 **Total Reviews:** 405 ## About Checkr Checkr is the AI verification platform for high-stakes decisions. Checkr AI decodes messy, fragmented, hard-to-verify information about people, and delivers clear answers about a person's identity, background, and credentials. Trusted by more than 140,000 customers globally across employment, mortgage, and tenant verifications, Checkr helps businesses and individuals make more confident decisions. Checkr has offices in San Francisco, CA; Denver, CO; and Santiago, Chile. Learn more at: checkr.com. ## Checkr Pros & Cons **What users like:** - Users praise Checkr for its **ease of use** , making background checks seamless for both employers and candidates. (98 reviews) - Users value Checkr's **efficient and thorough background checks** , enhancing speed and accuracy in hiring processes. (71 reviews) - Users value the **speed and ease** of Checkr, appreciating quick integration and efficient candidate tracking. (47 reviews) - Users value the **seamless integrations** of Checkr, enhancing efficiency and flexibility across multiple platforms. (37 reviews) - Users praise the **helpful customer support** of Checkr, appreciating its responsiveness and user-friendly interface. (30 reviews) - Users highlight Checkr's **time-saving efficiency** , streamlining background checks and allowing faster hiring of top candidates. (29 reviews) - Users appreciate the **easy integrations** of Checkr, streamlining background checks with seamless connections to existing systems. (28 reviews) - User Interface (26 reviews) - Helpful (24 reviews) - Users value the **time-saving efficiency** of Checkr, enabling quick completion of onboarding tasks with minimal effort. (22 reviews) **What users dislike:** - Users express frustration with Checkr's **poor customer support** , citing delays, inaccurate guidance, and lack of communication. (28 reviews) - Users face **process delays** with Checkr, particularly in international searches and employment verifications that prolong the wait time. (27 reviews) - Users experience **delays** with Checkr, leading to frustration and a lack of transparency in the process. (24 reviews) - Users are frustrated by the **lack of clarity** on background checks and confusing instructions, complicating the process. (17 reviews) - Users find Checkr to have **unclear information** regarding background checks and complicated instructions, causing confusion. (14 reviews) - Users find the **slow checks** frustrating, often experiencing delays in background and employment verification processes. (13 reviews) - Users experience **slow performance** with Checkr, facing delays in receiving results and support responses. (11 reviews) - Expensive (9 reviews) - Limited Access (9 reviews) - Usability Issues (8 reviews) ## Checkr Reviews ### 1. Checking Backgrounds With Checkr **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer V. | Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2022 **What do you like best about Checkr?** I like that they upload results into Planning Center quickly and that I can send the link to a new employee or volunteer directly from Planning Center. I also like that they remind the employee/volunteer to complete the background. **What do you dislike about Checkr?** Nothing! I like that they keep implementing new ways to help us navigate the onboarding process! **What problems is Checkr solving and how is that benefiting you?** Checkr is very efficient in doing our background screens and they quickly upload the results into our database! Checkr is also great at communicating with our candidates! **Official Response from Damien S.:** > Thank you for the review, Jennifer, and for coming back to update it. It's great to hear the Planning Center integration is working well for you, from the quick upload of results to sending links and the candidate reminders that keep onboarding moving. We're glad Checkr is making your screening efficient and keeping everything in one place, and we appreciate you taking the time to share! ### 2. Fast, Simple, and Reliable Background Checks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Checkr?** What I like best about Checkr is how fast and easy it makes the whole background check process. It’s very straightforward to use, and I can quickly see where each candidate is in the process without having to chase updates. It also saves a lot of time compared to more manual methods, which really helps keep things moving during hiring. **What do you dislike about Checkr?** One thing that could be improved is the level of detail and clarity in some reports—sometimes they require a bit of extra review or interpretation. It would also be helpful to have more flexibility with notifications and status updates, so it’s easier to stay on top of changes without checking the platform manually. Overall it works well, but a bit more transparency and customization would make it even more efficient. **What problems is Checkr solving and how is that benefiting you?** Checkr solves the challenge of running background checks quickly and keeping everything organized in one place. Instead of going back and forth or manually tracking each candidate, it centralizes the process and gives clear visibility into where everyone stands. This really benefits me by saving time, reducing manual follow-ups, and helping keep the hiring process moving without delays. It also makes it easier to stay compliant and ensure nothing slips through the cracks. ### 3. Seamless ATS Integration, But Slow Results **Rating:** 3.5/5.0 stars **Reviewed by:** Valerie V. | Staffing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Checkr?** I appreciate that Checkr allows me to send background checks directly through my ATS, which makes the process easier to navigate. It reduces the time and hassle of having to log in to another platform and manually input all the candidates' information. **What do you dislike about Checkr?** The time it takes to get results back can be problematic, as there are times we've had to wait 2 weeks. This delays the hiring process and the potential loss of candidates due to the slow process of getting background checks back. **What problems is Checkr solving and how is that benefiting you?** I use Checkr for pre-employment screening, avoiding leaving my ATS to send background checks. It's easy to navigate and reduces time by not requiring manual candidate information input. **Official Response from Damien S.:** > Thank you for the review, Valerie, and for the detail on both what's working and what isn't. It's great to hear the ATS integration is saving you the hassle of a separate login and manual data entry, since that's exactly what it's built to do. On turnaround, we hear you. Completion times can vary quite a bit depending on which searches are run and how quickly the underlying sources, like individual courts, return records, and we're continually working to make that faster where we can. If it would help, we can look at what's driving the timelines on your specific searches and packages. Feel free to reach out at any time. We appreciate you taking the time to share your thoughts! ### 4. Effortless Background Checks with Seamless HR Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Elizaveta K. | Freelance Human Resources Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Checkr?** Checkr is very easy to use and requires minimal effort from the HR side. Most of the background check process is handled on their end, including compliance and candidate communication. Everything is clearly tracked in the system, which makes this step of hiring feel smooth and low effort. **What do you dislike about Checkr?** There is limited flexibility or customization in some cases, and you mostly have to follow their standard processes. When delays happen, there isn’t always much visibility into what’s causing them. Pricing can also add up depending on the volume and types of checks needed. **What problems is Checkr solving and how is that benefiting you?** Checkr simplifies and speeds up background checks during the hiring process. It helps ensure compliance while reducing manual work and back and forth with candidates. The process is clear for both HR and candidates, results come faster, and everything is easy to track in one place. This makes hiring move quicker and removes a lot of stress from the background check stage. ### 5. Comprehensive, accurate results, and quick turnaround for background checks **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley P. | HR Manager, Maritime, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Checkr?** After using multiple services over 25 years in HR, Checkr has the most thorough, accurate, easy to read, cost effective, and timely turnaround of any background checking company I've used. **What do you dislike about Checkr?** The only downside to Checkr is that if there are any discrepancies in the background report, they close out the report before I can submit supporting documentation from a potential new hire and so I have to re-run the report, pay for it again to be able to submit supporting documentation to address the "red flag" the found that says to "review." When I contacted Customer Service asking why they close out the report before having a chance to submit supporting documentation for the item needed to be reviewed, they said it was just what they do and I have to run the report again. **What problems is Checkr solving and how is that benefiting you?** We run a VERY thorough background check on all potential new hires due to the confidential nature of some of our projects in the maritime industry. Employees will be privy to projects that require they have a clean record so they can drive a company vehicle, access military sites/vessels, have access to a company credit card, and be able to board high profile yachts. ### 6. Effortless Background Checks with User-Friendly Dashboard **Rating:** 4.5/5.0 stars **Reviewed by:** Theresa P. | Strategic HR Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2026 **What do you like best about Checkr?** I like Checkr's ease of usability and the reporting dashboard they provide. It's valuable to me because it does not waste my time. I already know what I'm going to get back and how to review it. The dashboard also offers clear capability in providing background information that I need to either check into or not. Additionally, the initial setup was very easy, even for those that are novice. **What do you dislike about Checkr?** Nothing that comes to mind **What problems is Checkr solving and how is that benefiting you?** I use Checkr for background screening and compliance management in hiring. It saves time, provides ease of usability, and a clear reporting dashboard for reviewing background information. ### 7. Easy Setup and Clear Background Checks That Keep Volunteers on Track **Rating:** 5.0/5.0 stars **Reviewed by:** Kayley H. | Creative Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Checkr?** It was super easy to set up and integrate with our other systems. We use it in connection with our Planning Center account, and it makes it simple to ensure all of our volunteers and staff receive regular background checks. The information we receive is easy to decipher, clearly presented, and well organized. **What do you dislike about Checkr?** There is nothing specific that comes to mind. **What problems is Checkr solving and how is that benefiting you?** Checkr allows our team to regularly run background checks on staff and volunteers, and it makes it easy to clearly track each individual’s status. ### 8. Efficient and User-Friendly Background Check Tool with a Need for Transparent Billing **Rating:** 4.0/5.0 stars **Reviewed by:** Eraina S. | Director of Administrative Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Checkr?** I find the Checkr system user-friendly and easy to navigate. Being in HR, where the goal is to move efficiently and accurately, Checkr makes this an easy process. It also integrates with Paylocity with ease. **What do you dislike about Checkr?** I received a significantly increased bill due to several unknown fees. There were several county fees, and we had a plan that was not comprehensive for our bulk background checks. However, Checkr was able to change our contract and lower the rates per background check. **What problems is Checkr solving and how is that benefiting you?** I use Checkr for running background checks to ensure employees meet our guidelines for prehire and continued employment. The system is user-friendly and easy to navigate, making HR processes efficient and accurate. ### 9. Easy Setup, Intuitive UI, and Fast Help via Chat **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Checkr?** The ease of user interface. I also love the ease of setting up different package configurations, the estimated completion times, and the chat feature for quick help. **What do you dislike about Checkr?** The international background checks have been a headache and being able to get in contact with international support takes a long time! **What problems is Checkr solving and how is that benefiting you?** Its solving the background checks and automating the reference checks for us. This saves time and keeps all the information in one place. **Official Response from Damien S.:** > Thank you for the review, and for calling out both what's working and what isn't. It's great to hear the interface, the package configuration setup, the estimated completion times, and the chat support are all making things easier for your team. On the international side, we hear you. International checks can be more complex and slower to turn around, and getting quick support on them should be easier than it has been for you. That feedback is useful and we're sharing it with the right team. If you'd like us to look into the specific international checks or support experience you've run into, please reach out and we'll be glad to help. We appreciate you taking the time to share! ### 10. Easy to understand UI, Needs Improvement with Customer Support and Third Party Vendor alignment **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Checkr?** Newest Dashboard has the ability to save preset filters. **What do you dislike about Checkr?** There will sometimes be out of network drug screens ordered no matter how many times we put in a request not to get these added. It will be helpful if there is a setting so this can be turned off. **What problems is Checkr solving and how is that benefiting you?** Background Check is scalable and connected using an API which automates our background check ordering process. Same goes for drugscreens. ## Checkr Discussions - [Is Checkr integratable with Ceridian?](https://www.g2.com/discussions/is-checkr-integratable-with-ceridian) - 1 comment, 1 upvote - [What is the report type that will give us a faster turnaround time to complete?](https://www.g2.com/discussions/what-is-the-report-type-that-will-give-us-a-faster-turnaround-time-to-complete) - 1 comment, 1 upvote - [Does Checkr have a web-based or API product?](https://www.g2.com/discussions/does-checkr-have-a-web-based-or-api-product) - 1 comment, 1 upvote - [Who uses Checkr?](https://www.g2.com/discussions/who-uses-checkr) - 1 comment - [View Checkr pricing details and edition comparison](https://www.g2.com/products/checkr/reviews/checkr-review-7270802?section=pricing&secure%5Bexpires_at%5D=2026-07-13+16%3A15%3A43+-0500&secure%5Bsession_id%5D=33dd0061-7d43-4b83-a4cb-ca236eb8f486&secure%5Btoken%5D=d92a4472f42dca637e301d598951e9fa2abf015d1199fd894efa5c2432a3ae0f&format=llm_user) ## Checkr Integrations - [Able by Bullhorn](https://www.g2.com/products/able-by-bullhorn/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - [EMS](https://www.g2.com/products/employee-monitor-system-ems/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [ICIMS](https://www.g2.com/products/icims/reviews) - [JazzHR](https://www.g2.com/products/jazz-co/reviews) - [Paradox](https://www.g2.com/products/paradox/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [Planning Center People](https://www.g2.com/products/planning-center-people/reviews) - [Planning Center Services](https://www.g2.com/products/planning-center-services/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - [WellSky Personal Care](https://www.g2.com/products/wellsky-personal-care/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Checkr Features **Background Check Administration** - Screening and Assessments - Compliance - Dashboard **Drug Testing Administration** - Screening and Assessments - Compliance - Dashboard - Integrations **Platform Content** - Templates - Automated - Reports **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Background Check Data** - Real-Time Tracking - Platform Search - Alerts and Notifications **Drug Testing Data** - Real-Time Tracking - Alerts and Notifications **Platform Basics** - Optimization - Interoperability - Performance **Background Check Additional Functionality** - Integrations - Mobility - Messaging **Drug Testing Additional Functionality** - Mobility - Messaging - Payment **Platform Additional Functionality** - Integrations - Identity verification - Fraud detection - Custom branding **Platform Data** - Visualization - Security and Compliance - Alerts and Notifications - GDPR Compliant **AI Insight Check - Background Check** - Insight Check **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **AI Investigation and Verification - Background Check** - Verification ## Top Checkr Alternatives - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) - 4.7/5.0 (506 reviews) - [HireRight](https://www.g2.com/products/hireright/reviews) - 3.9/5.0 (180 reviews) - [Certn](https://www.g2.com/products/certn/reviews) - 4.7/5.0 (202 reviews)