![Charles F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charles F.")
CF

Charles F.

Owner & Operator

Small-Business (50 or fewer emp.)

5/9/2023

"Checkfront eight year user The Woods Inn"

4/5

What do you like best about Checkfront?

Ease of use, customer calendar screen, guests booking experience and ease of use when booking. Responsiveness, iPhone support. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

I have asked for eight years for ability to give our brides the ability to book into a block of rooms set aside (locked) for them. I have asked for years for guests to be able to use their resort square gift cards to book then use my square based resort gift card to pay for the room. I don't think my requirements ever make it to the top of the list for development. Square is a Checkfront partner.

Too many button clicks to manually process OTA payments from Booking com and Expedia, compared to Cloudbeds software. Booking com zip codes is a postal code from Europe which does not work with Checkfronts integration with Square. Review collected by and hosted on G2.com.

What problems is Checkfront solving and how is that benefiting you?

Entering room bookings both at our front desk and through guests booking directly which save us time. Except when they have a square gift card issued by the resort that they can't enter online. Integration of third party (OTA) bookings requires way to many clicks to process paymensts Review collected by and hosted on G2.com.

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Response from Natalie A. of Checkfront

[Editedit](https://www.g2.com/survey_responses/checkfront-review-8053467/official_response/edit)

Hi Charles,

Thank you for your review! We're glad to hear Checkfront helps you save time with taking bookings.

Our Product and Development teams are constantly working to meet our customer's needs, which are varied and often swayed by the volume of requests.

We do have a feature that allows for private bookings, perhaps this will help resolve your issue of booking blocks of rooms. Have you spoken with our Support team about this? If not, we encourage you to reach out to them at support@checkfront.com.

As for Square gift cards, I will also pass this feedback on to our team.

Thank you again for your honest review, we appreciate you.

Warmly,

Natalie @ Checkfront

Rating Updated (11/8/2023)
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 74 reviewers think of Checkfront

4.4 out of 5 · Verified reviews from real users

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