It's been two months since this profile received a new review

Jasper H.

Owner & Outdoor Guide

Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

1/17/2023

"Easy to Use Booking Program for Guides"

4.5/5

What do you like best about Checkfront?

There are lots of ways to establish a booking, and it works very well for guiding companies. I like how well it integrates into our website, and guests have always commented about how easy it is to book through Checkfront. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

There have been glitches and errors in the past; however, those seem to have been resolved and the booking system seems pretty flawless right now. I wish the cost wasn't so high. Review collected by and hosted on G2.com.

What problems is Checkfront solving and how is that benefiting you?

One of the main glitches was that the inventory, when adding or subtracting a set amount, would not be correct in the end. For example, I would say "+10" for a certain timeslot, and it would add 20, or subract 10 from the other time slots. I would sit there and redo it time and time again until it finally worked. That was not a problem this season, though, so it seems to have been resolved! Review collected by and hosted on G2.com.

Response from Natalie A. of Checkfront

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We're so glad to hear our product improvements have made it easier for you to manage your inventory!

Thank you for your feedback, we appreciate you as a valued Checkfront customer.

Warmly,

Natalie @ Checkfront

Checkfront Reviews & Product Details

Checkfront is a booking management platform trusted by thousands of tour operators worldwide. Our platform empowers businesses to sell tours and activities on any website by providing live inventory management, dynamic pricing, customer notifications, and channel distribution. Checkfront makes it easy to grow your business by automating your administration and housing all your business tools in one place.

Seller

Checkfront

Discussions

Checkfront Community

Languages Supported

German, English, French, Italian, Japanese, Dutch, Spanish, Swedish, Thai, Chinese (Simplified)

Overview by

Jamie Knowles

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

5 months

View More Pricing Information

Top-Rated Alternatives

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Checkfront Integrations

(1)

Integration information sourced from real user reviews.

Checkfront Media

Checkfront Demo - Checkfront Booking Software

Cut Your Workload in Half

Checkfront Demo - Checkfront Integrations - Connect to Business Tools

Bulk import your inventory to popular marketplaces and maximize your reach. Sync your booking invoices with accounting software for accurate bookkeeping. And process transactions with Stripe, Square, or 32 other payment gateways.

Checkfront Demo - Checkfront Booking Widget

Your guests can check availability, self-book, pay online, sign waivers before check-in, and buy gift certificates, even when you’re out doing what you love. Our live booking calendar works with WordPress, Joomla, and any other website.

Checkfront Demo - Checkfront Booking Manager

Say goodbye to spreadsheets! With our cloud-based booking software, you can manage inventory, update availability across channels, send booking notifications, track commissions, and get real-time insight into your business. Everything is just a few clicks away.

Checkfront Reviews (73)

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Kevin P.

Business Development

Small-Business (50 or fewer emp.)

5/8/2025

"Worst experience ever."

0/5

What do you like best about Checkfront?

I want to know why no one delivered the product we were promised. Please do an internal review and figure out why the transition for Ocoee Riverside Farm was handled so poorly. If you have questions contact me at support@ocoeeriversidefarm.com Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

Complete garbage. No one knows what they are doing. Review collected by and hosted on G2.com.

Charles F.

Owner & Operator

Small-Business (50 or fewer emp.)

5/9/2023

"Checkfront eight year user The Woods Inn"

4/5

What do you like best about Checkfront?

Ease of use, customer calendar screen, guests booking experience and ease of use when booking. Responsiveness, iPhone support. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

I have asked for eight years for ability to give our brides the ability to book into a block of rooms set aside (locked) for them. I have asked for years for guests to be able to use their resort square gift cards to book then use my square based resort gift card to pay for the room. I don't think my requirements ever make it to the top of the list for development. Square is a Checkfront partner.

Too many button clicks to manually process OTA payments from Booking com and Expedia, compared to Cloudbeds software. Booking com zip codes is a postal code from Europe which does not work with Checkfronts integration with Square. Review collected by and hosted on G2.com.

Response from Natalie A. of Checkfront

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Hi Charles,

Thank you for your review! We're glad to hear Checkfront helps you save time with taking bookings.

Our Product and Development teams are constantly working to meet our customer's needs, which are varied and often swayed by the volume of requests.

We do have a feature that allows for private bookings, perhaps this will help resolve your issue of booking blocks of rooms. Have you spoken with our Support team about this? If not, we encourage you to reach out to them at support@checkfront.com.

As for Square gift cards, I will also pass this feedback on to our team.

Thank you again for your honest review, we appreciate you.

Warmly,

Natalie @ Checkfront

Salvador O.

CEO

Small-Business (50 or fewer emp.)

1/17/2023

"Checkfront is easy to use by BlueJay Travel"

5/5

What do you like best about Checkfront?

Checkfront is easy to use for my business and our customers. That's an essential key to making things work primarily on eCommerce. And the answer is when you receive a click from a customer purchasing our services. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

The only matter is not having an immediate response to the surge of a dude. I compare this to our customers looking for a quick answer to what they want. But everything is solved on time. Review collected by and hosted on G2.com.

What problems is Checkfront solving and how is that benefiting you?

Checkfront has been very understanding because I'm not an expert. Still, I do everything to understand how checkfront work appropriately for our website and customers, and I mean, I do all the work programming our links. Of course, easy things sometimes become difficult for me, and they always have a straightforward and dynamic way of explaining how to do them. Review collected by and hosted on G2.com.

Response from Natalie A. of Checkfront

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Hi Salvador,

Thank you for sharing how Checkfront is easy-to-use and there to support you when needed. We truly appreciate your feedback and loyalty!

Cheers,

Natalie

Verified User in Entertainment

Small-Business (50 or fewer emp.)

12/8/2023

"Great system and support"

4/5

What do you like best about Checkfront?

Many of our sales related points of action can be automated with Checkfront which makes our job a lot easier and gives us time to focus on making sales instead of spending a lot of time on operational points of actions. We also appreciate the integrated payment system and have only experienced very few issues regarding this function. We are huge fans of the support-team - they always ready to help as much as they are capable of and they are very skilled at conveying information and solutions to problems. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

It is a huge task every time we want to make changes in our opening hours, timeslots and pricing as our setup requires many different products, for us to be able to have products for both B2C and B2B customers. We also need product for staff override. Furthermore we have some very specific needs in regards to availability with some products., which makes it even more complicated every time we wish to make changes in availability.

We have requested some translations, which are not possible at the present moment, which causes an unprofessional and dodgy appearance to our customers on our webpage. We hope that the bug can be fixed as soon as possible. Review collected by and hosted on G2.com.

Nick B.

Mid-Market (51-1000 emp.)

11/30/2023

"Checkfront at The Wilds"

5/5

What do you like best about Checkfront?

I love the ease of booking flow for guests. I enjoy the flexibility Checkfront provides for staff. The Checkfront staff are also so fantastic; their on-going support, top-notch guidance, and easy implmentation processes. I use checkfront daily and it has become a major tool in my aresnal for pulling data, communicating with guests, and internal operational process. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

My finance team has some issues with the reporting side of Checkfront and I wish Checkfront integrated with our current POS. Review collected by and hosted on G2.com.

Shohei Y.

Small-Business (50 or fewer emp.)

11/9/2023

"Excellent booking management software for a small tour operator"

4.5/5

What do you like best about Checkfront?

Checkfront is constantly updated. Being able to connect with major OTAs like Viator and GetYourGuide is a basic feature. It also helps our business by offering webhook which we use to make our original calendar management system. Reasonable monthly fee is what I like about Checkfront too. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

I wish it offered API with KLOOK, auto cancel system with Viator/TripAdvisor etc. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

1/16/2023

"Great overall experience"

5/5

What do you like best about Checkfront?

The integrations and the way it streamlines the permissions with my team members. It organizes our reservations in real time with partner accounts which is also an amazing feature Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

Sometimes the integrations dont work right away but with tweaking we are able to! We have also not been able to get Apple Pay to work on our checkout on the site. Other than that there is nothing to dislike. Review collected by and hosted on G2.com.

Response from Natalie A. of Checkfront

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Thank you for sharing your experience! We're so glad to hear Checkfront helps your staff be more prepared in their day-to-day.

Ben G.

Small-Business (50 or fewer emp.)

11/9/2023

"Great with Limitations"

4.5/5

What do you like best about Checkfront?

I like the ease of use and price for the service. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

I dislike the ability to easily edit bookings. More specifically, it is difficult to add days to the guest's stay if there is a gap in their occupancy. Or, if the guest switches from a small campsite to a large campsite. Review collected by and hosted on G2.com.

Response from Tasha Bray of Checkfront

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Hi Ben,

Thank you so much for your review! We really value your feedback, so I've passed along your insights to our product team for consideration.

Best,

Tasha @ Checkfront

Santiago P.

Small-Business (50 or fewer emp.)

5/12/2023

"Checkfront Is from implementation to use it was always very reliable"

5/5

What do you like best about Checkfront?

Our control of the operation, day by day, the change of operation is simple, incluid new product is easy Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

Only in my country, implement the pay, using datafono Review collected by and hosted on G2.com.

Response from Tasha Bray of Checkfront

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We appreciate you taking the time to share your experience with Checkfront, Santiago!

Best regards,

Tasha @ Checkfront

mike C.

Tour guide

Small-Business (50 or fewer emp.)

1/17/2023

"CHECKFRONT"

5/5

What do you like best about Checkfront?

CHECKFRONT have been integral to my business. They have incredible customer service and are there to help you set up. I never have a problem with the platform either it works seemlessly. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

There is nothing about checkfront I don't like Review collected by and hosted on G2.com.

What problems is Checkfront solving and how is that benefiting you?

Checkfront is integral for me as they take control of the bookings and recovering payments. The customers are much happier booking through a good system and company like this they know they are in good hands. Refunds are really easy which is important incase of heavy rain. All this leaves me free to be a better guide Review collected by and hosted on G2.com.

Response from Natalie A. of Checkfront

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Hi Mike,

Thank you for your review! We love hearing how Checkfront helps you run your business and creates a positive experience for your customers. Thank you for continuing to be a loyal Checkfront customer.

Warmly,

Natalie @ Checkfront