G2

Abhishek G.

Customer Support Specialist- Back Office

Mid-Market (51-1000 emp.)

5/17/2023

"The Ultimate Tool for Smooth Communication and Exceptional Customer Support"

4.5/5

What do you like best about Chatra?

What I love most about Chatra is how easy it is to use. Chatra has a user-friendly interface that makes it easy to communicate with the customer. Review collected by and hosted on G2.com.

What do you dislike about Chatra?

Pricing plans are a bit high if you are small business. Sometimes user-interface can be overwhelming for new users. I also faced challenges in starting. Review collected by and hosted on G2.com.

What problems is Chatra solving and how is that benefiting you?

Chatra solves the problem of managing multiple chats simultaneously, which is particularly beneficial for me. With Chatra's convenient feature, I don't have to juggle numerous chats at once. Instead, I can focus on one conversation at a time, ensuring that I provide each customer with the attention they deserve. Review collected by and hosted on G2.com.