Chatra makes the live chat on your website easy. The free version offers one agent per month and has some missing features, but you can still get away with using the free version which is great. The dashboard is relatively simple and the Chatra bot is helpful in order to see how customer engagement typically looks. It can integrate with Slack which is also very helpful. Review collected by and hosted on G2.com.

A ticketing system like in other chatbot software is essentially non-available which seems a bit ridiculous as most of these inquiries for product-based businesses may involve tickets. Review collected by and hosted on G2.com.