Chatra interfaces with your website and allows users to send messages to any staff who are marked as working for that period of time. If it is after business hours, an email is sent to you instead so you can communicate with leads. You can see what customers are typing and can prepare responses. You can see who is on your site and it saves history of chats with customers. Review collected by and hosted on G2.com.

It does give customers full access to you at all times, so do be prepared for that. Review collected by and hosted on G2.com.