I’m one of the admins of our ChatGPT workspace at Atlan and also use it every day myself. What stands out is how quickly people across the company take to it. Engineering, GTM, and ops teams all use it without needing training from IT. On the admin side, user access is provisioned automatically, so new joiners get it without anyone filing a ticket. Codex in the same workspace has been a big win for our engineers. Day to day, I use it to draft runbooks, debug CI/CD and scripting problems, and summarize vendor docs before evaluations. Things that used to take me an hour of reading now take minutes. The Apps platform is another plus. We’ve been building an Atlan app for ChatGPT, and the developer guidelines are clear and well documented. Of all our AI tools, it gets the broadest use. Review collected by and hosted on G2.com.

The credit-based usage model is hard to predict for a growing team. We’ve hit our credit limit and had to top up mid-cycle to unblock users. Admin controls and reporting on who is using credits, and on what, could be more detailed. Role management is also confusing: admin rights in one OpenAI surface don’t carry over to ChatGPT, so we’ve had to sort out permissions by hand. Review collected by and hosted on G2.com.