G2

Kalyani M.

UI/UX Designer

Computer Software

Small-Business (50 or fewer emp.)

11/3/2026

"A Practical Workspace for UI/UX Design, Research & Problem-Solving"

4.5/5

What do you like best about ChatGPT?

What stands out to me is how I can use ChatGPT as a thinking partner throughout different stages of a design project. I often use it when a brief is unclear, a user flow needs more structure, or I need to evaluate different approaches before moving into Figma. I can explain the problem in my own words, share screenshots or context, and work through the details with follow-up questions.

One example is troubleshooting responsive layouts and Auto Layout in Figma. Rather than just looking for a quick fix, I could explain how the frames, components, and existing interactions were set up and work through the layout issues step by step. I also use it to structure UX research, refine design explanations, prepare project presentations, and understand technical concepts. Being able to move between these tasks in one conversation is particularly valuable. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

The main limitation is that a well-written answer is not always a correct answer. With design and technical questions, ChatGPT can occasionally suggest a solution that sounds reasonable but does not fully account for the actual Figma setup or project constraints. Sometimes it also needs more context than expected, and a response can become repetitive when a task involves several rounds of refinement.

I have learned to treat its suggestions as a starting point rather than a final decision. I still test design recommendations, verify technical information, and make the final judgement myself. More consistent accuracy and better retention of detailed project constraints would make the experience stronger. Review collected by and hosted on G2.com.

What problems is ChatGPT solving and how is that benefiting you?

It helps me move past the parts of design work that can slow down progress: organizing an unclear brief, turning an idea into a structured user flow, understanding a technical issue, or finding a clear way to explain a design decision. It is also useful for preparing case-study content, interview responses, research questions, and project documentation.

The biggest difference is in how I approach a problem. Instead of spending too much time figuring out where to begin, I can use the conversation to break it into smaller decisions and explore possible solutions. I still do the design work and validate the results myself, but ChatGPT makes the planning, learning, and problem-solving stages more manageable. Review collected by and hosted on G2.com.