G2

Santhoshi K.

Software Test Engineer

Mid-Market (51-1000 emp.)

11/2/2026

"My Go-To AI Assistant for Work and Everyday Life"

4/5

What do you like best about ChatGPT?

ChatGPT was the first AI tool I started using, and it has become my go-to assistant for both personal and professional use. I use it frequently on my mobile for everyday questions, learning about new topics, understanding things, comparing options, and getting suggestions. It is usually the first place I turn to whenever I want to know or understand something.

I also use it regularly for work, especially for my QA and test automation activities, understanding technical concepts, troubleshooting issues, writing code snippets, and preparing work-related communications.

What I like most is how easy and natural it feels to interact with. I can ask questions in my own words and have a conversation until I understand what I need. It has made learning new things and handling everyday tasks much easier. Even though I use other AI tools for certain specialized work, ChatGPT remains an important part of my daily life. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Sometimes ChatGPT provides responses that sound convincing but are not always accurate, so I need to verify the information, especially for technical topics. For complex coding and project-specific tasks, it sometimes takes multiple follow-up prompts to get the expected result. I also feel that the free version has some limitations when using it extensively. I would like to see better consistency in responses and stronger capabilities when working with larger codebases and complex technical requirements. Review collected by and hosted on G2.com.

What problems is ChatGPT solving and how is that benefiting you?

ChatGPT helps me save time and makes it easier to find answers, understand things, and solve problems without having to search through multiple websites or resources.

In my professional life, I use it for QA and test automation activities, understanding technical concepts, troubleshooting issues, writing code snippets, preparing test scenarios, and improving work-related communication. It helps me explore solutions faster and reduces the time spent on repetitive tasks.

I also use it frequently on my mobile for personal purposes. Whether I want to learn something new, understand a topic, compare products, get suggestions, or make everyday decisions, ChatGPT is often my first point of contact.

The biggest benefit is that it makes information more accessible and easier to understand. It saves time, supports continuous learning, and helps me become more productive both at work and in my personal life. Review collected by and hosted on G2.com.