G2

Karen A.

CEO Managing Director

Small-Business (50 or fewer emp.)

10/7/2018

"The single best lead generator for my business!"

5/5

Describe the project or task Chat Metrics | Managed Live Chat helped with:

We were struggling to get online bookings and qualified leads & enquiries from our website. The spend on SEO and SEM was considerable but we just were not getting the ROI. Chat Metrics changed everything. Increased our conversion rate by 5 times through the live chat and by helping us with our Google Analytics to get better quality traffic and more importantly, convert that traffic into warm inbound qualified leads and enquiries. Review collected by and hosted on G2.com.

What do you like best about Chat Metrics | Managed Live Chat?

So simple to get started - they did everything including loading the code for me and building the scripts. The very proactive service and responsiveness is amazing. They give me ideas to improve all parts of my business. I love how it is set and forget, once they are up and running, they just get better and better. The insights I have gained from the online conversations we have from our website visitors have been priceless. The Chat Metrics Team have actually changed the way my digital Agency market for us! The single best ROI I have in my business of all investments. Review collected by and hosted on G2.com.

What do you dislike about Chat Metrics | Managed Live Chat?

Nothing, everything has been a breeze. We felt fully supported every step of the way and once the service started, they just cared so much about making sure we were happy and getting new clients it was amazing. Review collected by and hosted on G2.com.

Recommendations to others considering Chat Metrics | Managed Live Chat:

Don't wait. I wish I had started with them as soon as I started the business. Review collected by and hosted on G2.com.

What problems is Chat Metrics | Managed Live Chat solving and how is that benefiting you?

We were getting what we thought was a good flow of leads from our website. How wrong we were. We wanted to grow our business and Chat Metrics were recommended to us by our agency. Our number of leads nearly tripled in a month. Now more than 75% of our leads come through the Chat Metrics team. Review collected by and hosted on G2.com.

Response from Terry Wilson of Chat Metrics | Managed Live...

edit

Hi Karen,

Thank you so much for finding the time and doing such a detailed review for us. We love the fact that we are able to deliver such a high level of value to your business. We are looking forward to continuing to be at your service.

Thanks again and have a great day

Team Chat Metrics

https://chatmetrics.com