G2

Gregory K.

Small-Business (50 or fewer emp.)

11/9/2023

"The best managed chat traffic qualification and demand generation service."

5/5

What do you like best about Chat Metrics | Managed Live Chat?

Their team is trained to pick on the nuances of the conversation and what is truly needed to qualify your prospects, sometimes you only get one shot do you want to rely on the bot your someone that doesnt really understand your business programmed? Review collected by and hosted on G2.com.

What do you dislike about Chat Metrics | Managed Live Chat?

The integrations were my only complaint on the service but they have since fixed that issue. Review collected by and hosted on G2.com.

Recommendations to others considering Chat Metrics | Managed Live Chat:

Don't rely on bots or ai!! I spend a lot of money driving engagement to my site and I only trust it to Chat Metrics. Review collected by and hosted on G2.com.

What problems is Chat Metrics | Managed Live Chat solving and how is that benefiting you?

Bots, no matter how much effort was put into programming them just cant qualify like another human being. Review collected by and hosted on G2.com.