# Chartbeat Reviews **Vendor:** Chartbeat **Category:** [Content Analytics Software](https://www.g2.com/categories/content-analytics) **Average Rating:** 4.4/5.0 **Total Reviews:** 69 ## About Chartbeat Chartbeat, Inc. includes four product lines — Chartbeat, Tubular, Lineup, and FatTail — and combines analytics that power smarter audience strategies with revenue solutions that simplify ad operations and accelerate monetization. See how Chartbeat, Inc. is shaping the future of media strategy and revenue. https://lp.chartbeat.com/chartbeat-inc Chartbeat, the content intelligence platform for publishers, empowers media companies to build loyal audiences with real-time and historical editorial analytics across desktop, social, and mobile platforms. Chartbeat helps digital publishing organizations understand what, within their content, is keeping people engaged. Partnering with over 60,000 media brands across 70+ countries, Chartbeat’s real-time and historical dashboards, in-depth headline testing and in-page optimization tools, robust reporting, and more help the world’s leading media organizations understand, measure, and build business value from the attention earned by their written and video content. ## Chartbeat Reviews ### 1. Excellent Real Time News Traffic Analysis **Rating:** 4.0/5.0 stars **Reviewed by:** Triyanto P. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2024 **What do you like best about Chartbeat?** Provide the users real time data traffic on website, app and other platform to understand better the users behavior. Also the integration is easy along with numerous features that helps marketers to detect the current trend. For the technical side, the implementation is also easy compared to other monitoring platform. As a marketing manager for news and have been using the Chartbeat for more than a year, I use the platform frequently to control the current trends and give our users news the might be interested to. The platform also equiped with attentive cutsomer support even though we have no major issue in the last one year of using. **What do you dislike about Chartbeat?** The thing I dont like about Chartbeat is the platform failed to give us overview what topic, keyword, and issue that will be booming in the next few days. As marketer, we rely on SEO analysis from other platform to monitor the next trends that might be booming in the region. Along with AI, I guess chartbeat will stand out not only as analysis and monitoring the trend, but also predicting the issue and user behavior for marketer. **What problems is Chartbeat solving and how is that benefiting you?** For News and Media company, we compete to enhance the content delivery speed to our competitor and Chartbeat has successfully help us to monitor the current trend analysis, so we can manage the campaign easier. As our media keeping up with current trends, the strategy has impact to our MAU and overall business revenue. The monitoring from tha Chartbeat data analysis also help us to manage what content should be produce more and what should be stopped. ### 2. Excellent way to keep up with view goals **Rating:** 4.0/5.0 stars **Reviewed by:** Joshua M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Chartbeat?** I use it quite often to easily check out where I am on a given day. I have not yet needed its customer support, but even if I did, it is easy to get in touch with someone. **What do you dislike about Chartbeat?** As my company has been emphasizing videos more often, I feel like it would be nice to have a way to easily keep track of video views. **What problems is Chartbeat solving and how is that benefiting you?** It allows me to keep track of when views are highest and what is driving them. It allows me to know what content is popular and when it is popular ### 3. Best newsroom analytics **Rating:** 4.0/5.0 stars **Reviewed by:** Ashfaq A. | Senior Manager, Newspapers, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about Chartbeat?** I think Realtime analytics is the best about Chartbeat. **What do you dislike about Chartbeat?** Top stories are coming based on Engagement minutes rather than pageviews. **What problems is Chartbeat solving and how is that benefiting you?** Chartbeat is helping to undestand realtime traffic and where to focus on. By Headline A/B testing, PVs can be increased. ### 4. Fundamental tool in Media to measure the audience **Rating:** 5.0/5.0 stars **Reviewed by:** Gustavo S. | Gerente de Tecnología - CIO, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Chartbeat?** The level of maturity that the tool has and how they are adding functionalities to it. **What do you dislike about Chartbeat?** We find the measurement of conversions into subscribers to be of little use. **What problems is Chartbeat solving and how is that benefiting you?** N/A ### 5. Great for real time metrics **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2024 **What do you like best about Chartbeat?** Precise real time metrics. Great heads Up display plugin **What do you dislike about Chartbeat?** Lack of social post integrations. HUD for Articles. **What problems is Chartbeat solving and how is that benefiting you?** Managing content curation on the homepage ### 6. The Most Innovative Tool of 2023 **Rating:** 4.0/5.0 stars **Reviewed by:** Delaney S. | Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2023 **What do you like best about Chartbeat?** I can easily see the progress and success of our editorial sites in real time. No other tool on the market even compares to Chartbeat. It's something I check on a daily basis. **What do you dislike about Chartbeat?** I sometimes wish it was easier to navigate between editorial sites. **What problems is Chartbeat solving and how is that benefiting you?** Chartbeat is revolutionizing the way we can see analytics, helping our editorial and social media teams identify and share the best content we've ever produced and track our progress over time. ### 7. Super helpful for keeping people engaged on our website **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie S. | AM Content Coordinator, Reporter, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Chartbeat?** When I'm editing the front page of our site, I use Chartbeat to see which articles are grabbing people's attention. It's helpful to keep people engaged, reading, clicking around. I love the daily reports that tell me which of my stories got the most views so I can see if people are actually reading my work and if not, I can try to improve on that. **What do you dislike about Chartbeat?** Before a training session there were a few features I didn't know how to use but now I do. **What problems is Chartbeat solving and how is that benefiting you?** Keeping people looking at our website is extremely important to make money, simple as that. And Chartbeat helps immensely. ### 8. Traffic monitoring with Chartbeat **Rating:** 3.0/5.0 stars **Reviewed by:** Molly P. | Technical Writer, E-Learning, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Chartbeat?** The platform has nice visuals and it's a neat and clean interface. **What do you dislike about Chartbeat?** Sometimes articles were duplicated in metrics when URLs were redirected. Also sometimes attributed articles to the wrong author. **What problems is Chartbeat solving and how is that benefiting you?** Chartbeat helped ha monitor clicks per article as well as time spent on each page and percent scroll completion. ### 9. Chartbeat in an exceptional tool **Rating:** 4.5/5.0 stars **Reviewed by:** Michelle B. | Senior Online Journalist, Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2022 **What do you like best about Chartbeat?** I love using Chartbeat to keep an eye on how stories are performing in real-time, but I also love the historical data it provides. It helps me plan future content. **What do you dislike about Chartbeat?** I haven't found anything I don't like about Chartbeat. **What problems is Chartbeat solving and how is that benefiting you?** I allows me to compare how our team members' content is performing, which influences our overall coverage strategy and fill any holes that we might be missing. ### 10. Good product **Rating:** 5.0/5.0 stars **Reviewed by:** Angelo M. | Senior Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2023 **What do you like best about Chartbeat?** Effective, immediate, accurate. Great tool di track usage and real time data **What do you dislike about Chartbeat?** I couldn't think of something I don't like **What problems is Chartbeat solving and how is that benefiting you?** Helping me with monitoring real time analytics ### 11. Great resource, could use more flexible search parameters. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Newspapers | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2023 **What do you like best about Chartbeat?** The real-time and historic data on page views and time spent. **What do you dislike about Chartbeat?** Narrow choices for historical data (i.e., one day, one month, three months). Why not allow a search with your own parameters, such as year-to-date or month-to-date or January 1 through September 30? **What problems is Chartbeat solving and how is that benefiting you?** Lack of direct knowledge of how many people are reading my stories. ### 12. Chartbeat delivers the analytics you need to make good digital decisions **Rating:** 5.0/5.0 stars **Reviewed by:** Chelsea P. | Digital Content Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2020 **What do you like best about Chartbeat?** I love everything about using Chartbeat, but will pick the top features! The real-time data and heads up display features help identify content that is doing well so it can be surfaced appropriately and give the information on content that is underperforming so it can be changed or replaced. This helps tremendously with content placement for maximized results. The headline testing is invaluable, especially when a piece of content should be performing better than it is. The trend line helps illustrate how the site is performing over time when compared historically. **What do you dislike about Chartbeat?** That we didn't have this service sooner! Sometimes pieces of content show in multiple separate lines rather than being included in one total. **Recommendations to others considering Chartbeat:** Highly recommend for organizations wishing to grow their digital footprint. **What problems is Chartbeat solving and how is that benefiting you?** I am able to identify the most popular content in real time. Able to identify content that is underperforming. Finding highly engaging headlines. ### 13. Extremely useful for live data **Rating:** 4.5/5.0 stars **Reviewed by:** Matt E. | Associate Editor, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Chartbeat?** It is straightforward to see the differences in loyal, returning, and new users, and the interface is very user-friendly for desktop, where I perform most of my work responsibilities. **What do you dislike about Chartbeat?** I wish some of the historical data went back further, as it would be helpful to utilize it for more research when determining which stories perform well and which ones do not. **Recommendations to others considering Chartbeat:** Play around with it and mix up the main data points you want to measure. **What problems is Chartbeat solving and how is that benefiting you?** Chartbeat's spiking feature is a great help to determine which news stories and features that we publish that same day (or ones that are brought back because of the news cycle) perform well. For example, when Megan Rapinoe shouted out her brother during the 2019 Women's World Cup, we had a story about their relationship that had run days prior. Though it was considered "old" (i.e., not published the morning before the game), it spiked, and we knew why. ### 14. Does exactly what's needed **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2023 **What do you like best about Chartbeat?** It's real time features, allowing you to make decisions quickly and effectively depending on your audience's behaviour. **What do you dislike about Chartbeat?** It would be nice to be able to sort concurrents with more options, such as where traffic has come from. **What problems is Chartbeat solving and how is that benefiting you?** I think audience data is getting more specific, and it's great that we can see audience split into new, recurring, loyal etc. ### 15. Chartbeat is helpful for finding real-time data **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Chartbeat?** I can find out how interested readers are in my content in real time. **What do you dislike about Chartbeat?** It's a little challenging to navigate at first **What problems is Chartbeat solving and how is that benefiting you?** It's helping me find out how readers are engaging with my content and more information on what's working well ### 16. Pageviews can be a bit unreliable but great for seeing engaged time **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2022 **What do you like best about Chartbeat?** I like it for seeing how long viewers are engaging with specific pieces. **What do you dislike about Chartbeat?** Pageviews can vary wildly from Google Analytics, as can current active users. **What problems is Chartbeat solving and how is that benefiting you?** Seeing how many visitors are on my website and when. ### 17. Using amplified intelligence to reach our publisher north stars **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Chartbeat?** The UI is friendly to non-technical (i.e., editors) users. **What do you dislike about Chartbeat?** The headline testing feature is available only for the homepage. **What problems is Chartbeat solving and how is that benefiting you?** Getting actionable insights and knowing which articles are suitable for repromotion ### 18. A great tool for understanding story performance **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Online Media | Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2022 **What do you like best about Chartbeat?** Chartbeat allows you to see how our home page stories are performing against all others and serves as an important programming tool. It clearly shows which stories are doing well and which aren't doing so well at any given time. I like that the tool is live and gives a broad overview quickly. You can also run data reports to do real analyses on performance. **What do you dislike about Chartbeat?** I find that it's more useful for real-time analysis than historical analysis. I wish it made predictions about what would do well when based on prior data. This kind of "smart" reporting would add an extra layer of insight to our programming decisions. **What problems is Chartbeat solving and how is that benefiting you?** Chartbeat helps us see what readers are responding to most in real time. It helps us optimize our pages and learn what content is performing well and what could use a little help. It's an important tool in our decision-making tool kit. ### 19. You get traffic at the moment and ideas of the things you must use **Rating:** 5.0/5.0 stars **Reviewed by:** Neriapop N. | Cogeneral Editor, Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2020 **What do you like best about Chartbeat?** The information is moving in real time and by sections. In history, you can get information by sections a by a period of time. It's great know how you can move information and changes your numbers in SEO, social media and the web by changing some things thanks to the chartbeat tips. Finally, it lets you know what information is moving on social networks and SEo **What do you dislike about Chartbeat?** You can get information after the last three months. It would be great can compare information yar over year. Other problems is get specific information, because sometimes is very difficult to find some specific infirmation. It would be great have a better browser for the information. Hopefully in the future you could get the keywords you are looking for with a list **Recommendations to others considering Chartbeat:** You must check all days at any moment. If you have a breaking news you know how is working. Check the difference between direct, social ans SEO **What problems is Chartbeat solving and how is that benefiting you?** Know who the contents is moving in some period of time in the day. Other big characteristic it's get the information for sections, know how videos are getting clicks, and the most important, know the time you get for each note in themoment and history. Another issue that helps a lot is the tests to know which head in the information helps the click the most, since this allows making decisions, not only at the portal level, but also for social networks and even SEO ### 20. A great guide **Rating:** 5.0/5.0 stars **Reviewed by:** Alberto Mario S. | Coordinador de Mesa Digital en ELTIEMPO.COM, Mid-Market (51-1000 emp.) **Reviewed Date:** December 31, 2020 **What do you like best about Chartbeat?** It is very good that the tool covers both fronts of measurement: real-time and historical data. Those who have developed it have paid a lot of attention to these two points. For editors who work on a site's performance daily and plan for the future, this is key. **What do you dislike about Chartbeat?** There are internal concepts that may take some time to understand for those starting in a digital environment, but it is worth saying that after a bit of practice and study, they are not difficult at all. **Recommendations to others considering Chartbeat:** As a leader of a team of headline writers for a news site, I use Chartbeat in my daily work. It is a great tool. The multiple dimensions in which it allows you to distinguish the performance of a story help to understand how the audience receives each content. Its functions related to historical data and advanced queries allow optimizing editorial strategies to find new approaches. Chartbeat is a great partner in the search for great stories, and a key tool for listening to and addressing the needs of the audience. **What problems is Chartbeat solving and how is that benefiting you?** It has helped us find out which stories our audiences value (and which they don't), the times of day when we are strong, and the times when we can improve. It is also a good support point for finding new stories and approaches. ### 21. Chartbeat is the best way to understand the reach and impact of your journalism. **Rating:** 5.0/5.0 stars **Reviewed by:** Dave S. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2020 **What do you like best about Chartbeat?** Chartbeat has a lot of excellent features, but my two favorite aspects are the Chartbeat Heads Up Display and Headline Testing. These two features make my job so much easier, being able to measure impact of headlines (and soon images!) against each other, and being able to measure what people are looking at on your website. As a frontpage editor, it's incredibly important to have this data to support my advice for other editors. **What do you dislike about Chartbeat?** I dislike having to login constantly haha, and the Chartbeat mobile app is just okay — not nearly as feature-full as the desktop version. That said, I prefer to do work on my desktop. **Recommendations to others considering Chartbeat:** Make sure you have someone from Chartbeat walk you through the features. I thought I was using everything at my disposal until I actually had a Chartbeat representative meet with me for 30 minutes to walk me through some features she thought I'd like and use (thank you, Alisa!). I ended up learning SO much from her and our conversation. Don't be afraid to ask for help! **What problems is Chartbeat solving and how is that benefiting you?** Chartbeat is helping me learn what stories people like to read on our website, and what sorts of headlines people prefer. We're learning a lot about headline preferences through headline testing, and the Chartbeat HUD is extremely helpful in understanding the constantly changing attitudes of readers, to help us identify the biggest storylines worth investing in. ### 22. Headline testing is a must-have! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2021 **What do you like best about Chartbeat?** I love being able to track different authors and their daily data. **What do you dislike about Chartbeat?** The formatting can be a bit confusing. There is a lot of information all at once. **What problems is Chartbeat solving and how is that benefiting you?** Headline testing is so neat! We can get better engagement both on the website and socials by seeing which headlines will work best for our audience. ### 23. A fantastic tool which helps improve reader engagement for publishers. **Rating:** 5.0/5.0 stars **Reviewed by:** Mike F. | Chief Revenue Officer (CRO), Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2020 **What do you like best about Chartbeat?** Chartbeat's strengths lie in its intuitive interface and ease of use. Onboarding new users is quick! Additionally, when needed, customer support is quick to respond and very professional. **What do you dislike about Chartbeat?** Globally, more and more publishers are focusing on digital subscriptions which have become a vital revenue source. Having purchase and conversion information better integrated into Chartbeat would be welcoming. **What problems is Chartbeat solving and how is that benefiting you?** Chartbeat allows our editorial staff to have the information they need on reader engagement in real-time so they can make data-driven decisions when curating the website. This includes optimizing headlines, articles positions, and ad placements. Since implementing Chartbeat we have seen an increase in CTR and reader engagement. More importantly, information about our readers is more transparent and being better understood across all levels of the organisation. ### 24. Great tool for real-time content insights **Rating:** 5.0/5.0 stars **Reviewed by:** Stacy L. | Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2020 **What do you like best about Chartbeat?** Chartbeat does a very good job of creating a unified view of our content performance real-time. They work well at an enterprise scale. We have many sites and we can provide out-of-the-box dashboards that cover the entire network or an individual site as needed. Headline testing tools are easy to use and provide real value. We have been able to include apps and site in a unified view with a reasonable implementation (sites are easier.) We have had very good client support with the same resource for a long time. We also have very good technical support with speedy turnaround. **What do you dislike about Chartbeat?** Some historical reporting isn't as robust as we would like but it's gotten better. Overall, their analytics are only as good as your foundational tagging so bear that in mind. **What problems is Chartbeat solving and how is that benefiting you?** Real-time content performance for editors and producers. Provides good visibility into what deserves more promotion, what isn't working. ### 25. Great tool **Rating:** 4.0/5.0 stars **Reviewed by:** briana m. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2020 **What do you like best about Chartbeat?** The visualization is especially awesome, and I like being able to search for my pieces by title. Google Analytics doesn't allow for that. **What do you dislike about Chartbeat?** I could use some more historical stats and I'd like to be able to sort by pageviews. Would be super helpful for knowing which articles to cross promote on our social media accounts. **Recommendations to others considering Chartbeat:** I don't really have any advice for people except USE IT!! **What problems is Chartbeat solving and how is that benefiting you?** It's a brilliant way to assess my traffic and the way it's changing. It also allows me to judge the quality of my pieces based on the amount of time people are spending with an article/on a specific page. The A/B Testing is amazing as well. ### 26. Clear, topline data. **Rating:** 4.5/5.0 stars **Reviewed by:** Stephanie R. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2020 **What do you like best about Chartbeat?** I have used Chartbeat for about the last decade and really like how many changes in the last several years have refocused data away from absolute numbers and more towards relative numbers. I also think the headline testing tool is easy to use. I also really like the emphasis on engagement in addition to pure reach measurement. **What do you dislike about Chartbeat?** Spike alerts have never worked well for me. **Recommendations to others considering Chartbeat:** Spend time on the implementation. Using tags in a way that is specific to how you make decisions at your newsroom will help make the product more useful on a daily basis. **What problems is Chartbeat solving and how is that benefiting you?** On the most basic level, I use Chartbeat everyday to help check in on whether or not traffic and engagement is higher or lower than normal. That helps me figure out whether we want to adjust a number of levels, like our publishing cadence, our homepage programming and A/B headlines. ### 27. Chartbeat helps me figure out how to become a better writer. **Rating:** 5.0/5.0 stars **Reviewed by:** Herb S. | Trending and enterainment editor, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2020 **What do you like best about Chartbeat?** I love seeing a constant flow of my concurrents and being able to see where they come. It helps me identify what is and what is not working. It's also great to see when stories are spiking so we can capitalize on what we have on our page. It's helpful to break down our referrers, too, so we know where our audience comes from. I love historical, too, when trying to asses how things have performed over a long period. I really enjoyed reviewing how well articles did over from a few months back compared to now. It's been great to see how SEO and social traffic evolved over time as well. also love that there is still so much more for me to look through on Chartbeat. Like there is still so much for me to learn and grow from. **What do you dislike about Chartbeat?** I dislike that sometimes the concurrents doesn't always reflect what shows up in Google Analytics, so page view numbers can be a little off. It would be great to see how numbers compare to industry averages or high-level, mid-level, smaller. I used to love the original Big Board, too, and wish there'd be more modes that would come with Chartbeat. It'd be great if you could switch between different styles of viewing concurrents to better understand. Historical could also implement more than just 90 days if possible as well. Sometimes spending too much time in the analytics can delay you from actually writing the stories and content, so I have to sometimes hold off from being to obsessed. **Recommendations to others considering Chartbeat:** Definitely be ready to learn. There is so much to read and understand and figure out. No shortage of answers! **What problems is Chartbeat solving and how is that benefiting you?** We conducted a headline competition about a year ago, which helped us figure out our headline strategy. It's also been great to see our site referrals and what not. The benefits I've found include letting Chartbeat show us what works on our website and what doesn't, as well as instantly when a story is spiking so we can capitalize on it. Recirculation has become a new area that I'm working to improve. So seeing the average recirculation and then whether or not you're maximizing your potential is important. It would be great to see more of an empahsis on that -- maybe showing which pages your readers go to next and where they visit after they see that first page. ### 28. Wouldn't want to miss Chartbeat anymore **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2020 **What do you like best about Chartbeat?** If you have different angles in your story, Chartbeat helps you to find the one that is most appealing to your audience whilst you can still optimize your article headlines for SEO. **What do you dislike about Chartbeat?** You can get lost in data easily because it's so fascinating to have an even closer look at what goes on behind the scenes of your website. **Recommendations to others considering Chartbeat:** Headline-testing will change the way you work massively, but for the better. And there's a lof of satisfaction involved when you see results turn better! **What problems is Chartbeat solving and how is that benefiting you?** Problems: We're using Chartbeat to achieve more quality clicks with catchy headlines but without going for click-bait. Chartbeat gives you this opportunity. And sometimes headline alternatives that you wouldn't favor turn out to be the most successful. But without Chartbeat and its headline test you might not necessarily come up with alternative headlines. ### 29. Great real-time analytics and headline testing **Rating:** 4.5/5.0 stars **Reviewed by:** Nick S. | Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2020 **What do you like best about Chartbeat?** The real-time headline testing capability which we use multiple times a day to enable us to ensure that we're always optimising the performance of stories on our home page. **What do you dislike about Chartbeat?** There are small things I'd like be able to do - for example it would be good to be able to sort by more criteria on the real-time dashboard. At the moment you can sort by concurrents, engaged time and recirculation but I'd really value being able to sort by uniques and page views too. **What problems is Chartbeat solving and how is that benefiting you?** We're achieving better quality click through rates with the headline testing tool and use our sub-editors and front page editors use the heads up display to optimise the performance of our indexes and stories. ### 30. community engagement producer insights **Rating:** 4.0/5.0 stars **Reviewed by:** Lindsay M. | Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2020 **What do you like best about Chartbeat?** I like the personalized support that I get from my account rep and I appreciate his willingness to help me find data that solves for business problems that I'm having. **What do you dislike about Chartbeat?** I think that Chartbeat could do a better job of referencing engagement analytics - I feel that they are still slow to adapt in this space and still prefer consumption of content for publishers. **What problems is Chartbeat solving and how is that benefiting you?** I want to understand what topics of content are resonating with audiences by engagement time. But I don't see these things easily categorized - which means that I've had to build my own excel spreadsheets to track things that I'd prefer is just a more simple report export csv file. ### 31. As data analytics I follow general trends using the Chartbeat dashboards **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Newspapers | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2020 **What do you like best about Chartbeat?** The dashboard gives detailed insight for what is happening right now, but lets you easily compare todays activity with last weeks and of the last 30 days. **What do you dislike about Chartbeat?** Although the data is helpful to analyse todays pages, no longterm kpi's can be downloaded for storage and data analysis. Also we dont like to run 3th party code on our page, as we cannot control the effect on latency. **What problems is Chartbeat solving and how is that benefiting you?** We use Chartbeat to keep the page composition fresh on our news sites. We connect both via the API to determine what articles are having traction. Simultaneously the editors use the dashboard as guidance how to best use the homepage. ### 32. Essential for newsrooms **Rating:** 5.0/5.0 stars **Reviewed by:** Beth A. | Head of audience and subscriptions, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2020 **What do you like best about Chartbeat?** Real time referrer data really helps decision making **What do you dislike about Chartbeat?** I think the historical data could be more specific, highlighting different impacts on traffic **Recommendations to others considering Chartbeat:** If you work in online media, Chartbeat is essential to audience and decision making **What problems is Chartbeat solving and how is that benefiting you?** We are using chartbeat to make decisions in real time about which content to promote and optimise and to learn about audience trends as they’re happening ### 33. Good real-time data **Rating:** 3.0/5.0 stars **Reviewed by:** Jack Q. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2020 **What do you like best about Chartbeat?** The real-time data and number of active sessions is good for seeing exactly what users are clicking on. It is moldy addictive, in a good way **What do you dislike about Chartbeat?** Not being able to go back and get the day's data in real-time (i.e looking back on the last 24 hours) can be frustrating **Recommendations to others considering Chartbeat:** It is definitely worth trying, and you will soon find yourself checking it regularly **What problems is Chartbeat solving and how is that benefiting you?** Examining what works or doesn't on a daily, or even hourly, basis. Seeing what may need to be tweaked to give a particular article a boost ### 34. Chartbeat is an essential tool for digital media **Rating:** 4.5/5.0 stars **Reviewed by:** Mario P. | Head of Audience Development, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2020 **What do you like best about Chartbeat?** Chartbeat has become an essential tool to work in our newsrooms during the day with the aim of understanding how our digital audiences behave with our brands in real time **What do you dislike about Chartbeat?** Chartbeat has improvement potential to extend measurement functionalities in terms of historical dashboards and data crossing **What problems is Chartbeat solving and how is that benefiting you?** Extract qualitative and quantitative insights to measure the performance of our content in terms of traffic volume as quality metrics ### 35. Effective site measurement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Online Media | Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2020 **What do you like best about Chartbeat?** The HUD feature and real time data on web traffic. As a technical product manager though, I mostly like the technical support team. They are quick to reply and help correct things and to assist us with bugs. **What do you dislike about Chartbeat?** Having to log in all time. Its a lot of back and forth. **What problems is Chartbeat solving and how is that benefiting you?** Web traffic in production and staging. What headlines are more popular. ### 36. Chartbeat is the best real-time analytics tool for any business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2021 **What do you like best about Chartbeat?** Its UI, easy to use functionality, actionable insights **What do you dislike about Chartbeat?** Currently, the only thing missing is looking topics trending all over the digital publishers - to help get ahead of topics + more robust historical reporting tools **What problems is Chartbeat solving and how is that benefiting you?** Acting real-time based on the data provided within Chartbeat which ideally helps the editorial team to quickly add videos, update headlines, or make it SEO friendly for example. We also used its advanced API to create a "trending" module for it to help increase site recirculation/content consumption on the site. ### 37. I rely on Chartbeat hourly for accurate, invaluable insights to help determine editorial content. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2020 **What do you like best about Chartbeat?** I use the tool to assess which stories are performing best on site. It helps determine which topics we will continue to dig into or move on from. I've learned so much about our audience from Chartbeat. **What do you dislike about Chartbeat?** Not being able to see all the referrers. **What problems is Chartbeat solving and how is that benefiting you?** I'm finding out what topics our audience is interested vs what doesn't stick. It helps control editorial future planning and mapping out bigger stories. ### 38. Perfect in real time **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2020 **What do you like best about Chartbeat?** The usability of the interface is easy and very intuitive. **What do you dislike about Chartbeat?** Cannot choose more than one section or author in the filters **Recommendations to others considering Chartbeat:** The tool is very easy and intuitive for the end user. **What problems is Chartbeat solving and how is that benefiting you?** In essays, it is very useful for the use of cover designers. ### 39. Home page and alerts review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2020 **What do you like best about Chartbeat?** The alerts beta site being able to view metrics in (almost) real time **What do you dislike about Chartbeat?** No engagement metrics for video; limited reporting options; does not show home page metrics for video or external content such as our partners at 247Sports. **What problems is Chartbeat solving and how is that benefiting you?** Home page overlay helps us maximize traffic on a platform that has been otherwise declining for several years now. ### 40. It is one of the most important tools I use all the time for content management decisions. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2020 **What do you like best about Chartbeat?** I like the HUD, giving real time info in a format that is easy to understand. The panels in the dashboard display are helpful as well. Chartbeat notes a lot of trends about stories before they happen, which is great. **What do you dislike about Chartbeat?** Some of the traffic groupings for my company don't appear to be accurate, but I don't know if that is a Chartbeat problem. **What problems is Chartbeat solving and how is that benefiting you?** We're solving problems related to having a wide array of content types with Chartbeat. We've been able to note trends that will help us cover the best topics in the future. ### 41. Super easy to undestand and user friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2020 **What do you like best about Chartbeat?** I love the big board cause give me a real-time snapshot of what's happening. **What do you dislike about Chartbeat?** Nothing. I think is a great tool, user friendly. **What problems is Chartbeat solving and how is that benefiting you?** Give me a great inside info about what's the best content and also the historical data helps me undestanding user behavior. ### 42. Extremely useful tool **Rating:** 4.0/5.0 stars **Reviewed by:** Bobby T. | Senior Editor/Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2020 **What do you like best about Chartbeat?** I consult the real-time dashboard throughout the day, every day. **What do you dislike about Chartbeat?** I wouldn't mind being able to see all the authors' content on a single dashboard rather than having to toggle back and forth via the pull-down, but it's not so much a dislike as something that would be a nice little upgrade. **What problems is Chartbeat solving and how is that benefiting you?** I use the dashboard to see which articles could use an extra push on social and to see which older stories readers are looking at because sometimes I will then use that information to reshare older content and also to plan future content. ### 43. I'm an editor of political coverage at a major news outlet. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2020 **What do you like best about Chartbeat?** I love being able to see how the stories I edit, and headlines I write, are clicking in real time. I also love the ability to test different headlines and see which ones click better. **What do you dislike about Chartbeat?** Checking it all the time! Sometimes the attention on traffic can be excessive - there are other factors in news judgment than just clicks. **Recommendations to others considering Chartbeat:** Download the app on your phone. **What problems is Chartbeat solving and how is that benefiting you?** Providing feedback in real time on how our stories are being received by our audience. That's obviously very valuable in the news business. ### 44. Chartbeat review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Chartbeat?** Accurate realltime data which CB provides **What do you dislike about Chartbeat?** Starting from technical reasons - not really working with Safari - first page often reloads which annoys from time to time. Also competitors (gAnalytics) integrated new features and Chartbeat stays the same like it was year or 2 ago **What problems is Chartbeat solving and how is that benefiting you?** Daily website usage ### 45. Chartbeat offers great data and analytics to help us better serve our readers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2020 **What do you like best about Chartbeat?** The Headline testing feature helps us track what headlines are more clickable **What do you dislike about Chartbeat?** Do not have anything specific that I dislike **Recommendations to others considering Chartbeat:** Chartbeat assists in optimizing our homepage as well as giving us a tool (headline testing) to help obtain more story clicks! **What problems is Chartbeat solving and how is that benefiting you?** We are creating better headlines and have made adjustments to story placement due to the real-time dashboard. ### 46. Amazing product **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff W. | Digital Content Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2019 **What do you like best about Chartbeat?** So much information, yet still so digestible. All the info you need you can see at a glance and it's an amazing tool. The big board is great for those who just want to walk by and see what's going on. While at the same time, the more detailed view lets those who need to know what exactly is going on on the site and where the traffic is coming from. I love just keeping the analytics pulled up next to me all day at work. It lets me see exactly what's happening so I know what's doing well and what's doing bad. **What do you dislike about Chartbeat?** I do wish you could customize some of the definitions of things to better curtail to your goals. Other than that, I don't really have any other complaints on the Chartbeat front. They provide a quality product. **Recommendations to others considering Chartbeat:** If you want real-time analytics, look no further. **What problems is Chartbeat solving and how is that benefiting you?** We're able to see in realtime when our traffic is super low and avoid posting content at those times, realizing there isn't an audience for that. It's been super helpful to see video views. This allows us to make sure popular stories are posted on the site with videos so that there is something for people to watch. When we see stories trending, we think about other ways we may be able to work off that story in real time, rather than waiting until the next day. ### 47. Great data that's quick and easy to get **Rating:** 5.0/5.0 stars **Reviewed by:** Tanya W. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2018 **What do you like best about Chartbeat?** Chartbeat's data is very helpful in the heat of the moment. The instant feedback on pageviews and headline testing is extremely valuable. Referrers information helps us know where our audience is coming from. **What do you dislike about Chartbeat?** The heads up display bar is never in a good spot on my screen. I can't find a place that works well for me.I wish it was easier to search older stories to see their Chartbeat analytics. **What problems is Chartbeat solving and how is that benefiting you?** We're finding where our audience is coming from and how they're responding to our content. We're able to test changes on our audience to improve the user experience. ### 48. Great live experience for analytics, could be more user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2018 **What do you like best about Chartbeat?** I like the live feel of Chartbeat and all of the options that come with the dashboard. I also like seeing the engagement time on articles so we know which editorial choices (and article length) leads to retention. **What do you dislike about Chartbeat?** I dislike how easy it is to be logged out of the site! I also wish it could be more user friendly in terms of navigation -- it is not very intuitive. **Recommendations to others considering Chartbeat:** Chartbeat is great for content analysis and informing future strategy for your media brand. **What problems is Chartbeat solving and how is that benefiting you?** In my role I use chartbeat to assess which of our articles and other creative properties could bring in more readers/subscribers based on performance. ### 49. Chartbeat is the heart of our newsroom **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Media Production | Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2018 **What do you like best about Chartbeat?** Real time feedback helps us to make accurate and strategic editorial decisions. **What do you dislike about Chartbeat?** I am very please to use Chatbeat on a daily basis and have no dislikes. **Recommendations to others considering Chartbeat:** Keep track on push alerts **What problems is Chartbeat solving and how is that benefiting you?** In a short staff team like ours, Chartbeat helps us decide what stories we have published are suitable to share on social media, and helps us to inform our TV team which content is working best for us. ### 50. An unhealthy obsession **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2018 **What do you like best about Chartbeat?** Real-time data, ability to dive into different audience segments, ability to compare against historical data, useful (and ACTIONABLE) information about referring sites. **What do you dislike about Chartbeat?** Can be a bit of a time suck.. Easy to focus on volume instead of more important metrics. **What problems is Chartbeat solving and how is that benefiting you?** Trying to grow traffic, increase engagement. ## Chartbeat Discussions - [Who uses chartbeat?](https://www.g2.com/discussions/who-uses-chartbeat) - [How much is Chartbeat?](https://www.g2.com/discussions/how-much-is-chartbeat) - [What is chartbeat used for?](https://www.g2.com/discussions/what-is-chartbeat-used-for) - [How can I get the best use for understand the impact in search?](https://www.g2.com/discussions/how-can-i-get-the-best-use-for-understand-the-impact-in-search-d726818e-dc51-45af-a96f-2545e04b56c5) - 1 upvote - [How can I get the best use for understand the impact in search?](https://www.g2.com/discussions/34596-how-can-i-get-the-best-use-for-understand-the-impact-in-search) - [View Chartbeat pricing details and edition comparison](https://www.g2.com/products/chartbeat/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+15%3A50%3A36+-0500&secure%5Bsession_id%5D=b3c42794-6f8a-4eff-a3f9-6bec77708762&secure%5Btoken%5D=e687f7653e7ee1c71d1c953fde0c977eae7ff7412388e5c052fecfe03c4972a4&format=llm_user) ## Chartbeat Features **Metrics** - Sessions - Digital Analytics - Engagement - Entry and Exit Pages - Standard Event Tracking - Retention - Return - Conversions **User Identification** - User Segmentation - Geolocation **Computing** - AI/Machine Learning - Little to No Coding **Reporting** - Real-Time Reporting - Trending - Segmentation - Mobile Reporting - Unification Across Devices - Custom Reports and Dashboards **Optimization** - A/B Testing - Dashboards & Reporting **Tracking & Reporting** - Real-Time Insights - Attribution - Dashboard **Tools** - Audience Insights - Social Sharing **Experimental Design** - Multivariate testing capacities - Concurrent Testing **Other** - User Data - Load Time Monitoring - Administration Alerts **Metrics** - Engagement - Return - Conversions **Logistics** - Internal Communication - Integrations & APIs - User, Role, and Access Management **Metrics** - Sessions - Engagement - Return - Conversions - Search Rank **Analytics** - Reporting and Analytics - Heatmaps **Agentic AI - A/B Testing** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Digital Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Agentic AI - Content Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Administration** - API / Integrations - QA Testing - Performance and Reliability - User, Role, and Access Management ## Top Chartbeat Alternatives - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - 4.5/5.0 (6,543 reviews) - [Parse.ly](https://www.g2.com/products/parse-ly/reviews) - 4.4/5.0 (143 reviews) - [Adobe Analytics](https://www.g2.com/products/adobe-analytics/reviews) - 4.2/5.0 (1,144 reviews)