When I decided to leave QuickBooks, I needed a program to use for invoicing. Someone I was dealing with recommended Chargezoom which I decided to use. In reviewing how they handled invoices, it met most of the criteria that I needed to do it successfully.

But as I use their program, I found a few inefficiencies that made my life more difficult. I began a dialogue with the customer service people to make it easier to use, and they listened. Previously, suggestions with another accounting program were ignored. With their software being accessed through your browser, it could not get any easier getting into your account and getting your invoice setup.

Even though I only use Chargezoom on a monthly basis It has taken a good deal of time for my suggestions on making improvements to make using their program easier, they still listen and in some cases make the suggested changes. The Most effective element is that when I invoice it is integrated into my actual accounting program, so the invoices are marked as paid and moved to the accounting program.

When I was first getting started with them, they were very good about quickly answering any questions I had as I attempted to implement their system and integrate it into mine. Review collected by and hosted on G2.com.

The issues that I found least helpful about charging them, worthy issues that I recommended changes to make life easier. One of those suggestions was permitting me to click a button after completing one invoice to bring up a new blank invoice rather than having to go through multiple steps to take to do it.

There are a few more of these types of issues that hopefully they are being addressed after I brought them up. Review collected by and hosted on G2.com.