G2

Linda C.

Office Manager/Phlebotomy

Small-Business (50 or fewer emp.)

2/10/2021

"Office/Phleb Manager"

5/5

What do you like best about CGM LABDAQ?

I Like Best the Tech's , They get to know you by name, which means a lot today.. They are Professional and Efficient.. Awesome Service Review collected by and hosted on G2.com.

What do you dislike about CGM LABDAQ?

They are super busy, end of day calls as we close.. We are on the West Coast, But still the Best... Review collected by and hosted on G2.com.

Recommendations to others considering CGM LABDAQ:

I have mentioned in meetings through the years of service we have had with CGM/LabDaq to my Peers, I am so Pleased personally with the Friendliness and respect and caring that is associated with your product.. Your Staff to mention a few Rob, Ryan , Phillip, Ted to many to mention, are always helpful and get it done... Extremely Pleased... Review collected by and hosted on G2.com.

What problems is CGM LABDAQ solving and how is that benefiting you?

Setting up New Tests for Chemistry Analyzer, Interfacing between 3 reference labs. And the usual just getting to know my Labdaq system better... Review collected by and hosted on G2.com.

Response from Daniel Doll of CGM LABDAQ

edit

Thank you, Linda. Our lab division is based on the East Coast, but we keep technical support hours of 8AM to 11PM ET to maximize the support we are able to offer nationwide. We have the option for 24/7 support available as well, for clients that may still fall outside of the typical window. Connecting laboratories to analyzers, third-party systems, and reference labs is what we do best. The efficiency enabled by these secure interfaces helps you to better serve your clients and the patients that count on you. We'll be sure to pass along your compliments to the rest of the team!