G2

Jennifer R.

Director of Fund Development / Asst Director

Small-Business (50 or fewer emp.)

5/24/2023

"Took us out of the Stone Age into the Most Modern MOW around"

5/5

What do you like best about CERVIS?

It's completely customizable, easy to set up, maintain and use, and allows volunteers to engage more deeply. It allows us to communicate with larger groups of people and enables new volunteers to sign up for opportunities independently. We searched for other platforms for years until we found Cervis. I would not use anything else. Review collected by and hosted on G2.com.

What do you dislike about CERVIS?

The only thing I don't like about Cervis is that because we have lots of opportunities listed each day, I do a lot of scrolling to find what I need to view and access on the monthly view. I love the visual that it provides, but I would like to be able to view it by week instead of the entire month just because we have at least 35 opportunities to show each day. I really can't think of anything else that I don't like. Cervis is what you make it; the support does a great job of answering questions when we need help. Review collected by and hosted on G2.com.

What problems is CERVIS solving and how is that benefiting you?

Before we had CERVIS, we organized our route coordination on huge calendars or on paper. This was a nightmare to maintain and very time consuming. When we started with CERVIS, we immediately had everything easy to organize online and all our staff could see what volunteers were scheduled (or what needs we had) at the same time. It also allowed me to schedule people remotely, and since I have volunteers or potential volunteers contact me at all hours of the day, this helped to be able to instantly see what needs we have and change it real time. CERVIS also helped us communicate with large groups of volunteers at a time, and although this is still a challenge with generational preferences, it is certainly easier now than it has ever been. Another huge benefit of CERVIS is that is has broadened our volunteer base quickly and with a younger generation who may be more seasonal or single serve volunteers. We are the only Meals On Wheels program in the upstate of South Carolina to offer the option of signing up to be a volunteer and signing up for a volunteering opportunity online. Just this year, for the first time in the history of our program, we are tracking volunteer hours. For many years, if we needed to give that information for grant writing purposes, we would simply estimate. With the more accurate tracking, we can see now that we were probably underestimating volunteer hours for all those years. CERVIS makes my job much easier, and as a volunteer coordinator of a meal program with over 700 active volunteers, that makes this program extremely important to our organization! Review collected by and hosted on G2.com.

Response from Tracy Foster of CERVIS

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Jennifer, thank you for your glowing review! We love hearing how CERVIS has helped you elevate your volunteer program and recruit new volunteers. We agree, offering online registration and the ability to quickly and accurately report volunteer hours are huge time-savers. Thank you for the amazing work that you are doing in your community!