--- title: Certn Reviews meta_title: 'Certn Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 206 reviews by the users' company size, role or industry to find out how Certn works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 206 scale: '5' date_modified: '2026-07-12' parent_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening --- # Certn Reviews **Vendor:** Certn **Category:** [Background Check Software](https://www.g2.com/categories/background-check) **Average Rating:** 4.7/5.0 **Total Reviews:** 206 ## About Certn Building trust is important, but it doesn’t have to be hard. Certn is revolutionizing background screening with the easiest-to-use platform, 24/7 support, and fast and compliant results. Certn believes you don’t have to settle for how it’s always been done. Certn offers domestic and international criminal background checks, credit reports, reference checks, education verification, driving records, identity verification, and more, with industry-leading turnaround times. The Certn platform is easy to use and can be uniquely white-labelled. Certn integrates with your favourite applicant tracking system (ATS), including Workday, Lever, Greenhouse, Workable, and more. Certn helps businesses hire faster and manage risk, all while delivering user experiences that help them stand out. Included in the over 20,000 global teams that trust Certn are governments and multinational companies and some of the world’s biggest brands. Why wait? ## Certn Pros & Cons **What users like:** - Users praise the **ease of use** of Certn, highlighting its quick setup and user-friendly interface. (66 reviews) - Users commend the **24/7 customer support** of Certn, noting impressive response times and helpful resources. (25 reviews) - Users love the **speed** of Certn, with background checks delivered quickly and efficiently, enhancing the overall experience. (16 reviews) - Users appreciate the **easy setup** of Certn, which streamlines background checks and enhances hiring efficiency. (14 reviews) - Users commend Certn for its **fast verification speed** , providing timely results that enhance hiring confidence. (13 reviews) - Users value the **quick response times** of Certn, enhancing their overall experience with excellent customer service. (12 reviews) - Efficiency (11 reviews) - Users value the **wonderfully responsive support** from Certn, ensuring quick resolutions and excellent guidance throughout the process. (11 reviews) - Navigation Ease (10 reviews) - Users commend the **impressive turnaround time** of Certn, highlighting quick responses for background checks and thorough reports. (10 reviews) **What users dislike:** - Users find the **lack of detail** in international checks and final reports a significant drawback in Certn. (9 reviews) - Users face **verification issues** due to unclear ID discrepancies and difficulty managing the verification process independently. (9 reviews) - Users find the **high cost** of Certn to be a significant drawback, despite improvements in services offered. (6 reviews) - Users find the **customer support inadequate** , citing slow response times and limited help options as frustrating drawbacks. (6 reviews) - Users often face **process delays** with Certn, requiring extra follow-ups to complete reference checks efficiently. (5 reviews) - Unclear Information (5 reviews) - Users note **feature limitations** in Certn, including the inability to add notes and lack of international checks. (4 reviews) - Poor Integration (3 reviews) - Geographical Limitations (2 reviews) - Inefficient Search Functionality (2 reviews) ## Certn Reviews ### 1. Streamlined, User-Friendly Background Screening with Fast Turnaround **Rating:** 4.0/5.0 stars **Reviewed by:** Jitendra R. | Sr. Executive- International Partner Management, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Certn?** I like best about Certn is how streamlined and user-friendly the entire background screening process feels. The platform is intuitive, making it easy to submit requests, track progress in real time, and access results without confusion. Turnaround times are impressively fast, which is especially valuable when hiring decisions need to be made quickly. **What do you dislike about Certn?** Sometimes background checks take longer than expected **What problems is Certn solving and how is that benefiting you?** Certn solves the problem of slow and complicated background checks by making the process fast, digital, and easy to manage. It helps verify candidates’ information (like identity, criminal records, and employment) quickly and in one place. This benefits me by saving time, reducing manual work, and giving clear, reliable results so I can make quicker and more confident decisions. ### 2. Clean, Updated Interface That’s Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** A C. | Manager, Talent, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Certn?** Updated interface, clean and easy to use. **What do you dislike about Certn?** no email updates unless you login regarding the status of the candidate **What problems is Certn solving and how is that benefiting you?** just making sure candidates are eligible to work, due dilligence ### 3. Effortless Background Checks, Needs Faster Support **Rating:** 4.5/5.0 stars **Reviewed by:** Lina M. **Reviewed Date:** November 21, 2025 **What do you like best about Certn?** I appreciate Certn's ability to streamline the background check process, providing timely results with customizable packages. This feature simplifies our workflow significantly. The user interface is intuitive and easy to navigate, which assists in setting up background check packages that suit our specific requirements without hassle. This ease of use saves us a lot of time and effort compared to other providers. I also value Certn's seamless integration into our ATS, which allows us to effortlessly include background checks into our hiring flow. Additionally, the smooth onboarding experience with Certn was impressive, making the initial setup straightforward and efficient. Overall, these aspects make Certn a valuable tool for our hiring process. **What do you dislike about Certn?** I find the customer service to be lacking, with slow response times, which can be frustrating when I need quick support or assistance with an issue. **What problems is Certn solving and how is that benefiting you?** I use Certn for efficient background checks, delivering timely results and customizable packages. It integrates seamlessly with our HR stack, saving time and effort over other providers, and has an easy-to-use interface. ### 4. Accurate, Fast, and Reliable Background Checks **Rating:** 4.0/5.0 stars **Reviewed by:** Gerard A. **Reviewed Date:** November 19, 2025 **What do you like best about Certn?** I appreciate Certn for its accuracy, speed, and reliability. The background checks they conduct are comprehensive, ensuring that candidates are reliable and do not have any criminal records or issues, which is crucial for maintaining the integrity and safety of a team working within a company. This confidence in the background verification process is a significant benefit to my team. Moreover, the setup of Certn was straightforward and easy, as we had all the necessary details ready, making the process feel like a cakewalk. **What do you dislike about Certn?** I think if the time frame for background checks could be provided, it would be very helpful. Currently, some candidates' verifications are completed in just a few hours, while others might take a couple of days. An update on the expected time frame would assist us in planning better. **What problems is Certn solving and how is that benefiting you?** I use Certn for background verification, ensuring candidates are reliable by checking for issues like criminal records, which is crucial for team collaboration. It provides fast, accurate, and reliable checks, enhancing our confidence in candidate selection. ### 5. Simplifies Hiring with Easy Background Checks **Rating:** 5.0/5.0 stars **Reviewed by:** Ciera B. **Reviewed Date:** November 19, 2025 **What do you like best about Certn?** I appreciate the ease of sending out background checks with Certn. The simple process of just entering an email and hitting send significantly streamlines my workflow, allowing me to save valuable time that I can then allocate to other important tasks. The initial setup of Certn was very simple, which meant my team could quickly integrate it into our hiring process without any complications. **What do you dislike about Certn?** I find the speed at which some background checks are processed by Certn to be inconsistent. While sometimes the results come back in about 15 minutes, at other times it can take 1-2 days for individuals with a clear record. This inconsistency can be frustrating, especially when timely hiring decisions are being made. **What problems is Certn solving and how is that benefiting you?** Certn streamlines my hiring process by efficiently weeding out criminals and simplifying background checks. Its ease of sending BGCs saves me time, allowing me to focus on other tasks. ### 6. Fast Results and Easy Platform, But Can Be Pricey and Info-Heavy **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Certn?** You can receive results within the same day, which is very convenient. The platform is easy to use and offers a lot of options for background and internal verification. **What do you dislike about Certn?** Some of the services offered on the site are somewhat expensive. When applicants are asked to submit their information and they enter it incorrectly, CERTN sometimes fails to recognize it, which can lead to the application being flagged for review or marked as incomplete. This often results in the applicant needing to visit the RCMP in person for a background check. Additionally, our new hires have mentioned that the process requires a significant amount of information. **What problems is Certn solving and how is that benefiting you?** The company used Certn for background checks, which helps with verifying information. The support team is always available, though it can take 1–2 days to get a response. ### 7. Efficient Background Checks Made Super Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Kara G. **Reviewed Date:** January 02, 2026 **What do you like best about Certn?** I like that Certn is a very easy process with an easy website to navigate. It's easy to set up, very efficient, and the results come back very quick, which is great for completing background checks. **What do you dislike about Certn?** I think if there was a way to complete background checks in other countries, like, for example, we have people who work in The Philippines. Not sure if that's possible, but know, if it could be broader than just Canada and US. **What problems is Certn solving and how is that benefiting you?** I find Certn makes completing background checks easy for onboarding and current employees, with a simple setup process. **Official Response from Jacqueline Banszky:** > Hi Kara, Thank you so much for taking the time to share your experience on G2. We’re really glad to hear Certn has been easy to use, efficient, and quick to return results. Making background checks simple for onboarding and current employees is exactly what we aim for. And thank you for your feedback on international coverage. We actually do support global background checks. Certn offers international criminal record checks in all 175 countries where a legitimate criminal record search is available, including the Philippines. In locations where a criminal record search isn’t available through official sources, clients can order our Risk Insight Bundle as an alternative option. This extends our international availability to all 195 countries. If you’re ever having trouble finding a specific country or need help selecting the right check, our Support team would be happy to assist. Just reach out anytime at support@certn.co or chat within your platform. Thanks again for your review and for choosing Certn! The Certn Team ### 8. Exceptional Support and User-Friendly Canadian Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jelena R. | Director, People Experience, Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2025 **What do you like best about Certn?** This is a Canadian-based company with customer support and an application that is easy to use. **What do you dislike about Certn?** It would be an improvement if we had greater control over reaching out for employment confirmation in real time, rather than only after everything is completed. **What problems is Certn solving and how is that benefiting you?** The platform offers a reliable method to confirm the authenticity of candidates. ### 9. Fast Canadian Checks, But Slow US Results and Hard-to-Reach Support **Rating:** 3.5/5.0 stars **Reviewed by:** Brad C. | Director of Talent Acquisition (global head of), Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Certn?** Canadian background checks are quick and affordable. The candidate experience is simple and mobile friendly. **What do you dislike about Certn?** US background checks can be slow, the information shared is harder to discern vs other competitors. Customer service is almost impossible to contact. **What problems is Certn solving and how is that benefiting you?** Criminal background checks for applicants before we hire them. ### 10. Best Investigation Company to Work With **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Certn?** Certn has consistently proven to be one of the best investigation and background screening companies in the industry. Their team is extremely proactive, responsive, and professional, making them a reliable partner for any organization that values speed, accuracy, and compliance. Their technology is top-notch, allowing for seamless integrations and user-friendly workflows. But what really sets Certn apart is their dedication to client service — they anticipate needs, provide timely updates, and go the extra mile to ensure background checks are completed efficiently and thoroughly. We’ve had a great experience working with Certn and highly recommend them to any organization looking for a dependable, proactive, and forward-thinking background screening partner. **What do you dislike about Certn?** There is absolutely nothing I don’t like about Certn. Their service has exceeded all expectations, and I wouldn’t hesitate to recommend them to anyone **What problems is Certn solving and how is that benefiting you?** Certn has been an invaluable partner in helping us conduct thorough investigations on identified candidates, including professional background checks and criminal record verification. Their process is fast, efficient, and incredibly easy to use. The Certn team is proactive, responsive, and highly professional. They anticipate our needs and consistently deliver accurate, detailed reports that help us make informed hiring decisions with confidence. ## Certn Discussions - [What is the best way to approach a candidate who cannot remember the dates of their criminal charges?](https://www.g2.com/discussions/50087-what-is-the-best-way-to-approach-a-candidate-who-cannot-remember-the-dates-of-their-criminal-charges) - 1 comment, 1 upvote - [How long does a Certn background check take?](https://www.g2.com/discussions/how-long-does-a-certn-background-check-take) - 2 comments - [What is Certn?](https://www.g2.com/discussions/what-is-certn) - 1 comment - [What does Certn do?](https://www.g2.com/discussions/what-does-certn-do) - 1 comment - [View Certn pricing details and edition comparison](https://www.g2.com/products/certn/reviews/certn-review-7577215?section=pricing&secure%5Bexpires_at%5D=2026-07-12+20%3A03%3A23+-0500&secure%5Bsession_id%5D=47c22c16-0c4d-490d-a4b9-897ed13a17d5&secure%5Btoken%5D=f4cb5f0ec92b8ddce300f3f595cff8b57d69383edf234f667f7103cd3706ed42&format=llm_user) ## Certn Integrations - [ADP Payroll Services](https://www.g2.com/products/adp-payroll-services/reviews) - [Ashby](https://www.g2.com/products/ashby-ashby/reviews) - [Borrowell](https://www.g2.com/products/borrowell/reviews) - [Breezy HR](https://www.g2.com/products/breezy-hr/reviews) - [Building Stack](https://www.g2.com/products/building-stack/reviews) - [Carbide](https://www.g2.com/products/carbide/reviews) - [Deel Payroll](https://www.g2.com/products/deel-payroll/reviews) - [DM Valid](https://www.g2.com/products/dm-valid/reviews) - [Drata](https://www.g2.com/products/drata-drata/reviews) - [Float](https://www.g2.com/products/float-financial-float/reviews) - [Fountain](https://www.g2.com/products/fountain/reviews) - [Freshteam by Freshworks](https://www.g2.com/products/freshteam-by-freshworks/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [ICIMS](https://www.g2.com/products/icims/reviews) - [JobAdder](https://www.g2.com/products/jobadder/reviews) - [Lever](https://www.g2.com/products/lever/reviews) - [LinkedIn Talent Hub](https://www.g2.com/products/linkedin-talent-hub/reviews) - [Mega HR](https://www.g2.com/products/mega-hr/reviews) - [Njoyn](https://www.g2.com/products/njoyn/reviews) - [Pinpoint](https://www.g2.com/products/pinpoint-hq-pinpoint/reviews) - [Qualifi](https://www.g2.com/products/qualifi/reviews) - [ResMan](https://www.g2.com/products/resman/reviews) - [Rezedent.com](https://www.g2.com/products/rezedent-com/reviews) - [Screenloop](https://www.g2.com/products/screenloop/reviews) - [SeeMeHired](https://www.g2.com/products/seemehired/reviews) - [SmartRecruiters](https://www.g2.com/products/smartrecruiters/reviews) - [Socure](https://www.g2.com/products/socure/reviews) - [TeamLinkt](https://www.g2.com/products/teamlinkt/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - [VidCruiter](https://www.g2.com/products/vidcruiter/reviews) - [Workable](https://www.g2.com/products/workable/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Yuhu](https://www.g2.com/products/yuhu/reviews) ## Certn Features **Background Check Administration** - Screening and Assessments - Compliance - Dashboard **Platform Content** - Templates - Automated - Reports **Generative AI** - AI Text Generation - AI Text Summarization **Background Check Data** - Real-Time Tracking - Platform Search - Alerts and Notifications **Platform Basics** - Optimization - Interoperability - Performance **Background Check Additional Functionality** - Integrations - Mobility - Messaging **Platform Additional Functionality** - Integrations - Identity verification - Fraud detection - Custom branding **Platform Data** - Visualization - Security and Compliance - Alerts and Notifications - GDPR Compliant **AI Insight Check - Background Check** - Insight Check **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **AI Investigation and Verification - Background Check** - Verification ## Top Certn Alternatives - [Checkr](https://www.g2.com/products/checkr/reviews) - 4.5/5.0 (393 reviews) - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) - 4.7/5.0 (506 reviews) - [HireRight](https://www.g2.com/products/hireright/reviews) - 3.9/5.0 (179 reviews)