RB
Project Manager
Enterprise (> 1000 emp.)
"Certinia PSA provides a seamless transition between your sales and service teams"
5/5
What do you like best about Certinia PS Cloud?

I am seeing consistent and timely updates from the PS Cloud system. Certinia is building out the product to meet current demands of service organizations today. Review collected by and hosted on G2.com.

What do you dislike about Certinia PS Cloud?

Surfacing cost from to a project is not as intuitive as surfacing billable revenue. This can be improved. Review collected by and hosted on G2.com.

Response from Omoyeme Anofojie of Certinia PS Cloud

Hi Ryan,

Thank you for sharing your feedback. We appreciate your recognition of our consistent updates and how PS Cloud helps you systematize delivery to protect project health and margins.

Creating a seamless transition from sales to service on a Salesforce-native foundation is central to giving teams a single source of truth and eliminating data silos.

We also hear your feedback regarding cost visibility compared to billable revenue. Making financial reporting intuitive is an ongoing priority, and we are actively refining our workflows to reduce reporting friction. In the meantime, we encourage you to connect with your Customer Success Manager or explore Certinia Academy for best practices on configuring project cost views.

Thank you for your valued partnership!

Best,

The Certinia Team

See what 645 reviewers think of Certinia PS Cloud

4.3 out of 5 · Verified reviews from real users

Read all reviews