I really appreciate Certainty Software's incredible flexibility when it comes to deep customization, allowing me to build entirely separate checklists, custom fields, and tailored routing workflows for different client accounts. Review collected by and hosted on G2.com.
My main issue right now is that as we rapidly increased our usage of the platform and scaled it across larger accounts, we're hitting a wall where we need much better, more robust tools for handling the correction of action. Review collected by and hosted on G2.com.
Hi Erin, thank you for your review. Much appreciated. I would welcome the chance to discuss your use case for corrective actions so we can help improve that process with you. Please reach out to me directly at hewitt.roberts@certaintysoftware.com and I would be happy to assist.